Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Dentist

Coast Dental

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dentist.

Reviews

This profile includes reviews for Coast Dental's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Coast Dental has 174 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Coast Dental

      5706 Benjamin Center Dr STE 103 Tampa, FL 33634-5262

    • SmileCare

      1242 E Main St El Cajon, CA 92021-7205

    • Coast Dental

      40620 Winchester Rd STE B Temecula, CA 92591-5633

    • Coast Dental

      1370 Washington Ave STE 201 Miami Beach, FL 33139-4215

    • Coast Dental

      528 Miracle Mile Vero Beach, FL 32960-5450

    Customer Review Ratings

    1/5 stars

    Average of 171 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromTagiya M

      Date: 05/16/2025

      1 star
      I have been with the same Metrowest Coast Dental practice for most of my career, spanning more than 15 years. I attend every six months for my cleaning and had never experienced what I encountered yesterday. The dentist presented me with a laundry list of expensive dental procedures I supposedly need, which left me completely flabbergasted. How could I possibly require all these treatments when I visit the dentist regularly, have x-rays done annually, and see the doctor twice a year either in person or via telemedicine? I had a cleaning just two weeks ago, and the tele-doctor mentioned a cavity on tooth number 8, which prompted yesterday's visit. During my examination, the dentist claimed I need six fillings, four root canals, and six crowns, yet could only reference when the previous doctor recommended a single filling that has now allegedly progressed to requiring a root canal. She was unable to indicate where in my records any other recommendations had been noted. I am thoroughly disappointed and frustrated. I will never return to Coast Dental again and will certainly inform all my co-workers about this experience. This is not the standard of service I expect to receive.
    • Review fromMegan C

      Date: 04/28/2025

      1 star
      I wish I was allowed to leave a - star I had a terrible experience at this dentist office. They made me a set of dentures that don't fit at all and are huge, causing sores in my mouth. I followed their instructions precisely, but the dentures are still unwearable. They used the wrong size mold for my mouth. They fit me for them right after I had 21 teeth pulled and now want to charge me almost $2000 for a new set. To make matters worse, they misled me about a tooth fragment they left in my mouth, saying it would fall out once my teeth healed. I waited two years, only to find out I needed surgery to remove it, which I had to pay for myself. This whole situation has taken a toll on my mental health. This office should be held accountable for their mistakes and misleading information. I would not recommend them to anyone!
    • Review fromAndrew B

      Date: 04/17/2025

      1 star
      Went to Coast near Publix in PG, told them 3 times i did not want a cleaning but to have xrays done to see what was going on. The xray tech took an overdose of xrays and then tells me oops i dont know what happened but they are all gone, i tell her I am going to leave and the ** comes in and asked why I didnt do a cleaning and I say I just dont want it and he says then why are you here and you can go! Then they charge my insurance for the erased ***** and a comprehensive examination from the **, I call for an explanation and they argue that everything was done. These people are criminals, do not recommend for anything unless your into shoddy work and getting billed for not having anything done.
    • Review fromWilma F

      Date: 04/10/2025

      1 star
      Coast dental charged me full price for dentures, they did not even put in my insurance. When I looked online the dentures were next to nothing with my insurance. My question is why did you want me to pay extra money
    • Review fromJames S

      Date: 04/07/2025

      1 star
      Never go to these people for any dental services,they took advantage of my ************************************************************************************ full even do they knew that the guard will be paid by our insurance they charged her ahead of time for it just in case according to the manager Kaittie,then after we went to complain that the insurance company paid them in full they said that she will process the refund in 4 weeks,this was done in January and we are on April and no sign of a refund,every time we call the office manager blames corporate for not processing the refund and gives us a disconnected number for us to call to complain,we told her this several times and she says she doesnt know of another number,finally we got a hold of the corporate office and after3 months of complaints and excuses we still have no refund,do yourself a favor and stay away from these people
    • Review fromLouise S

      Date: 03/29/2025

      1 star
      I was there for the free dental exam and X-rays as advertised. Excluding the panoramic one which I did not have. $300.00 bill being sent to me. ****** in the office said I do not owe. The bill continues as outstanding.
    • Review fromDavid J

      Date: 02/17/2025

      1 star
      Every time we go, we get charged for an outstanding bill that was not explained or communicated during the previous visit. This has resulted in several visits during which we left without receiving the appointed service. We could not be serviced the last time we went because of an outstanding balance. When asked the reason for the balance, Coast Dental expressed that the insurance company rejected Coast Dental's justification for a portion of the services previously provided, and now a balance was due. Coast Dental indicated that it was appealing the rejection but would not provide us with or explain the billing justification that was provided to and rejected by our insurance company. Surprise billing and poor communication seem to be a business practice with this dental company.
    • Review fromWilliams A

      Date: 01/09/2025

      1 star
      The most horrible experience that we have ever , my husband has a partial done that doesn't fit on his mouth ,felt off when open his mouth , we expend a lot of money on this and when we went back to ask for help they leave us in the room for exactly 1 hour and then came back saying that this is normal , what type of warranty is this! This is an scam!
    • Review fromBenjamin W

      Date: 12/12/2024

      1 star
      We drove over 65 miles for new patient appointments with Coast Dental. We immediately became concerned upon entering the office. The furniture is old and worn, the carpet stained and dirty, the walls dingy. My wife was first called and she texted me that once in the exam room, she noticed the dental applicances/tools were dusty and appeared unclean, laying out on a tray. She was told she would be required to pay $90 out of pocket as a new patient. I have a very good dental plan with United Concordia and have never been required to pay that previously. Additionally, the attendant told my wife they would determine what "type" of cleaning she would need and that the "visit" with the dentist was virtual. My wife voiced concern and the attendant told her if she was unhappy she could go someplace else. So we did. I cancelled my appointment and we left. Afterwards, while sitting in the parking lot, I read the reviews on this Dental office and was not surprised to find mostly negative reviews. And now, on the BBB site, see that pattern continues. My next complaint is going to be to the health department and to **************** as I found Coast Dental through a search on their site. This place should be investigated. I gave a one star review only because I had to in order to get this posted.
    • Review fromSamantha N

      Date: 12/11/2024

      1 star
      I would give no stars but you have to give 1 just to leave a review l. The coast dental in daytona beach has rude employees and poor service, had dentures made they were defected horse looking teeth also the lady said that it inst the first time the lab messed up teeth so I left teeth there and I didn't get my refund they said I didn't qualify now I'm out 1,400. These people just worried about the money not about thier customers at all dont not waste your time going here.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.