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Business Profile

Home Buyers

Liquid Property Group LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 14 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/15/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by this company last year to purchase my property. This year when I decided to sell I contacted them and we negotiated a deal for $80,000. I signed the initial contract that will close in 60 days on August 12 2022. On Friday, July 8 I received an email saying that the closing would be July 14 I filled out all closing documents and sent my account wire information as well as other documents that needed to be sent. On July 14 it was no wire transfer and I received a letter saying they were canceling the purchase of my property. July 15 I contacted a realtor and we saw that my property was put up for sale for over 114,000 without my knowledge.

    Business Response

    Date: 09/20/2022

    Hello, I am happy to explain our process to help you understand. Our agreement is a very straight forward contract that lists the answers to the questions you have in this complaint. As stated in the agreement that you signed, you, the seller, agrees to ***** us, the buyer, permission to market your property as necessary including but not limited to real estate agents, the **** and any other venue the buyer may choose. Additionally, there is a line that clearly states that the buyer may cancel transaction for any reason. We are sorry to hear that you were confused on some of this and it was unfortunate we had to cancel the purchase ultimately. We thank you for working with us and hope you give us another chance if you ever decide to sell any of your land again.

  • Initial Complaint

    Date:06/22/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I entered into a land sales agreement with Liquid Property Group on May 31; 2022. The very next day I saw the land listed at a much higher price on Zillow. The listing was fraudulent stating the buyer can come in and build their new dream home. This is recreational land. I asked to be released from the contract several times. They said that their legal team will protect them and they are moving forward. I get numerous calls from people asking about my land! The listing states a fictitious realtor and no one has any info about this land. They find me on Facebook also. I need to terminate this deal. I am prepared to obtain council. I simply want to let people know that this may happen to them. I don't want to be involved with fraudulent representation of my land.

    Business Response

    Date: 09/20/2022

    Hello, we are sorry to hear that you weren't happy with us purchasing your land. We did in fact cancel the contract on 8/1/2022 as the property did not fit our needs at this time. You should have received a Release and Cancellation letter verifying cancellation. Thanks for working with us and please feel free to reach out to us if you did not receive a copy of the cancellation or if you need anything else.

  • Initial Complaint

    Date:06/14/2022

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by a real estate company about an interest in my property. We came to an agreement on the amount, I fulfilled my obligations as to submitting the necessary documents and having them notarized, and the closing date was met on June 10, 2022. I've provided my bank account information for the Pacific Law Group to wire the complete amount, and have not received any notice or hint from my bank that a deposit has been attempted. I now consider this entire event as fraudulent.

    Business Response

    Date: 06/22/2022

    Business Response /* (1000, 5, 2022/06/15) */ As with any real estate transaction we use a title company or law firm. This property was in Georgia and we used a law firm. Unfortunately the wire bounced back from the attorney the first time it was sent. As soon as ****** alerted us of the issue (6/14) we contacted the law firm to help solve the problem. ****** has received the wire at this point and told us she will cancel this complaint. Consumer Response /* (2000, 7, 2022/06/16) */ (The consumer indicated he/she ACCEPTED the response from the business.) The closure of the property occurred Friday June 10, 2022. Monday June 13, 2022, I had no transaction, no attempt to wire the money (per the agreement) in my account after 5pm. Immediately I panicked. I could not get in touch with anyone (it was after business hours), so I emailed everyone involved and I was asked to give a review of the transaction on the BBB website..my review reflected my worst fears, that I was scammed out of my property...this was proven to be a true mistake. Apparently my bank account number wasn't interpreted correctly, therefore, no transaction happened; as soon as this entire set of events transpired, the actions necessary to correct the mistakes were achieved, and I now have the funds, as promised. I accept the response and will continue to do business with this law firm.

  • Initial Complaint

    Date:06/02/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ive been receiving text messages from people claiming to work for this company for almost 2 years wanting to buy vacant lots in Texas. I have told every one of them I dint own any vacant property and asked repeatedly to stop being contacted about it. Ive called the number listed in their website twice and Im still getting texts from them.

    Business Response

    Date: 09/21/2022

    Hi ****, we sincerely apologize for this error. Sometimes we receive a wrong number and so I'm sure this is why you were contacted. We have removed your number from our system so you should not receive any more messages from Liquid Property Group. If you do in fact receive any more messages, please contact us directly at ******************************** 

     

    Thanks for your understanding and we apologize once again.

    Customer Answer

    Date: 09/21/2022

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    I would like to make it known that I repeatedly emailed and called the business and was still receiving harassing text messages. 


    Sincerely,

    ***********************

Liquid Property Group LLC is NOT a BBB Accredited Business.

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