Business ProfileforUniversity Properties, Inc.

************************* Manages my HOA and she is useless. She never answers her phone or respond to phone calls, so I started sending emails. Her response to my emails is ALWAYS to indicate there is nothing that she can do to address the number of cars parked on the street, commercial vehicles that obstruct one side of the street, toilets sitting outside of homes, debris in the cul-de-sac, and/or cars that are clearly inoperable around the cul-de-sac limiting street access to one lane... although the HOA handbook clearly speaks to how the HOA management company will address these challenges. Instead, ***** often asks if I could go and address these issues with my neighbors or pretend as if she has no idea who these items belong to. When a toilet is in someone's front yard for 2 months, it is safe to assume that it belongs to them. There is an HOA president that can also assist with identifying the owners of these items BUT ***** often ask that I perform this function for her. The purpose of participating in an HOA is so that I do not have to address these types of issues with my neighbors. I wish that I could ask my customers to do my job for me. If any associate is considering UP Inc, do yourself a favor and request another Manager or bypass this company all together.

Interesting that University property response limits all of my prior outreach to being upset due to the parking in the neighborhood. People park on the streets, making it hard .My driveway holds 6 full size cars and I only own 3. It being Hard to park is not an issue for me. As indicated in the emails sent to *****, and that I have shared with the bbb, university property fails to do their job at all turns. I spoke about failure to answer calls or respond to voicemails therefor I send emails and most time still do not receive a response unless ***** feels like being controversial. We have had obvious, long-term squatters that became a nuisance to many homeowners that the *** did nothing about, there are homes that are missing screen doors, Homeowners that use office furniture on their front porch, cars parked in the cul-de-sac for weeks, unkept areas that should be maintained by the ***, inoperable vehicles left on the cul-de-sac, lawn maintenance crew that was not on a set schedule. There was also a homeless person that made the front of our subdivision his living room that the *** did nothing to assist with resolving. People have dumped piles of old furniture at the front of the subdivision that remain for weeks unaddressed until all neighbors came together and reached out to local law-enforcement or made multiple attempts to contact *****. I reached out to ***** almost 10 years ago regarding the upkeep of the sign located at the front of the subdivision as it was in dire need of painting and repair. I am still yet to receive a response after multiple emails. I now pay out of pocket every 3 years for the painting, repair, and upkeep of this sign. I sent pictures of multiple incidents to ***** over the years and most time, no response, or multiple outreach needed before receiving a response . I am happy to share all proof as needed. Let me know where to send it.So again, I find it to be dishonest to attempt to reduce my openly express complaints to a lack of parking. ****** maps will show that parking is not an issue for me. I suspect that you may be confusing me with another homeowner.If you are looking for an *** ****************** that does nothing other than collect monthly payments, post periodic meetings that homeowners no longer attend because nothing gets done, hires a part-time lawn service, upholds zero bi-laws while asking homeowners to do their job for them, than University Property is for you.If you want a *** ****************** that works in favor of your community and you can actually see a difference look elsewhere!Let me know if you want that proof of prior outreach. Happy to provide it.

I received an email 5-1-24 from Ms. **** with pictures of the parking problem. Once again we can not tow in this neighborhood, they are public roads. The toilet you can see from the street may not of been there when we rode through which is once per month. The other picture it was behind parked cars which we would not see from our car. We do not walk on owners property, it is a drive through. As for repainting the sign, we take all directions from the board of directors. They are fine with the sign, so there is nothing that University Properties can do. If there is anything else, please contact me. Thank you.

Please be advised we were on property April 24th and I will be back on property again this next week to look for deed violations.