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Find a Location

Roof X, Inc. has 1 locations, listed below.

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    Business ProfileforRoof X, Inc.

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/20/2019

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Roof X Inc. provides residential and commercial roofing services and consultation for flat, metal, shingle, and tile roofs.

    Products & Services

    Roofing contractor, tile roofs, shingle roofs, flat roofs, metal roofs, roof consultation

    Business Details

    Location of This Business
    1512 McKay Bay Ct, Tampa, FL 33619-3322
    BBB File Opened:
    2/26/2016
    Years in Business:
    9
    Business Started:
    7/20/2015
    Business Incorporated:
    7/20/2015
    Accredited Since:
    9/20/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CCC1330839 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of CCC1330839 for this business, issued by Hillsborough County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Hillsborough County Construction License Board

    5701 E Hillsborough Ave Ste 1140

    Tampa FL 33610

    (813) 307-1787

    https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

    BBB records show a license number of CCC1330839 for this business, issued by Pasco County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Pasco County Construction License Board

    7530 Little Rd

    New Port Richey FL 34654

    (727) 847-8009

    https://aca3.accela.com/PASCO/

    BBB records show a license number of I-CCC1330839 for this business, issued by Pinellas County Construction License Board

    These agencies may include:

    Pinellas County Construction License Board

    7887 Bryan Dairy Road Suite 133

    Largo FL 33777

    (727) 582-3100

    https://www.pcclb.com

    BBB records show a license number of CCC1330839 for this business, issued by Hernando County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Hernando County Construction License Board

    789 Providence Blvd

    Brooksville FL 34601

    (352) 754-4050

    http://www.hernandocounty.us/home

    BBB records show a license number of CCC1330839 for this business, issued by Manatee County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Manatee County Construction License Board

    (941) 749-3047

    http://www.mymanatee.org/home/government/departments/building-and-development-services/building-permitting/contractor-licensing/contact-information.html

    Type of Entity:
    Corporation
    Business Management
    • Mr. Rene Diaz Jr., President
    Contact Information

    Principal

    • Mr. Rene Diaz Jr., President

    Customer Contact

    • Mr. Rene Diaz Jr., President
    Additional Contact Information

    Fax Numbers

    • (866) 262-7663
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/18/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    After receiving the home insurance settlement check on the second week of April, I signed the check over to Roof X in error, they have not started the Roof replacement and interior repairs yet, but I trusted the money would be handled properly. Based on the estimate given I decided to let Roof X have this job completed to my satisfaction in a timely manner. It was the second week of May when Roof X decided to gather an inexperienced crew, I was so eager to have my roof replaced, that I didn't ask for all the documentation including the building permit. However, after the roof was replaced, I noticed that they broke a piece which was very noticeable in the front end of the house, obviously there was no inspection or Roof X would have brought it to my attention for being "experts" and offer to repair it. When I told the salesman about it, he said there was nothing to fix, so I took pictures and insisted on him taking a look. After a few days, without notice someone went on the roof to repair the damaged piece, but the salesman never followed up with me. I expected the interior damages to be repaired in the following days, but the salesman said have your son paint over the ceilings??? I started contacting customer service, but only had rude answers from the owner ************, I just wanted to have all my documents including the building permit, proof of inspection and a detailed bill for the cost of the roof but never saw this detailed bill. I realized how much Roof X paid themselves 4 weeks after the roof was replaced when I received a refund of only $1,439. This roof was overpriced! After overpaying themselves $2,562.04, it took Roof X nearly five weeks before they came to replace my roof, caused damage and didn't complete the job that the settlement money was intended for.Kindly, please help with a resolution since I was unsuccessful in trying to come with an agreement with this business and I will not put myself through more verbal abuse. Best ***************************
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Richard H

    5 stars

    06/28/2024

    This company has helped us get through the insurance company red tape and get us approved for a new roof due to storm damage. They are a great help.

    Local BBB

    BBB of West Florida

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