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Find a Location

Braman Audi of West Palm Beach has 1 locations, listed below.

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    Business ProfileforBraman Audi of West Palm Beach

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/6/2016

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Braman Audi of West Palm Beach offers new and used car sales and automobile services.

    Business Details

    Location of This Business
    2101 Okeechobee Blvd, West Palm Beach, FL 33409-4112
    BBB File Opened:
    3/19/2012
    Years in Business:
    9
    Business Started:
    5/5/2015
    Business Incorporated:
    5/15/2015
    Accredited Since:
    5/6/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Braman Automotive, Inc
    • Audi of West Palm Beach
    Business Management
    • Mr. Richard Kotzen, Treasurer
    • Timothy Grecsek, Associate General Counsel
    • Mr. Brian Shack, Assistant
    Contact Information

    Principal

    • Timothy Grecsek, Associate General Counsel

    Customer Contact

    • Mr. Richard Kotzen, Treasurer
    • Timothy Grecsek, Associate General Counsel
    • Ms. Selina Gonzalez, Paralegal
    • Ms. Vanessa Franco, Paralegal
    • Mr. Brian Shack, Assistant
    Additional Contact Information

    Fax Numbers

    • (561) 640-4409
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    10 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On Friday, March 29th I had to have my vehicle towed from my mechanic to Braman Audi of West Palm Beach due to a recall issue with my 2016 Audi A3. The recall is related to an issue in the gas tank and my car wouldn't accept any full and was pushing fuel out as I drove. My mechanic found it to be a recall issue. I then had to tow my vehicle to the Audi to Braman and pay out of pocket for the tow and my mechanic's labor for identifying the issue. Braman Audi has acknowledged that there is an active recall without a "fix" currently, but they will make the car drivable. I want my tow and mechanics fee reimbursed. These expesense were as a direct result of the recall and I shouldn't have had to pay them without being reimbursed. When I explained this to ****** he said I can ****** a Audi customer service number and tell them. I'm not calling some endless automated line. It's bad enough I'm driving a fireball on wheels around. I shouldn't have to make an issue over such a small amount of money to them. To me it's not a small amount. I've sent the supporting documents to ****** already so if Audi needs them they can ask him otherwise when they reach out to me I will provide them.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sergey V

    1 star

    06/23/2024

    Whole place is made up of liars and scumbags who wouldnt hesitate to do anything. They sold me a defected vehicle, had it for about two months total, then said theres nothing wrong it. So, finally a year later Im finally going through Audi *** headquarters to get it replaced or bought back.

    Local BBB

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