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          Palm Beach Newspapers, Inc. has 1 locations, listed below.

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            Business ProfilePalm Beach Newspapers, Inc.

            Newspaper
            BBB accredited business

            Additional business information

            Additional Info:
            Company is a Division of Palm Beach Post.

            Contact Information

            2751 S. Dixie Hwy.

            West Palm Beach, FL 33405

            Visit Website
            (561) 820-4100

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            Customer Reviews

            1/5

            Average of 26 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            74 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/25/2012

            Years in Business: 55

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            The Palm Beach Post is the news source for Palm Beach County and the Treasure Coast.

            Business Details

            Location of This Business
            2751 S. Dixie Hwy., West Palm Beach, FL 33405
            BBB File Opened:
            1/1/1974
            Years in Business:
            55
            Business Started:
            6/1/1969
            Accredited Since:
            6/25/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • GoPBI.com
            • Palm Beach Post
            • The Palm Beach Post
            • Palm Beach Daily News
            Business Management
            • Ms. Jennifer Eichorn, Customer Relations Manager
            • Ms. Lori Racki, Director of Customer Care
            Contact Information

            Principal

            • Ms. Jennifer Eichorn, Customer Relations Manager

            Customer Contact

            • Ms. Jennifer Eichorn, Customer Relations Manager
            • Ms. Lori Racki, Director of Customer Care
            • Mr. Andy Blizzard, VP Sales
            Additional Contact Information

            Fax Numbers

            • (561) 820-4136
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            74 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/05/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            5/1/24 $19.99 renewal fee for digital newspaper ********************* |Account # ********* Before the renewal date, I followed their cancellation directions, as indicated on their website, only to get an error message. Their customer service is not 24 hours so by the time I finally got through to them it was passed the deadline. However their website clearly prompts you to a 24 hour online cancellation feature that apparently does not work. Had this been working I wouldve been able to cancel on time. I never do complaints, but this was clearly unjust. I also found similar complaints online so I hope they change their misleading website for future customers.
            Read More
            Read 73 More Complaints

            Customer Reviews

            26 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Bernardo S

            06/20/2023

            I understand the critical status of journalism and it's business model, but this is ********. I paid a discounted subscription for one year. Now I want to cancel and they make it extremely hard. When you go to the website and try to cancel they say it's 'forbidden', and that I need to talk to a representative. Obviously, this only works mon-fri and takes up to an hour to speak to someone who will try to convince you to stay for a huge fee. Horrible service!
            Read 25 More Customer Reviews

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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