Business ProfileforTrade Show Travel Company

Confirmation Number *********** Date July 9, 2024 for $649 with BofA Mastercard Resort Packages Includes - promised on the phone before they started the recording 2x 5 day/4 night Domestic resort 1x 8 day/7 night international condo 1x 6 day/5 night cruise (2 ppl only) 1x 5 day/4 night all-inclusive (designated choices only)Other stuffies Promised on the phone before they started the recording Does not include transportation Does not include food and other stuffies (except the all-inclusive offer) Need to book 30 days in advance at least Transferrable to others 90 min tour included Housing included No expiration date - Life long No blackout dates Reason for the complaint: They do not have the destination I wish to visit and was told I can take a look at the destinations available when I registered. I gave them a credit card for registration but was immediately charged. The designated choices were not only for the all-inclusive stay but for everything including the "worldwide" option. They say that they have over 400 places...that list is probably not even 100. They were misleading and lied about the 30-day booking in advance and changed to "90 days and first come first serve". Also, I double-checked, my 2019 trip they said I booked and didn't go on does not exist. I even went on a ***** trip in October and I did not book it. So they blatantly lied to me about making me think I was talking to a referred customer service representative from my trip in 2022. Also, I called them, but was told by the *** that the waiting time would be long; however, my call was dropped. This was not the service I paid for.