Used Car Dealers
Off Lease Only, LLCThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for Off Lease Only, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 60 Customer Reviews
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Review fromDenise K
Date: 06/02/2023
5 starsWe just bought our second car from Off Lease after a terrific car accident. ***** was our sales rep and did a fantastic job showing ** a variety of cars to suit our desires. He did research on his own to find ** a suitable car and came in on his day off to finalize the deal. We was kind, attentive and patient with ** as we were still very upset about our accident. We previously purchased a 2017 ******* Elantra four years ago and loved it but that was the car that was in the crash. They are a great dealer to work with with no surprise fees. Highly recommend Off Lease Only.Review fromVictor V
Date: 04/30/2023
5 starsVictor V
Date: 04/30/2023
Came in to get an appraisal and ending up buying a car. Thanks Nigel for all your help. Highly recommend to ask for him if you are shopping.Off Lease Only, LLC
Date: 05/02/2023
Dear ******,
Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback.
We love hearing from you and knowing that you enjoyed your car buying experience with ****** We hope you felt like part of the family during your visit!
Thank you for your business and for choosing Off Lease Only Broward as your Used Car Destination!
Your Off Lease Only ************* Team ALReview fromGenine R
Date: 04/17/2023
1 starGenine R
Date: 04/17/2023
I purchased a truck from this company and oh were they so polite the moment the moment we entered the building only to end up having the worse experience being sold a truck with over 9000 in repairs due to a red engine light kept coming on three days after the purchase of the truck, after speaking with supervisors, Mr. ****, ******, ****, ******* and *** (who's no longer there). Each of these individuals kept telling us nothing was wrong with this truck just because the red light was on now months later after taking it to the dealership that made the truck finds over 9,000 of repairs needed and the found a sensor wrapped in tape underneath there. I have the diagnostic result. How come Off Lease did not see this and it was there eight times for the red light whom they said they kept changing the sensor out. Last week Warranty Solutions mailed a refund check for 2,470 stating Off Lease told them to cancel immediately. I still have the check! This was the worse experience ever! Now Off Lease tells us there is nothing else they can do about it other than I co-sign another truck and put more money down for Ronnie. He didn't need a co-signer for this truck! Horrible!! I also reached out to Federal Trade Commision as well.Off Lease Only, LLC
Date: 04/27/2023
Dear **************,
We regret to hear that you are having problems with the truck you recently purchased from our *************** location. We understand your frustration and appreciate you bringing these matters to our attention. We take your concerns very seriously and we would like to personally address them with you. Unfortunately, based on the name you provided with your review, we are unable to l locate or verify any of your information. We would like to investigate this matter further and find a resolution to your issue. Please reach out to our Management Team, directly, at ******************************************* so they can follow up with you and determine what they need to do to help you and hopefully provide you with a better experience.
We value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our *************** team. We rely heavily on your valuable feedback for quality control.
Off Lease Only was created with a vision to change the car buying experience with you, the customer, in mind. Since **** that vision has seen phenomenal growth with over ******* loyal customers. We attribute this growth to two main ideals saving customers thousands below retail on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. Our goal is to provide you with an outstanding 5-Star experience, and we are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling prices.
We look forward to speaking with you and addressing your concerns while assisting you in the best way possible.
Respectfully,
Your ************* Team Member - ******Review fromAlisia S
Date: 04/03/2023
5 starsAlisia S
Date: 04/03/2023
great establishment and great help! ***** was great and very patient. i ill definitely return!Off Lease Only, LLC
Date: 04/04/2023
Dear ******,
Thank you very much for your 5-star rating! We appreciate your time and the extra effort it takes to provide your feedback.
We strive for 100% satisfaction, and it is great to see you had such a positive experience with ***** at Off Lease Only *******.
Thank you for your business and for choosing Off Lease Only ******* as your used car destination! We hope you enjoy your new vehicle and look forward to working with you for many years to come.
Your **************** Team: AlReview fromAbraham F
Date: 03/31/2023
5 starsAbraham F
Date: 03/31/2023
I had a great experience thanks to ****** and *******!Off Lease Only, LLC
Date: 04/01/2023
Dear ***,Hearing that you had a great car buying experience with ****** and ******* is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only ***************.Your Off Lease Only ************* Team AlReview fromEric s
Date: 03/20/2023
5 starsEric was fantastic and found a vehicle that fit all of my needs.Review fromAdler C
Date: 03/15/2023
1 starThey misrepresented a car that I brought and now Im stuck with a vehicle which has so much issues!!! This is wrong not to mention Im a disabled vet. They are crooks and will prey and play on someones trust in them. When I spoke to the manager they pretty much said sir you signed it so good luck trying to get a lawyer to represent you. You just dont do that to people. I feel so hurt because Im stuck paying a vehicle that has so many discrepancies.Review fromEdwin P
Date: 02/03/2023
1 starSo on 1/22/23 I contacted this dealer to inquire about a car. They tell me it's available and text me videos of it, which I asked for. I tell them I have my own lender for financing and can get a pre-approval asap. I also mentioned that I live in ** and will fly down to ******* and will drive it back up in 2 weeks due to work.They seemed irritated but they said fine, but you have to put a deposit down asap if you want the car. So I contact my credit union, get the loan approved for this specific car. Then contact them to send the deposit instructions and that I'll be waiting. Never got the deposit email that day.Following day I wake up to texts telling me to rush and pay the deposit because someone else may be interested in the car, so I rush and pay it because I want the car. Just told them to send the deposit email over and paid it immediately after receiving. Then they tell me ok got it and will send paperwork email soon.Entire day goes by and no paperwork arrives. Then I get a call from Offlease from ******, the sales manager telling me there was a "mishap" and someone else put a deposit down too so they're giving them the car instead because they are going to be doing a pre-purchase inspection. Meanwhile I already got my loan approved, got my credit pulled for this specific car AND booked my flights for my wife and I. They are refunding my deposit obviously but not sure how a mishap like that can happen, especially when I told them I'm good to go with my lender. So now I don't get the car, had to pay a fee to cancel my flights and am left with a hard inquiry on my credit report because the loan only applied to this car. And to purchase another car, I'll have to redo the process and get another hard pull on my credit. Do not recommend this dealer at all.Review fromRyan C
Date: 01/29/2023
5 starsRyan C
Date: 01/29/2023
Nigel was great! He was super helpful and professional. He made the car buying experience easy and I would highly recommend seeing him at Offlease only.Off Lease Only, LLC
Date: 02/03/2023
Dear ****,
Hearing that you had a 5-STAR experience with us is the best thing we could hope for! It is great to know that ***** was helpful and provided great service. Your satisfaction and your business mean a lot to **.
Thank you for being an Off Lease Only customer and choosing ********************** Broward as your used car destination.
Your Off Lease Only ************* Team AlReview fromRosevilla C
Date: 01/27/2023
5 starsRosevilla C
Date: 01/27/2023
We just financed a car yesterday with Offlease. From the beginning to the end, I can say it was worth it. First time we came on a Saturday, we were just looking to see the car and feel it in person and ********************* was there to helping us all the way. He was very patient with us even though we requested 2 cars to test drive. Then on that next Thursday we came back to get the car, ********************* went above and beyond again to help us with the process. From filling out the form to giving us the car at the end. We thank you ******-******* and ****Off Lease Only, LLC
Date: 01/30/2023
Dear *********,Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. It is so good to hear from you! We are glad to hear that you enjoyed your experience with *********************, and hope you felt like part of the family during your visit!On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new ride! Thank you for your business and for choosing Off Lease Only ******* as your used car destination! Your Off Lease Only ************* Team Al
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