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            Business ProfileDiaz Painting & Home Improvement

            Residential Painter

            Contact Information

            PO Box 801628

            Acworth, GA 30101

            Visit Website
            (678) 920-7880

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            Business Details

            Location of This Business
            PO Box 801628, Acworth, GA 30101
            BBB File Opened:
            4/27/2022
            Business Management
            • Complaint Handler
            Contact Information

            Principal

            • Complaint Handler

            Customer Contact

            • Complaint Handler
            Additional Contact Information

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            Customer Complaints

            1 Customer Complaints

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            Most Recent Customer Complaint

            04/23/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            We researched a lot of companies and **** painting had good reviews ***** did the estimate at our home she knew we have LP siding we needed them to spray up to get the entire house not just some and she completely agreed, we agreed and they started the work on 4/19 the workers never told us when they were coming or going or spoke to us, they left our property messy with trash and paint all over the ground @our landscape PLUS they were to do two coats they did ONLY one we watched them the entire time and then they refused to do the spray up as ***** stated to us.. ( why else get your home painted if they wont paint the entire piece of siding) thats ludicrous.. I mean really? So now they refuse to do the work. We do not want extra or special.. just the job they promised.. nothing more and nothing less. We are so disappointed with them.. they lied to our faces.. we WANT to pay them we just want the actual job they promised.. is this really how people have to get things done nowadays? I am sad and frankly embarrassed to go this route.. this company knows they did it wrong, they admitted it just as they promised to do it correctly in the first place. We have videos of the final result. And a copy of the contract. Please help us, we can not stand by and let companies take advantage of us, not do what they promised and actually get away with it. Like we said, I WANT to give them the money I just want the job done the way ***** promised. Nothing more and nothing less, my husband is waiting on me to start his hemodialysis treatment as he is stage five renal failure so please excuse me. Thank you for your time and have a great day. We have a video of my Husband, ***************************** relaying all of his conversations with ***** but I cant upload the video, so if you need it I can send it to you. He is embarrassed about it being shot during his dialysis treatment so if and when you see it please try to ignore that part :) thank you again. We can explain pics no more texts 2 talk
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