Reviews
3 Customer Reviews
Review from sephen p
5 stars02/10/2025
I'm beyond impressed with the quality of work provided by this team. They not only helped me install a rain garden but also taught me the benefits of managing stormwater through natural landscaping. Their collaboration with the ****************** ensures that they're always up-to-date with the latest sustainable water practices. The rainwater nursery is a great idea, offering plants that are both water-wise and native to the region.Review from Lydia G
5 stars11/04/2024
My HVAC leaked from my attic to the entire house. ******* Cooper and his team provided excellent service. CES made sure the insurance paid for everything. The management team made sure that my home was packed out, dried out, all new flooring, a brand new kitchen, my home looks amazing. They even found debris behind the walls from when the home was built and removed it. Thank you so much ******* and every one at CES.Review from Earnestine D
1 star07/30/2023
DO NOT DO BUSINESS WITH THIS COMPANY! Mr. ********************** is not only a fraud, but he is also incompetent. I hired his company to do repairs on my home after a tree fell on my home. He lied about his business credentials. He took money from me (my insurance agency) without completing the work. The work that he did was not done properly and as a result I had to hire another contractor to not only complete the work he started, but re-do work that was not properly done.
Cooper Environmental Services Response
08/01/2023
Thank you for the review. Your time on this matter is greatly appreciated.
In December 2022 the customer experienced a fallen tree, CES was called and immediately temporarily covered the damage which would be assessed by the insurance company. The insurance company reviewed the damages but they did not initially cover all of the charges. The customer also resides in **********, where the permitting process has its challenges. The work did not start until the end of Jan. 2023. The business relationship ended early April 2023.
CES began the original work as prescribed in the original insurance repair costs. During the process as additional work was required CES submitted those costs to the insurance company. The insurance company came back out and issued additional funds to complete the total job. While CES was working on administrative aspects of the job the customer decided to stop work. CES was give 40% of the total job costs and completed 50% of the work prescribed by the insurance company. The insurance company representative was made aware of the status of the work during the 2nd walk through and stated that the process was in the "rough" as CES and the insurance were working on the additional costs/ repairs needed.The property was cleaned of all construction debris daily. The total costs of the repairs were approx. 60K CES was paid approx. 26k which left the client with more than enough to finish the additional repairs as needed.
During the process the client was always made aware of all the details, all the additional billing and any steps being taken by CES on the client's behalf. During the project, due to the administrative lag, the client became irritable as she had been in a hotel during the reconstruction, she began to say vile things to CES representatives and contractors on the project. This is where the business relationship ended.
Cooper Environmental Services Response
08/01/2023
Thank you for the review. Your time on this matter is greatly appreciated.
In December 2022 the customer experienced a fallen tree, CES was called and immediately temporarily covered the damage which would be assessed by the insurance company. The insurance company reviewed the damages but they did not initially cover all of the charges. The customer also resides in **********, where the permitting process has its challenges. The work did not start until the end of Jan. 2023. The business relationship ended early April 2023.
CES began the original work as prescribed in the original insurance repair costs. During the process as additional work was required CES submitted those costs to the insurance company. The insurance company came back out and issued additional funds to complete the total job. While CES was working on administrative aspects of the job the customer decided to stop work. CES was give 40% of the total job costs and completed 50% of the work prescribed by the insurance company. The insurance company representative was made aware of the status of the work during the 2nd walk through and stated that the process was in the "rough" as CES and the insurance were working on the additional costs/ repairs needed.The property was cleaned of all construction debris daily. The total costs of the repairs were approx. 60K CES was paid approx. 26k which left the client with more than enough to finish the additional repairs as needed.
During the process the client was always made aware of all the details, all the additional billing and any steps being taken by CES on the client's behalf. During the project, due to the administrative lag, the client became irritable as she had been in a hotel during the reconstruction, she began to say vile things to CES representatives and contractors on the project. This is where the business relationship ended.
Customer Review Rating
Average of 3 Customer Reviews
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