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Find a Location

Popeye's has 492 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPopeye's

    Carry Out Food
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.09/5stars

    Average of 103 Customer Reviews

    Customer Complaints

    609 complaints closed in last 3 years

    246 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Popeye's has 492 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      400 Perimeter Center Ter NE STE 1000, Atlanta, GA 30346-1234
      BBB File Opened:
      1/26/2005
      Alternate Business Name
      • Popeyes
      • Popeyes Chicken & Biscuits
      • Popeyes Louisiana Kitchen
      • Popeye's Chicken & Biscuits
      • Popeye's Famous Chicken
      • Popeye's Fried Chicken
      • Popeyes' Chicken and Biscuits
      • Popeye's Chicken
      • AFC Enterprises
      • Popeyes Chicken
      Business Management
      • Ms. Marlon Lewis
      • Guest Relations
      • Complaint Resolution
      Contact Information

      Customer Contact

      • Complaint Resolution
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      609 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/16/2024

      Complaint Type:
      Delivery Issues
      Status:
      Unanswered
      I ordered through door dash but Popeyes canceled my order after a hour of waiting it wasn't door dash it was Popeyes I waited over 1 hour for them to cancel it what makes it even worse I still haven't got any kind of refund..I'm gona make sure I let people know about that Popeyes ..I'm in ******* for work related purposes and I get this satisfaction very very discussed by this

      Customer Reviews

      103 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brittany L

      5 stars

      06/27/2024

      ************************* is employed at the Popeyes located in *********. LA, the store number is PLK-7431. ****** is an exceptional employee who demonstrates an unparalleled work ethic. Throughout my 38 years of experience, I have never encountered an individual with such dedication and commitment. ************************* consistently exhibits a positive and welcoming demeanor, greeting every customer with a smile regardless of the restaurant's workload. His exceptional memory allows him to recall the preferences of frequent customers, such as myself, ensuring a seamless and personalized dining experience. I always order tenders & request for freshly prepared tenders. ******, the sole employee managing the front counter and lobby orders, efficiently handles my arrival by promptly requesting the fry cooks to prepare my spicy tenders, considerably reducing my waiting time. Despite any personal challenges ****** may be facing, he consistently maintains a professional demeanor, always greeting customers with a smile and a positive attitude. On one occasion, as ******'s shift concluded and he prepared to leave the premises after ordering his own dinner, he noticed an elderly gentleman struggling to use the kiosk machine to place an order. During my dining experience at the establishment, I observed an exemplary act of customer service performed by ******. While waiting for my meal, I noticed ****** attentively assisting an elderly gentleman who was experiencing difficulty in placing his order. Despite having completed his shift and holding his own dinner that was gradually cooling down, ****** selflessly dedicated 15 minutes of his personal time to aid the elderly individual. His genuine concern for the customer's well-being, even without immediate compensation, reflects his exceptional character and dedication to providing outstanding service. Such commendable actions demonstrate ******'s potential for leadership and make him a prime candidate for the supervisory position at this location.

      Local BBB

      BBB Atlanta & NE Georgia

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