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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/20/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I somehow got signed up with this company through the nc lottery. I've been charged over $100 in fees for some transactions that nc lottery claims I made without enough money in my account when I can prove from my bank that I did. I want my money back and that's all.Business response
11/29/2021
Hi,
The response is attached. Thanks!
See Attachment/File: 11292021_Cynthia *******.docxInitial Complaint
11/18/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
We have been attempting to contact this company for 9 days with no response. Here is the summary of our issue ... After waiting on hold for a customer service rep for nearly an hour, I decided to hang up and send you an email. I need some type of understanding around how we have continued to be charged for nearly a year and a half for a service which we cancelled. To this point, you owe us over $1,500 and would like an explanation as to when you will stop deducting money from our account and how quickly we will be reimbursed for all of these fraudulent charges. Thank you. Merchant # XXXX-XXXX-XXXX-XXBusiness response
12/01/2021
Business Response /* (1000, 5, 2021/11/22) */ I have attached the response. Thank you!
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Contact Information
3550 Lenox Rd NE Ste 3000
Atlanta, GA 30326-4334
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
234 total complaints in the last 3 years.
60 complaints closed in the last 12 months.