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            Business ProfileAssuranceAmerica

            Insurance Companies

            Contact Information

            5500 Interstate North Pkwy STE 600

            Atlanta, GA 30328-4691

            Visit Website
            Email this Business
            (770) 952-0200

            Customer Reviews

            1/5

            Average of 42 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            82 complaints closed in last 3 years

            28 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            5500 Interstate North Pkwy STE 600, Atlanta, GA 30328-4691
            Email this Business
            BBB File Opened:
            8/3/2017
            Years in Business:
            26
            Business Started:
            1/1/1998
            Business Incorporated:
            6/30/2003
            Type of Entity:
            Corporation
            Business Management
            • Mr. Alan Phelps, Compliance Officer
            • Mr. Jason Arnold, Director of Communications
            Contact Information

            Principal

            • Mr. Jason Arnold, Director of Communications

            Customer Contact

            • Ms. Dalmirys Gonzalez, Director of Customer Service and Sales Support
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            82 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/12/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I was in a car accident on June 8, ************************************************ anyone else regarding the damages. I have tried to call multiple times to no avail. I have left messages for ********************************* (the adjuster) and *** (a supervisor. As of July 12, 2024, my car is still damaged and I have not heard from anyone at this company.
            Read More
            Read 81 More Complaints

            Customer Reviews

            42 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Diaundra H

            06/18/2024

            Hopefully you never get into an accident with anyone insured by this company. They will not pay even though they are at fault. The adjuster by the name of *************************** in ******* denied my claim and took it upon herself to file a claim on my policy to cover damages caused by HER insured. She didnt call me, explain the status of my claim, or anything! I knew it would be trouble with this company based on the reviews! Stay away from this company!
            Read 41 More Customer Reviews

            Local BBB

            BBB Atlanta & NE Georgia

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