Business Profile
Internet Services
Lingo Communications, LLCHeadquarters
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Reviews
This profile includes reviews for Lingo Communications, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
1.18/5 stars
Average of 95 Customer Reviews
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Review fromClair M
Date: 04/03/2025
1 starClair M
Date: 04/03/2025
Worst company ever! Extremely difficult to talk to a person about canceling! Than after doing and having no phone service for ****** and paying ******* for no phone, they send a letter for a early termination tee day f ****** that is through there collection department. Oh and did I mention I just paid their last bill bill of ******. These people are crooks do not sign on with them! They need to be closed down! They didn't answer their phone at collection department when I called. They don't deserve any stars !Lingo Communications, LLC
Date: 04/07/2025
We have reviewed the account and see the customer was a long-time customer. We have waived the *** fee for that reason. There are no notes or reported issues regarding the service so we would have been unaware of any issues without them being reported. We do apologize if there were unresolved issues, but it does appear that the service is now disconnected.Review fromTony T
Date: 03/24/2025
1 starTony T
Date: 03/24/2025
I was referred to use Lingo for my Business clients by a manager at one of the businesses and it has been the worst decision ever. My medical clients are very angry at me for recommending this to them for telephone service. Constant issues here again in 2025 and the customer service for repairs is just horrible. There are so many good **** companies so do not use this company as you will regret it. I asked to cancel a contract for bad service and they tried to fight me and would not cancel without full payment of the 3 year term. LINGO sucks! They are incompetent.Lingo Communications, LLC
Date: 03/27/2025
We do apologize for any inconvenience you have experienced. Unfortunately, there is not enough information provided here for us to locate an account for assistance. We will be more than happy to assist if you call into our customer service number listed on your invoice.Review fromMary S
Date: 03/17/2025
1 starMary S
Date: 03/17/2025
I will not give any star to Lingo Long Distance Provider. **************** is very very poor. They ************* is not trained on how to handle the customers. They are very rude. He made a statement that ' I should have common sense' to call the customer care when the phone line is not working. Where there is an issue in a line isn't it the company's responsibility to inform the customer. I will never recommend anyone to take a service with Lingo.Lingo Communications, LLC
Date: 03/18/2025
Unfortunately, we are unable to locate an account with the information provided. We will reach out to the customer directly to assist.Review fromClint M
Date: 01/29/2025
1 starClint M
Date: 01/29/2025
This company is a sham. They jack the prices on you without warning . Would never recommend this company to any business owner. ThievesLingo Communications, LLC
Date: 02/04/2025
We are not able to locate an account with the information provided. We will reach out to the customer directly.Review fromJocelyn J
Date: 01/15/2025
1 starJocelyn J
Date: 01/15/2025
Lingo has terrible customer service. When terminating the account, they added additional charges to my account for no reason. They tack on a bunch of fees. I would NEVER recommend doing business with them.Lingo Communications, LLC
Date: 01/16/2025
We do apologize that you feel this way. Your service was under a contract that automatically renewed on 5/25/24 as it has done each year since your service started. Per the contract terms you were charged an ETF when the account was canceled as well as a credit back to the date your number was ported. Again, we apologize for any inconvenience.Review fromKim H
Date: 12/22/2024
1 starKim H
Date: 12/22/2024
Worst Experience Ever Avoid Lingo Phone at All Costs I had the worst experience with Lingo Phone. All I needed was a simple service: transfer calls from my office to another phone number while I was away. What should have been a quick and easy process turned into weeks of frustration.Instead of forwarding the calls correctly, they somehow forwarded everything to my personal phone at all hours, completely ignoring my schedule. The incompetence of their customer service made matters even worse. They clearly hire people overseas who have no idea what they're doing and constantly messed up my phone system.The result? Countless headaches, wasted time, and zero confidence in their ability to handle even basic tasks. Do yourself a favor: save your sanity and avoid Lingo Phone. This company is nothing but trouble.Lingo Communications, LLC
Date: 12/26/2024
Unfortunately, we do not have enough information provided to locate an account. We will reach out to the customer directly to assist.Review fromJames M
Date: 10/22/2024
1 starJames M
Date: 10/22/2024
In September, I received a letter from Lingo telling me to file a change of their ID number with my main basic telephone service provider, which is ***** I did that, and some days later was contacted by Lingo to confirm that I want the shift. I did that as well, but was told I might be without service for a few days. Now weeks later I find that I've lost long-distance service. Lingo tells me this is because the transfer request is "pending" and that they've contacted management to escalate the transfer request, but that it might take up to a week for the request to go through. I called **** to ask for **** long-distance service instead, but was told that there is a lock on my account, likely because of the pending request from Lingo. At this point I'd probably prefer to cancel my Lingo service, but after reading all the negative reviews I realize that a cancellation request may make things even more difficult. I'm also suspecting that Lingo may be behind the huge volume of robocalls we receive, as well as the fact that there are often extended intervals, during what might be peak calling times, when I can't make calls at all and just get a busy signal. What a mess. The original company I had service with was all right, but many acquisitions later their lack of service is unacceptable. At this point I'm highly doubtful that their supposed escalation to management is real or will lead anywhere positive. I've told them I will cancel in 24 hours if they don't resolve the issue by then. But whether they will follow cancellation practices also looks questionable.Lingo Communications, LLC
Date: 10/24/2024
We have reviewed the account and spoken with this customer regarding his issue. He has confirmed that the issue has been resolved. We have issued a credit for the 10/24/24 invoice received. We apologize for the inconvenience.Review fromVJ F
Date: 10/21/2024
1 starVJ F
Date: 10/21/2024
ABSOLUTE WORST customer service and the phone service itself is absolute price gouging on our elderly population. It is CRIMINAL that Lingo charges a fortune for this required utility and when their service goes down, they do not support repair. My elderly mother's land line (her life line!) has been down for over three days, and all I get are auto generated emails. When I call customer service, I am given vague non-committal responses from people who obviously do not know what they are talking about. We will be canceling our service with this awful business as soon as possible.Lingo Communications, LLC
Date: 10/22/2024
We have attempted to locate the account for assistance but unfortunately there is not enough information provided. We will reach out to the customer directly to try and assist. We apologize for the inconvenience, but if the account is in an area damaged by Hurricane ******, we are not able to escalate issues at this time due to the large number of people affected. If this is not an area affected by the hurricane, we sincerely apologize for the delay but will review for internal escalation once a response is received from the customer so that we can locate the account.Review fromVio B
Date: 09/25/2024
1 starVio B
Date: 09/25/2024
The worst customer service and sales. I noticed on July the price per min is less and I called. I was told I will have a better plan, but I got even a higher bill for the last two months. Today on Sept.25, I called again and I was told only on October 22 I can see the new plan . The person that answer from sales department was very rude. I am very disappointed and now I am looking for another provider.Lingo Communications, LLC
Date: 09/27/2024
We have reviewed the account and see the customer did have a plan change on 8/12/24 which caused a prorated amount for the old plan and the full month charge for the new plan. The customer called and a credit was issued for the prorated monthly charge. In reviewing the usage, the customer was placed on a plan with a higher per minute rate for the area he calls in error. We have rerated the calls on the September invoice and placed him back on the plan he had before. A credit of $3.35 was applied to the account. We apologize for the inconvenience.Review fromBilly W
Date: 09/01/2024
1 starBilly W
Date: 09/01/2024
My elderly mother has a landline phone with lingo communications, the line has been constantly down she has no way to call for if needed, constantly having to call their rude customer service *** to get line back , never can give an explanation of why it keeps going down always a couple days at out to get back up, we finally had enough of this nonsense cancelled the service, them they have the nerve to send my mother a early cancellation fee for their poor service of keeping the line up, keeply ridiculous, wouldn't recommend them to any oneLingo Communications, LLC
Date: 09/04/2024
We apologize for any inconvenience. We will contact this customer directly as we do not have enough information to validate an account.
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