Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

Reviews

Customer Review Ratings

4.63/5 stars

Average of 399 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLataura Y

    Date: 05/13/2025

    5 stars
    Assessing the website is simple and easy. The process doesn't take long. The rates are great.
  • Review fromSHAWN R

    Date: 05/13/2025

    5 stars

    SHAWN R

    Date: 05/13/2025

    Convenient no hassle loan, no impact to my credit score. Funds deposited right away.

    VIVA Finance

    Date: 05/14/2025

    Thank you so much for your positive review! We're glad to hear that you found the loan process convenient and hassle-free, and that the quick deposit and no impact to your credit score made things even smoother. We appreciate your trust in us and are here if you need anything in the future!
  • Review fromKelsey P

    Date: 05/09/2025

    5 stars

    Kelsey P

    Date: 05/09/2025

    Very helpful and informative. Was able to answer all my questions and walk me through the whole process. Very professional. Great customer service

    VIVA Finance

    Date: 05/12/2025

    Thank you so much for your amazing review! We're thrilled to hear that you found the experience helpful and informative. Providing great customer service and guiding our clients through every step is very important to us. If you ever have more questions or need assistance in the future, we're always here to help!
  • Review fromMrs S W

    Date: 05/08/2025

    5 stars

    Mrs S W

    Date: 05/08/2025

    The experience in this process was so smooth. I would recommend ****, especially if you have a job and been working for a good amount of time at your job.

    VIVA Finance

    Date: 05/11/2025

    Thanks for your amazing review! Were thrilled to hear your experience with us was smooth from start to finish! Thank you for recommending ****** really means a lot. Having a solid job history can definitely help streamline the process, and were glad we could make things easy for you. If you need anything else, just let us know!
  • Review fromJAMES H

    Date: 05/07/2025

    5 stars

    JAMES H

    Date: 05/07/2025

    Easy steps to prequalification and completion of application. Uploading of documents and connection to you bank institution was very easty

    VIVA Finance

    Date: 05/09/2025

    Thank you so much for your amazing review! We're glad to hear that the process felt smooth and easy for you. We strive to make everything as simple as possible, from document uploads to connecting with your bank. If you ever need assistance with anything else, were here to help!
  • Review fromKei H

    Date: 05/07/2025

    5 stars

    Kei H

    Date: 05/07/2025

    Very kind and takes your time explaining the loans and all the questions you have.!

    VIVA Finance

    Date: 05/09/2025

    Thank you so much for your amazing review! Were glad to hear that you felt supported and well-informed. Our team loves making sure all your questions are answered thoroughly. If theres anything else you need, feel free to reach out anytime!
  • Review fromTeresa B

    Date: 05/07/2025

    5 stars

    Teresa B

    Date: 05/07/2025

    user friendly, heard about this through email through employer. So far so good.

    VIVA Finance

    Date: 05/09/2025

    Thanks for your amazing feedback! Were so glad you gave us a try after hearing about us through your employer. Were happy to hear that things are going well so far. If you need any help or have questions, were always here for you!
  • Review fromTaunya S

    Date: 05/06/2025

    5 stars

    Taunya S

    Date: 05/06/2025

    I had an amazing experience! I appreciated all the help I received!

    VIVA Finance

    Date: 05/09/2025

    Thank you so much for your amazing review! Were thrilled to hear that you had such a positive experience and that our team could be of help. If you ever need anything else, dont hesitate to reach out. We look forward to serving you again soon!
  • Review fromSandra M

    Date: 05/05/2025

    5 stars

    Sandra M

    Date: 05/05/2025

    i just paid off my loan and i appreciate the service they gave me.

    VIVA Finance

    Date: 05/07/2025

    Thank you so much for your amazing review! We're thrilled to hear that youve successfully paid off your loan, and we truly appreciate the opportunity to have supported you throughout the process. It means a lot to us that you found our service helpful. If you ever need assistance in the future, were always here for you!
  • Review fromKaren P

    Date: 05/02/2025

    5 stars

    Karen P

    Date: 05/02/2025

    Great customer service experience. I had severe technical issues and my agent was patient, understanding and professional. I really appreciate her and Viva.

    VIVA Finance

    Date: 05/05/2025

    Thank you for the great review! Were so glad to hear that our agent made the experience easier for you by providing professional and thoughtful support. Well be sure to pass on your thanks to both her and the Viva team. Dont hesitate to reach out again if you need anything else!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.