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          Professional Parking Management has 1 locations, listed below.

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            Business ProfileProfessional Parking Management

            Parking Facilities

            Contact Information

            100 Drexel Pt

            Atlanta, GA 30346-1933

            Visit Website
            (954) 822-5658

            Customer Reviews

            1/5

            Average of 43 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            140 complaints closed in last 3 years

            73 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            100 Drexel Pt, Atlanta, GA 30346-1933
            BBB File Opened:
            5/22/2020
            Contact Information

            Customer Contact

            • Complaint Handler
            Read More Business Details and See Alerts

            Customer Complaints

            140 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/11/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I am charged $55 for parking when their mobile app was not working. I appealed and they declined after I throughly went through the steps that a link would be sent to me to pay but I never received a link to pay. Clearly their fault. Their website only lets you appeal once and my one appeal was declined. Their number ************** will not let you speak to a person and only ask you to go back to their website. To be clear I was trying to pay the $3.45 for one hour of parking. Their system had a glitch and they do not want to take responsibility for thir mistake
            Read 139 More Complaints

            Customer Reviews

            43 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Tina F

            06/15/2024

            I received an invoice from this company for parking fee for 5/23/2024 for $85.00 for two hours of parking. If paid within 15 days of the receipt of the letter the fee is only $45.00, RED FLAG. First of all the parking was paid on 5/23/2024 via a LINK posted in the parking garage.A dispute was opened and proof of payment was sent to the company on 6/12/2024, to which they immediately responded that they were waiving the notice on this occasion as a gesture of good will. GO FIGURE. This occurred at *************************************************. Please, be aware and keep your proof of payment handy.
            Read 42 More Customer Reviews

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            BBB Atlanta & NE Georgia

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