ComplaintsforProfessional Parking Management
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Complaint Details
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Initial Complaint
07/30/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My license plate is "*******". I have been working at a nail salon, called **********************************, for over 2 years. I always park normally behind the shopping center where the salon is located because the owner already registered my license plate with the landlord. Recently, from May, I received about 4 mails every week from "Professional Parking Management" asking me to pay fines because I park legally. THE ***** AMOUNT AS OF NOW IS OVER $1900 DOLLARS. My god **** question is: WHY THE **** SHOULD I PAY FOR THIS ABSURD FINE IF I AM WORKING THERE FOR A LONG TIME??? I AM DEMAND THAT THIS SCAMMER COMPANY SHOULD STOP SENDING ME PARKING INVOICE NOTICE BECAUSE I PARK LEGALLY, SINCE I AM AN EMPLOYEE AT A NAIL SALON WHERE THIS PARKING LOT IS LOCATED.Initial Complaint
07/26/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I was issued 2 tickets by this parking company, On a weekly basis ( most every Sunday) I attend a pool tournament. When parking I have access to 2 hours of free parking ( if I scan and fill in bar code) Then at the pool place ( the Independent) I have to scan and fill in their bar code for an additional 4 hours. When I did these things, my email was not accepted, ( dont know why, as they would not address that issue when I appealed) but that was not obvious to me until I received two $85 tickets, in the mail.After that I checked with the business, I was going to( The Independent) and they gave me an email ( not mine) to enter. I have not received a ticket since. But they have sent numerous threatening letters to me, regarding collection agencies. I have appealed to the company to no avail. They have not addressed my concern that this all came about as they would not accept my email, and that has not changed. To this day I am using some random email, so if I ever do have another problem, there is no evidence to support it. I cannot retrieve my confirmation email from the that email.Initial Complaint
07/22/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This photo is my car but it may have been driven by my daughter while we were on vacation in *******. I asked her about this parking ticket and she said it may have been when she was trying to find a place for lunch, there was no street parking and she pulled into an empty parking lot for a few minutes to make a reservation at a restaurant. She also said that it was pouring rain that day and she had the grand kids and did not want to get them soaked. I asked if there was a sign for parking payment and she said she did not see one but with the rain pouring down it was hard to tell. Why am I being charged $90 for 17 minutes in an empty lot? if this was where this is supposed to be. I would gladly pay a $5-10 fee but I find $90 a little steep for only 17 minutes. I am not even sure if this was the right place since I was not there and my daughter does not remember any other place.Initial Complaint
07/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have been sent 2 incorrect parking fine invoices by this company. I parked in a parking lot at **************** to go to work at *********. On 6/17/24 and 6/18/24. I recieved letters staring there is a 20 dollar charge when the entry time and exit time match my work hours. I read the letter and it stated there is a dispute method, but when I went to the web site, there is no dispute method. I have been improperly booted by this company and now they are attempting to charge me $20 per day to go to work. They are threatening to refer this to collections. You can not call them, there is no way of contacting them. I have had to reach out to BBB for these reasons. Thank you *********************Initial Complaint
06/30/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Fraudulent parking tickets being issued in an apartment garage that uses the PayByPhone app to register guest vehicles. I parked and registered and received an email receipt for my hour of free parking. When I left, approximately 45 minutes later a ticket for $55 was on my windshield.Initial Complaint
06/26/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
we have received parking tickets for parking in a lot that we were told to park in by ****** to complete a job, we would like the parking tickets to be cleared off our name. We do not owe this money. please see below.Just off the phone with ******. They told me they got parking tickets too but they discussed with the collecting company and ownership and were directed (as well as asked to direct all others) not to pay them, since none of us were supposed to get tickets.Initial Complaint
06/26/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Paid $20 to park in a public parking lot. Received a notice from Professional Parking Management that we owe an additional $90.There are many complaints about this company charging additional fees and trying to get more money from consumers.Initial Complaint
06/17/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Business does not have proper signage in parking facility or bollards to ask people to pay for parking. After that they sent me $85 as a parking violation when I was not aware that I had to pay to park.Initial Complaint
06/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I parked legally in a parking garage where my boyfriend lives. I have been there now 3 total times and each time I registered my vehicle using the app the sign said to download. The first time I did 24 hours and the second time I chose 18 hours. My proof is in the app and I sent an appeal showing I had registered my vehicle yet they still denied my appeal. They are are threading booting my vehicle. Thats extortion is it not? This has to be illegal. I have proof of my parking registered starting at 10:30pm on 6/11/24 and ending at 6/12/24 at 4:30pm. The ticket was placed on my vehicle at 11:45pm on 6/11/24. Clearly that is after I parked and have the receipt to prove I registered my vehicle. I have called the company and left a voicemail. I am livid over this. I will contact an attorney and contact the local news as I know several producers if this isnt taken care of. I have rights to expose this company for fraud and extortion if they dont dismiss this frivolous ticket. Sometime has to be wrong on their side not mine. Maybe the person issuing tickets didnt look for page 2 on his screen. He only shared a shot of one page of his screen and I cant see if their is a second page or not. I will not pay this ticket and if I get a boot I will definitely be hiring an attorney. This is not ok. I have evidence. Cold hard evidenceInitial Complaint
06/14/2024
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Professional Parking Management is trying scam me out of money. I paid for my parking, yet these people want me to pay again! State that they will reduce my $85 down to $35. I paid and I'm not paying these people on top of it. They can quit sending these notices.
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Customer Complaints Summary
149 total complaints in the last 3 years.
78 complaints closed in the last 12 months.