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Find a Location

Beaver Toyota of Cumming has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforBeaver Toyota of Cumming

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.2/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/17/2020

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Beaver Toyota of Cumming offers new and used vehicles. 

    Products & Services

    Dealership, Preowned Vehicles

    Business Details

    Location of This Business
    1875 Buford Hwy, Cumming, GA 30041-6619
    BBB File Opened:
    1/25/2018
    Years in Business:
    9
    Business Started:
    4/3/2015
    Business Incorporated:
    4/3/2015
    Accredited Since:
    9/17/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Beaver Motors GA, LLC
    Hours of Operation

    Primary

    M:
    8:30 AM - 8:00 PM
    T:
    8:30 AM - 8:00 PM
    W:
    8:30 AM - 8:00 PM
    Th:
    8:30 AM - 8:00 PM
    F:
    8:30 AM - 8:00 PM
    Sa:
    8:30 AM - 8:00 PM
    Su:
    Closed
    Business Management
    • Mr. Patrick Abad, General Manager
    • Mrs. Terri White, CFO
    Contact Information

    Principal

    • Mrs. Terri White, CFO

    Customer Contact

    • Mrs. Terri White, CFO
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/06/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On Monday, July 1st, I finalized a deal to purchase a car with Beaver Toyota of Cumming located at *******************************************************, dealer #*****. ******************* Loss Protection coverage was negotiated into the deal. I took possession of the vehicle on Tuesday, July 2nd. I called back on Wednesday, July 3rd to ask about canceling the Total Loss Protection within the 30-day window stated in the contract. No one wanted to help. Finally, I was transferred to a finance manager (***************) who emailed me a form without giving any instructions. Due to their lack of concern for assisting me and despite living 30 miles away, on Thursday, July 4th, I hand-delivered the form to expedite the process. Another representative from the finance department (****) pointed out mistakes in the document but assured me it was fine. He took it and said he was going to leave it on someone else's desk (he didn't provide a name). I have 30 days to get this canceled and credited back to my account. It seems as if they are attempting to keep passing this around to allow the time to expire. They were ****** attentive during the purchase of my vehicle now I cannot talk to anyone for longer than 2 minutes.
    Read More

    Customer Reviews

    10 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Aurelio K

    1 star

    05/24/2024

    Very disappointing service at Beaver Toyota! If you want to go to a dealership that does not value your time, Beaver Toyota is the place! I specifically asked to be called if a part for a recall would not be in stock when I came in for an appointment (so I would not have to waste my time) and guess what, when I took a half day off of work to come in for an important recall, the part was not in stock! Beaver Toyota seems to not care about providing a quick phone to update customers, now Ill never get back my time in addition to the valuable time off work that I now can not get back.

    Local BBB

    BBB Atlanta & NE Georgia

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