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Find a Location

Georgia Farm Bureau Mutual Insurance Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGeorgia Farm Bureau Mutual Insurance Company

    Insurance Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Georgia Farm Bureau Mutual Insurance Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      PO Box 28350, Macon, GA 31221-8350
      BBB File Opened:
      1/26/1998
      Years in Business:
      87
      Business Started:
      1/1/1937
      Business Started Locally:
      1/1/1941
      Business Incorporated:
      9/8/1937
      Type of Entity:
      Corporation
      Alternate Business Name
      • Georgia Farm Bureau Incorporated
      • Georgia Farm Bureau Holding Company
      • Georgia Farm Bureau Federation
      Business Management
      • Mr. George Monk, General Manager
      Contact Information

      Principal

      • Mr. George Monk, General Manager

      Customer Contact

      • Mr. George Monk, General Manager
      • Mrs. Denise Combs, Exec Asst to the General Manager
      Additional Contact Information

      Fax Numbers

      • (478) 477-8059
        Primary Fax

      Website Addresses

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/23/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On ***** *** 2023 my car was vandalized with rips in door, seat to get in, steering wheel looked like someone carved it with knife, car all of a sudden running ragedy with poisonous fumes coming out back, with a red warning light on all of a sudden , so I was scared to drive car. I called the police, but when I drove the car on *** ** 2023 I realized there was more vandalism done to car, so I called the appraiser, but he wouldn’t come out. Now the car repair people have found more vandalism on my car, but GFB appraiser is refusing to go look at car because he says without a police report , Georgia Farm Bureau isn’t claiming liability, and this isn’t right and we have been with GFB insurance for 25 years: this is a scam GFB is running! I called an attorney and she said that isn’t right! She said my job is to call the police, but I can’t make them write a report and give it to me. Then I called the supervisor of the appraiser at GFB , and he calls me Ms. *****: the name of the police officer that came out and looked at car who told me to put in a claim with my insurance company for vandalism. Now the supervisor is lying about calling me Ms *****-which says he’s hiding something! Now I believe he’s been paid off by the criminals that have hacked my phone and tried to blackmail me, but after I didn’t send any money: The criminal is now paying people to scam me out of money and to vandalize my car: I’m trying my best to get authorities involved, and I think I finally am about to get that to happen.
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Roger W

      1 star

      06/03/2024

      Very disappointed with the Georgia Farm Bureau Mutual Insurance Company adjuster Eric L***. His attitude was horrible from the first conversation with him. I was told by Eric L*** that they only have two adjusters for the State of Georgia .I requested to work with another adjuster but was told that they had no one else available . I told him about his negative attitude and also told this to our insurance agent, AJ F**** and to other company employees. He told me ,in so many words, that my claim would be denied the minute he stepped into our house because of where I live which is in **** ***** Ga. He made a decision on his own that everyone in **** ***** has a water problem with their basement. Our claim was denied because of Eric L*** and an Engineer he sent to our house to determine where the water came from and it turns out not be the truth. I have proof to show them what our problem was and where the water came from. We are still fighting trying to get our claim paid after paying this insurance company for so many years our premiums. I will never again recommend this company to anyone due to our own personal experience. The service with this company so far has been a nightmare..

      Georgia Farm Bureau Mutual Insurance Company Response

      06/07/2024

      **. ******’s home was inspected by a GFB claims representative and water damage was found to be caused by ground water seeping into the basement.  On April 15, 2024, we notified **. ****** that ground water is not covered by the policy.  After **. ****** voiced her concerns about these findings, GFB engaged a structural engineer who concluded the damage was caused by surface water entry through the foundation. 

      **. ****** contacted GFB on June 3, 2024, to report that a dehumidifier in the basement has been leaking and is the source of the water damage.  In response to this new information, we have agreed to send a second claims representative out to inspect the dehumidifier. 

      Local BBB

      Better Business Bureau serving the Fall Line Corridor, Inc.

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