Reviews

This profile includes reviews for Georgia Farm Bureau Mutual Insurance Company's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Georgia Farm Bureau Mutual Insurance Company has 27 locations, listed below.

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  Georgia Farm Bureau Mutual Insurance Company

  1620 Bass Rd Macon, GA 31210-6503

• 

  Georgia Farm Bureau

  Marietta, GA 30064

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  Georgia Farm Bureau -Auto Insurance Company

  401 LaGrange Street Greenville, GA 30222

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  Georgia Farm Bureau

  Roswell, GA 30075

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  Georgia Farm Bureau

  Conyers, GA 30013

Review Details

• Review fromYancey M

  Date: 08/08/2024

  5 stars
  The staff at Georgia Farm Bureau Insurance work hard to do their best for members and always go the extra mile.

• Review fromBryan M

  Date: 07/22/2024

  1 star

  Bryan M

  Date: 07/22/2024

  Most unethical ***** of ********* Managers I have ever worked with. They pick and choose company policies. They disregard shop etas and remove people from the rental vehicles before their daily driver is finished in the shop that their policy holder damaged. Thats right? Im not a policy holder but I am a claimant due to one of their policy holders and they have drug an auto claim out for 6 months refusing to pay, making up company policy on the spot to avoid paying out the claim. I can only imagine how poorly their clients are treated. If I could give this company zero stars I would. Their ethics match up with State Farm and Allstate and anyone who knows about those companies understand the lack of ethics behind these adjusters, and company staff.

  Georgia Farm Bureau Mutual Insurance Company

  Date: 08/09/2024

  On March 15, 2024, GFB wrote the initial repair estimate which included all related repairs and operations based on the damage seen at the time of inspection. At that time, **. ****** was advised that if any additional damage is found, GFB would work with his repair facility of choice to review and handle as a supplemental payment. As is often the case, the repair facility sent GFB additional photographs and a copy of their repair estimate outlining items they felt were omitted from our original estimate. GFB reviewed the information submitted by the repair facility and agreed to issue payment for the additional damage found. After the total repair cost was agreed upon, **. ****** would not accept a payment issued to him and his repair facility, ******** **** ***** ***. He states that GFB is not required to include a second party on his payment and wishes to be paid individually. GFB contends that *** *********** **** ** ******** ********** *** *** **** ********* is applicable in this situation. This case states that payment by the liability insurer are proceeds subject to the lender’s security interest when there is damage to the collateral. GFB advised **. ****** that the lienholder’s interest must be protected by the inclusion of the lienholder and/or the repair facility on the settlement check. He did not agree but on July 30, 2024, presented evidence that he had paid for repairs in full. As full payment and completion of the repairs provides protection to his lienholder, GFB reimbursed **. ****** for the repair cost. Al C*********, AIC Senior Director of Claims

• Review fromJoann W

  Date: 06/03/2024

  1 star

  Joann W

  Date: 06/03/2024

  Very disappointed with the Georgia Farm Bureau Mutual Insurance Company adjuster Eric L***. His attitude was horrible from the first conversation with him. I was told by Eric L*** that they only have two adjusters for the State of Georgia .I requested to work with another adjuster but was told that they had no one else available . I told him about his negative attitude and also told this to our insurance agent, AJ F**** and to other company employees. He told me ,in so many words, that my claim would be denied the minute he stepped into our house because of where I live which is in **** ***** Ga. He made a decision on his own that everyone in **** ***** has a water problem with their basement. Our claim was denied because of Eric L*** and an Engineer he sent to our house to determine where the water came from and it turns out not be the truth. I have proof to show them what our problem was and where the water came from. We are still fighting trying to get our claim paid after paying this insurance company for so many years our premiums. I will never again recommend this company to anyone due to our own personal experience. The service with this company so far has been a nightmare..

  Georgia Farm Bureau Mutual Insurance Company

  Date: 06/07/2024

  **. ******’s home was inspected by a GFB claims representative and water damage was found to be caused by ground water seeping into the basement.  On April 15, 2024, we notified **. ****** that ground water is not covered by the policy.  After **. ****** voiced her concerns about these findings, GFB engaged a structural engineer who concluded the damage was caused by surface water entry through the foundation. 
  
  **. ****** contacted GFB on June 3, 2024, to report that a dehumidifier in the basement has been leaking and is the source of the water damage.  In response to this new information, we have agreed to send a second claims representative out to inspect the dehumidifier. 

• Review fromSamatha W

  Date: 05/12/2024

  1 star
  Georgia Farm Bureau is a biased, and unethical insurance company that's ripping off their customer's on a daily basis!! They're quick to shift the blame on their customers for no apparent reason. In addition, there's a strong possibility that incorrect information is in your clue report in order to drive up your payments. I have dealt with this company for over 10 years and I find that they "cherry pick" who they want to inform "via" phone for renewals and cancellations. My recommendation is to find another insurance company that not rude and disrespectful. Majority of the time, they're gossiping about their customers too much and they love to harass customers over $35.00 membership fees that we don't need! From my personal perspective, this company needs to be completely over hauled! Finally, please find another insurance company that really cares about all of their customers!!!!!!!!

• Review fromISAAC T

  Date: 04/05/2024

  1 star
  They charge for membership services that's not accessible,& my rates jump up so high every year in a town where traffic is low.

• Review fromJaworski W

  Date: 04/05/2023

  1 star

  Jaworski W

  Date: 04/05/2023

  FbAlliance canceled my insurance but received the renewal check from my bank. I have called 3 times and no check has been mailed. Can someone please get my check to me so I can update my escrow account?

  Georgia Farm Bureau Mutual Insurance Company

  Date: 04/14/2023

  April 12, 2023 Beter Business Bureau Business ID: ******* Re: Jaworski W****** Policy #: *********** To Whom It May Concern, FBAlliance received duplicate payments from Jaworski W****** mortgage company at the beginning of the term, effective date 01/18/2022. The initial check was received on 01/24/2022 and the second check was received on 02/01/2022. Both checks were in the amount of $1,522. A refund was issued on 02/11/2022 in the amount of $1,522. The refund check was never received or cashed, and FBAlliance received the check in return mail. Email was sent to the agent on March 17th, 2022, regarding the return mail/check, but a response was not received. Insured called March 21st, 2023, to discuss the pending refund and a new check was issued and mailed on 04/05/2023 and is currently outstanding. The check was mailed to the policy mailing address, **** ******* *** * **** ** ******** ** *****. Sincerely, John V. Page Director of Operations FBAlliance Insurance