Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Southern Roofing and Renovations Atlanta has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSouthern Roofing and Renovations Atlanta

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/25/2021

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Southern Roofing and Renovations Atlanta offers commercial & residential roofing, renovations, and interior & exterior maintenance. 

    Products & Services

    Roofing Contractors, Commercial Roofing, Fireproofing, Home Improvement, Home Renovation, Soffit and Fascia

    Business Details

    Location of This Business
    1337 Capital Cir SE, Marietta, GA 30067-8775
    BBB File Opened:
    5/6/2021
    Years in Business:
    7
    Business Started:
    5/29/2017
    Business Started Locally:
    7/21/2020
    Accredited Since:
    5/25/2021
    Type of Entity:
    Sole Proprietorship
    Hours of Operation

    Primary

    M:
    9:00 AM - 4:30 PM
    T:
    9:00 AM - 4:30 PM
    W:
    9:00 AM - 4:30 PM
    Th:
    9:00 AM - 4:30 PM
    F:
    9:00 AM - 4:30 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Carlos Hernandez, Owner/Operator
    Contact Information

    Principal

    • Mr. Carlos Hernandez, Owner/Operator

    Customer Contact

    • Mr. Carlos Hernandez, Owner/Operator
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/12/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Services were rendered on 9 Aug 23. During the final inspection with myself and the primary **** ***** It was discovered that the team damaged wood around the front and sides of the home. Based upon my contact, anything that is damaged during the roof installation would be fixed in a timely fashion. Pictures were said to be taken and sent to the ** in order to get a contractor here to fix the damaged. Also upon completion of the roof and final inspection, it was discovered that the ** was no longer cooling the house. I was told to give it until the following day. The next day, the temperature in the home was 83 degrees. I spoke with the **** ***** who stated he would contact a local ** company to see what was the issue. Baileys Heating and Air was contracted to complete the repair. It was found that the reason the house was not cooling was because the roofing team punctured the ** line with a nail and drained all the coolant. The damage to the ** line happened on a Wednesday. The ** was not repaired until the following Monday. There was no compensation for living miserably for 5 days with the heat index in the house at 95 degrees. Upon completion on the ** repair, I contacted Southern Roofing **** ***** to schedule an appt for the damages they caused to be repaired. I contacted **** for 2 weeks and never received a call or text back. At the point, the company had already been paid for the services even though the job was not complete. I sent a text mgs because this was our means of communication at this time to ***** 14-18Aug, 28Aug and 1Sep. On each of these occasions, his phone reflected that he Read my message and just refused to respond. Finally I called the company on 6Sept and left a mgs requesting to speak to the **. Finally, **** called me back and stated that there are no funds available to fix the damage to my house that they caused. I kindly requested the ** call me. I received a mgs on 7Sept and I have not been able to reach them since.
    Read More

    Customer Reviews

    8 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    MJ W

    5 stars

    09/30/2023

    Awesome company and employees! They worked with insurance company taking the fight out of our hands. Work was superior, on time, wonderful installation crew! They went above and beyond what we expected and left our property immaculate! ************************* was our rep and there is not enough space to describe what an incredible hard working individual he is!

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.