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          Southern Roofing & Renovations, LLC has 1 locations, listed below.

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            Business ProfileSouthern Roofing & Renovations, LLC

            Roofing Contractors
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1683 Shelby Oaks Dr N STE 6

            Memphis, TN 38134-7439

            Get Directions
            Visit Website
            (901) 290-8625

            Business hours

            By Appt. Only
            Business Hours
            9:00 AM - 4:00 PM
            9:00 AM - 4:00 PM
            9:00 AM - 4:00 PM
            9:00 AM - 4:00 PM
            9:00 AM - 4:00 PM
            By Appt. Only
            By Appt. Only

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            Customer Reviews

            3.97/5

            Average of 32 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/1/2017

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Headquarters
            1683 Shelby Oaks Dr N STE 6, Memphis, TN 38134-7439
            BBB File Opened:
            5/10/2017
            Years in Business:
            7
            Business Started:
            4/21/2017
            Business Incorporated:
            4/21/2017
            Accredited Since:
            6/1/2017
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Southern Roofing & Renovation
            Hours of Operation

            Primary

            M:
            9:00 AM - 4:00 PM
            T:
            9:00 AM - 4:00 PM
            W:
            9:00 AM - 4:00 PM
            Th:
            9:00 AM - 4:00 PM
            F:
            9:00 AM - 4:00 PM
            Sa:
            By Appt. Only
            Su:
            By Appt. Only
            Contact Information

            Customer Contact

            • Ms. Stacey Loft, Compliance Officer
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/29/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            10/31/2023 received new roof. Roof is severly leaking due to poor wokrmanship. Contractor was sent out to fix the work 01/25. He supposedly fixed the flashing along the chimney where he thought it was leaking. Another contractor came out 01/29 to fix the **************. He stated the trusses, plywood, insullation, etc needs replaced and repaired by cutting through the siding. He also stated the roof needs sealed properly. He said he would tell the roofing company and they would get back to me. I received a call from the owner of the roofing company a few hours later. He was accusatory, hostile, and showed there is a pattern of negligence and poor workmanship. He used scare tactics to put me down while telling me this is not in result of his contractors nor did they say any such thing of making the repairs from their damage. He denied any respoinsbility. I don't know what to do. ******* is steal leaking, my trusses/support beams are severely damaged and moldy, and this company will not take responsibility or fix this.
            Read More
            Read 2 More Complaints

            Customer Reviews

            32 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Stephanie M

            06/28/2024

            Southern Roofing and Renovations did an outstanding job replacing our roof after hail damage. From start to finish, they worked seamlessly with our insurance company, making the entire process smooth and stress-free.The new roof looks incredible, and we couldn't be happier with the result. A special thanks to ************************, ***************************, and the office manager ************************* for their exceptional service and professionalism. It was a pleasure managing our project with such a dedicated and efficient team.
            Read 31 More Customer Reviews

            Local BBB

            BBB of the Mid-South

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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