Customer ReviewsforCobb Luxury Cars

I dont recommend Cobb Luxury Cars. I bought a van recently, and a day after the purchase, the check engine light came on. My seller provided no assistance. They sold me a van with several issues that I only noticed when I took the van to the mechanic. Two days after the sale, they wanted me to pay $1,500 to fix something they sold me broken. Im in debt for $38,000 and have incurred losses exceeding $5,000 to fix the van and get back to work with it. The treatment towards me was 100% during the negotiation, but after the purchase, when problems arose, they simply didnt provide any help. It was dishonest and lacked commitment to the customer! I bought a van from a dealership, did the test drive, everything seemed fine. However, when I got home, problems started to arise. The check engine light came on, there was an oil leak, and a day after the purchase, I took the van to an authorized repair shop. They found numerous hidden defects. I then sent the van back to the dealership, and they tried to make me pay $1,500 to fix the van they had sold me just a day before. After negotiations, we agreed they would pay me $800, and they said I could go ahead and get the repairs done, promising to reimburse me. I got the repairs done, paid for them, but they never reimbursed me. They always come up with excuses. Less than a week later, I tried to return the van, but they refused. I left a review on their page, and they are now going to my business profile and speaking ill of my company, using the profile of the salesman who sold me the van. What can I do against them? I have all the evidence and conversations

Thank you for taking the time to reach out regarding your purchase at Cobb Luxury Cars **** We are sincerely apologetic to all the issues it appears that you have endured since your purchase. Based off of the information provided I am unable to pull up the account to get all the correct information. Could you please provide me with some information so I may look into this for you to see if there is anything that can be done to help?****as a reminder all vehicles on our lot are used vehicles and are sold AS-IS as stated in your contract.

I purchased a *** 428i from this dealership in February. I was pressured to buy the extended warranty. I did. I had a choice of cheaper warranty or the Gold level warranty. Within a month of ownership, I started having a check engine light come on. I called the dealership 5x before I was finally able to talk to someone about the problem. They told me I didnt buy the gold level warranty. The owner said he would call me back, but of course I never received a second call. Now I have a car payment and a car you cant put gas in. Do not buy anything from this dealership. They lie to you by trying to sell a warranty that isnt worth the paper its printed on. I have a yard ornament now. The car salesman doesnt work for them anymore because of their crooked business practices. Save your time and shop elsewhere

Thank you for taking the time to reach out regarding your purchase at Cobb Luxury Cars **** We are sincerely apologetic for all the issues it appears that you have endured since your purchase. We are in the process of reaching out to the warranty company to see if anything can be adjusted. Please feel free to reach out to your salesperson or the manager. ****as a reminder all vehicles on our lot are used vehicles and are sold AS-IS as stated in your contract.

i bought a suv from cobb luxury cars , 2 weeks later I found that the car had bad turbos, the control arms were bad , there was a leak from transmission line to driveshaft, and the cv axle seal was leaking it cost me almost half of what I paid for the car to get it fixed , I called them and asked if they would help on repairs they declined and they knew the car had issues but wouldn't take any customer service responsibility, when I was there another customer was demanding his money back, that should of been a red flag for me but my husband want this particular type of suv and they are hard to find , I WARN anyone looking for a car NOT to buy from them , they are SCAMMERS and sell JUNK cars they have a bad review on yelp, ****** and bbb, the only reason they have a 4.0 on their website is because they get friends and family to write them. If i could give 0 STARS I would.

Thank you for taking the time to reach out regarding your purchase at Cobb Luxury Cars **** We are sincerely apologetic for all the issues it appears that you have endured since your purchase. I am in the process of researching the issue to see if there is anything that can be done to help. Please feel free to reach out to your salesperson or the manager. ****as a reminder all vehicles on our lot are used vehicles and are sold AS-IS as stated in your contract.

IM SORRY THAT BBB DONT HAVE AN OPTION TO GIVE LESS THAN 1 STAR FOR REVIEWS OR IT WOULD BE IN THE NEGATIVE!! PLEASE ********************* BUYING ANYTHING FROM THIS TRASH DEALERSHIP!! My car broke down in just a year with MAJOR engine problems and I cant even get ******* the ** (so they say) on the phone! WARRANTY OR NOT, NO CAR PURCHASED ONLY A YEAR AGO SHOULD BE BROKEN DOWN WITH MAJOR ENGINE PROBLEMS!!! This is a REAL REVIEW DONT DO WASTE YOUR MONEY AT THIS DEALERSHIP!!

While we understand your frustration, unfortunately it has been since December 2021 since you purchased this vehicle. We would like to remind you that all our vehicles are sold as-is, and any repairs or maintenance that *** be required after purchase are the responsibility of the buyer. This is a common industry practice for used car sales and is reflected in the documentation you signed at the time of purchase.Additionally, we take great care to ensure that all our vehicles are in good working order at the time of sale, and we offer customers the opportunity to have the vehicle inspected by a third-party mechanic before making a purchase. We encourage all our customers to take advantage of this service to ensure that they are fully informed about the condition of the vehicle before making a purchase.We value your business and want to ensure that you have a positive experience with our dealership. If there is anything else we can do to assist you, please don't hesitate to reach out to us.Thank you for your understanding.

I test drove a vehicle at this establishment. I wanted to ensure there were no mechanical issues. I didn't detect any. A few days later I purchased this vehicle. Immediately I noticed the drivability was different. The car began stalling in middle of highway, causing it to stop. I reached out to dealer. He (manager) informed me to have codes run and call him back. I did just that. I took car by auto zone. I called back and he never answered. After a week of leaving messages for a return call, I realized what had happened. I was out $4,000 and still needing to make repairs to get to work, which requires a vehicle. I have monthly payment to make on a vehicle that is mostly inoperable. It's pretty sad people are being taken advantage of.

We greatly apologize for the trouble you have gone through with your purchase. Based off the information provided I am unable to pull up any information based on the name provided. Please call back and ask to speak with the *******************. Provide him your name and the vin of the vehicle you purchased so we may look at the account and make sure we have all the correct information. Thank you!

Sold me a car under fraud , been trying to take him to court been avoiding me and the sheriffs department they should not be allowed to do business in ******* 07-02-2022

Upon review, all necessary paperwork was signed so no fraud was committed. This customer purchased a 2009 ******** with over ******* miles with no extended warranty. Our used vehicles are sold "as-is" so we recommend a pre-purchase inspection or a warranty. Cobb Luxury Cars makes no misrepresentations as all the paperwork explains the purchase. Thank you