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Find a Location

Southern Regional Medical Center has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSouthern Regional Medical Center

    Emergency
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Southern Regional Medical Center has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      11 Upper Riverdale Road, Riverdale, GA 30274
      BBB File Opened:
      2/21/2022

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/11/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I went into the hospital due to my water breaking at 35 weeks. Someone came around to do an ultrasound to check on the baby and make sure he was doing ok. Everything checked out and the ultrasound tech went on her way. Later on about 15 mins later the ultrasound tech came back stating she forgot to get the babys weight because they didnt tell her to and did another ultrasound. Now I am receiving a $460 bill from them for the second ultrasound as my insurance is not covering it since the second ultrasound was not medically necessary. I have been calling this business for months now and you can never get in touch with anyone who can look into it and I dont want a medical bill going into collection but I also shouldnt be responsible for something they forgot to do. How do I know this isnt just an attempt to get more money since no one will ever call back to get resolved. Terrible billing/business practice and I believe it is done intentionally.

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      JAVIER P

      1 star

      07/12/2024

      I waited without medical attention (no doctor saw me) from 8:30 pm to 12:30 in the morning when I went to ask what was happening. The nurse and the head nurse were unpleasant, without human empathy, despotic, arrogant, and with a horrible character they told me that I had to keep waiting because the rooms were full and that was not their problem. I obviously complained to them about why they sent me a chest Option to leave if you wish or you can continue waiting and they told me you have 3 more patients in front of you so I don't know what time the doctor can see you.Issues:1. Lack of medical care 2. Horrible nursing service 3. There is no proper emergency medical care, each patient must be individualized, not all of us have the same symptoms or the same priorities.4. Examinations without justification or medical evidence: There is no explanation in modern or ancient medicine for sending a patient a lung x-ray if the patient does not suffer any symptoms or signs related to said study. There is no scientific evidence that explains the laboratory studies that were indicated for me that explain acute dizziness; in any case, cervical spine x-rays should be taken instead of lung x-rays. the emergency room and everything they did with me was wrong, as it is It is possible that they did not attend to my main problem, which was dizziness, and then send the pertinent studies that the doctor believed necessary. They cannot play with my health in this way and I regret to inform you that if this situation is not resolved,

      Local BBB

      BBB Atlanta & NE Georgia

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