62 Customer Reviews
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Review from Shon E
1 star08/12/2024
They did the virtual survey and sent me the quote for packing and moving.They day of the move they want to charge me more money , because they were stating they needed to use more materials and more labor time.This was the error form the company side. After moving captain ************************* talked with the office he told me i need to pay only what is quoted. But he tricked us to sign the paper with all the additional charges on it.We trusted these guys, bought them lunch and tipped them as well. Now the owner ******************************* is calling and threatening to take us to court if we do not pay the rest and stating nobody gave me any discount.This type of unethical practice is not acceptable and I strongly believe people like these are waiting to pray on customer who are already going through stress with moving.Pls watch out for these types of people who have no moral values and go to any extent to cheat other people to make some extra money.Review from SE M
5 stars07/30/2024
I had last minute changes to my moving plan, and College HUNKS came through for me. Everyone was respectful of me, my belongings, and the two properties. I am so appreciative of all they did to make this long distance move easier for me. I would like to specifically recognize ******* and the ladies in the Winder, ** office for getting things set up (and keeping me stress-free!) as well as *****, ************************, and ******* who got us packed up, loaded, transferred, and unloaded in a timely manner. Their levels of efficiency and care are top tier. 10 stars out of five if I could!I will definitely use this service when I find my new home!Review from Alexis B
5 stars07/12/2024
I cannot recommend College Hunks enough. They are honest, dependable, economical, but most of all, they are personable. We had an awkward and very short closing/move in window and after I spoke with two other companies, I knew the only one I could rely on was College Hunks. They came up with a game plan unlike the other companies that was risky, but affordable and they guaranteed we would be out by deadline and we were. They learned our names, they took care of our things, and they went above and beyond in all that they do. The entire crew was a godsend and we couldnt have done this without them. Theyve found lifelong customers with us!Review from Mike C
1 star07/10/2024
I hired College Hunks based on a quote ($1200+) provided by ****. During the move, I was told by ******* that the inventory was incorrectly imputed by **** and that the move was going to cost more as it took more time to package the items and move a large safe. This was very transparent during the vetting stage and walkthrough with ****. I was told on more than several occasions that this is an ongoing issue with "incorrect inventory/quotes". Once the move was completed, I was told it was going to cost ($1900+). I immediately sent a text to ****. **** indicated he'd contact me at the beginning of the week. He came back admitting to the error in the quote but said, had he entered it correctly, I would have been charged the same. I emailed the listed owner of record, ******************************* but never received any response or call back from him. I did receive an email with no name listed, also admitting to ***** error. The email also stated that they were irritated I didn't mention asking for additional items to be moved. To date, I still don't know what additional items they're referring too. The email did say, "Nevertheless, if you have a proposed resolution we will not be closed minded to considering a reasonable suggestion". I suggested they share 1/2 of the difference between what was quoted and what was charged, based on their admitted mistake/error. Their emailed response, "We respectfully do not believe your proposal to be reasonable.We won't reiterate our position and we are disappointed your perspective is punitive. We respectfully decline your proposal.Sincerely,Claims Department College HUNKS Hauling ***************************** Atlanta NE"I will continue spreading the word on my experience with College Hunks. Let the buyer decide what to do with the information.Review from Rebecca M
5 stars07/05/2024
Great move thanks to *****, ****** and *****. They were on time, professional and courteous. Will definitely use them again!!Review from Markys J
5 stars05/02/2024
First time using this company and we were pleased. ****** and ***************** amazing. Their service was excellent. They were kind and respectful. We had a good experience.Review from Latrena W
5 stars01/15/2024
****** and justice were excellent movers the company is wonderful and gets the job done. Please use them. Way to go guys and thanks againReview from Heather B
5 stars05/25/2023
The guys were great and efficient! We had ****, ****, *****, and ****** and they were fast, careful, and made moving a pleasant experience!! They even saved me money on my move with how quick they were! I have used college hunks before and I will continue to use them for my future needs!Review from Ryan M
1 star04/15/2023
I had a move from ********** ** ***** to ****** ** *****. Today was my first experience using College Hunks and will be my last. I already spoke to **** at the home office a few times today. He is fully aware of the situation and has even confirmed it with ******* (he was clearly heading the three-man crew I had today). The other two movers were moving like they were stuck in mud. My wife sat with a clipboard at one part making tallies every time someone walked in our home then out empty handed. She quit counting when the number hit 30. You had movers continuing to go upstairs after ******* told them the upstairs was finished. They loaded the truck in an incredibly awkward fashion, then had to unload chunks of it to reload again. At one point, I look out to see one of the movers laying on top of my dresser while the other two are working. I want to stress that ******* was amazing and did a fantastic job. The other two were atrocious. I have to 65" TVs in dreading unpacking because the way they were stored on the truck. To be charged the rate I was for the work that was done is embarrassing. **** said he talked with *******, and they will be having a real sit down with the other crew members today about their lack of hustle and effort. That's fine and all, but I believe some form or reimbursement is in order. Again, two get a crew of three guys and have 1 busting a** while the other 2 twiddle their thumbs while be charged for 3 men is gross. I had my wife hold off on leaving her reviews online because I wanted to speak to someone first. Again, **** and ******* were both fantastic representatives of your company. The other two, not so much. My wife and I have sent 4 emails to their claims/damages department (which is supposed to be seen by the owner) and called their direct office every other day for the last 2 weeks. NOTHING! Enough is enough. I would give them 0 stars if applicable. Their customer service is matching their work ethic.
College HUNKS Hauling Junk & Moving - Northeast Atlanta Response
04/18/2023
****, please reconsider your public review in light of the resolution we provided yesterday. While we seek to serve every client to the highest standard, we clearly did not in your case. Please accept our sincere apology.Review from Karen H
5 stars12/20/2022
***** and ****** were very polite and helpful and made sure my donatable items didnt get rained on. Payment was secure and they honored my coupon. Happy to do business with this company.*************, *************College HUNKS Hauling Junk & Moving - Northeast Atlanta Response
04/18/2023
Thank you ***! We appreciate you having taken the time let others know of your experience with our service.
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