Customer ReviewsforCarBuyerUSA.com

Car buyers USA is a very good place to sell your vehicle highly recommended sold my 2015 ****** Tacoma got a great price

Car buyer USA was very good to work with I had worked with another company with a different car and car buyer was much better, questions were answered fast which is nice in a time that you are nervous anyway and step by step ***** walked me through the process without any issues ! Also, the pay off was very fast and was when they said it would be. Thank you for a great transaction Carbuyer ***!

The process and timeline explained were accurate and they made it easy for me to complete the transaction. Thank you for not dragging your feet and making me wait or guessing what was next. It was truly a 5 star experience!

Wonderful service. Fast and reliable. Everyone works as team to help with Transaction. High recommended for anyone try to sell, buy, or just look for questions Thank you. Respectfully, ***********************

CarBuyer Usa made selling our **** Fusion Very easy! Great Team of people to work with. Easy inspection and pickup, thank again CarBuyer!

From start to finish the process was smooth and easy. Excellent communication. Highly recommend CarBuyerUSA. **************** was outstanding.

Great and quick way to sell you car, easy process and very nice people

I received an online offer of about $18500 from Car Buyer *** for my vehicle. After visiting a couple of car dealers and getting cash offers from various sites like CarMax and Cars.com, Car Buyer USAs offer was the highest I received. I discussed this offer over the phone with a Car Buyer USA customer service rep, and after I described the minor issues with the car (small scratches, paint chips, and a crack in the windshield) and provided pictures of the car, he assured me that I would receive an offer very close to $18500 after their inspection.For the inspection, I had to drop off the car at an auto auction lot, which was somewhat disconcerting, and remove its license plates. This means I had to pay for an Uber back to my house.One day later, Car Buyer USA provided me with a report listing about $500 worth of repairable damage to the car. They used this report to justify dropping their offer by about $1200 to $17300. This didnt make any sense to me. They offered to increase their offer to $17500, but this still put it below the next highest offer I received. As a result, I had to decline Car Buyer USAs offer and pay for another Uber back to the auto auction lot to pick up my car. Car Buyer USA stated that they would reimburse me for the first Uber trip, but Im not sure that they actually will.Overall, I wasted about 2.5 hours of my time and about $50 on Uber rides, because Car Buyer USA misled me with their initial offer. If they had initially given me something closer to their final offer, I could have avoided all of this. If you receive an online offer from Car Buyer USA, just be aware that the number may be inflated to lure you in.I cant say that my experience was entirely negative. Car Buyer USAs final offer was higher than the vast majority of other offers I received, and their communication was good overall. But their scheme of artificially inflating their initial offer to lure me in just left a bad taste in my mouth, so I cant recommend them.

Forget Carvana. They may have a slick system, but their customer service *****. Car Buyer gave me better service and more money for my vehicle. Will never use Carvana.

The process of selling my vehicle was fast and easy, from the initial inspection to the negotiations, all the way through to the purchase and funding. The communication throughout the process was excellent. Dealt with 3 different agents at various steps of the process and all 3 were very professional, as well as timely, helpful, and extremely available and responsive. All 3 representatives, *****, ****, and ***** were outstanding!