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Average of 466 Customer Reviews
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Review fromMaryKay V
Date: 05/07/2025
1 starMaryKay V
Date: 05/07/2025
Its a scam. Youll lose your money. I returned the unopened product because the person I ordered it for DIED I paid $200+ on my American excited card. I called and got exact directions in returning to ************ in ******* . Its been 6 weeks . No answers. No email. No text. I sent detailed email. Unopened product- THE PERSKN IT WAS FOR DIED. So sick of scans
BuyGoods, Inc.
Date: 05/14/2025
I hope you are having a great day. Thank you for your feedback. I am sorry that you're giving us a negative review. I tried to call you, but I wasn't able to reach you. I understand how important it is to have peace of mind after making a purchase, and I apologize for any discomfort this has caused. We processed a full refund for your order on May 9th, and you should see the amount credited back to your account within 3-5 business days after. Your feedback is valuable to us, and we are committed to improving our service based on the insights our customers provide. Customer satisfaction is a top priority for us at BuyGoods. Should you need further assistance or have any more questions, feel free to contact us at ********************************** or call us at ************. Were here to help. Team BuyGoodsReview fromRobert M
Date: 05/03/2025
1 starRobert M
Date: 05/03/2025
Tried to place an order through this seller and received a "credit card declined" notice. Then my credit card shows a charge from this company. ************.BuyGoods, Inc.
Date: 05/07/2025
Hi there! We understand your concern regarding the 'credit card declined' notice you received while still seeing a charge from our company. We want to assure you that BuyGoods takes the security of all transactions very seriously.
A 'credit card declined' message can occur for various reasons, such as issues with the billing information entered, insufficient funds, or security protocols implemented by your bank.
We would be happy to look into this further and clarify the situation for you. Feel free to contact our customer support team directly via email at ********************************** or by phone at ************. We are here to help resolve any confusion and ensure a clear understanding of the transaction.Review fromSandra H
Date: 04/24/2025
1 starSandra H
Date: 04/24/2025
Placed an order and have not received it. What did I pay $79 for?BuyGoods, Inc.
Date: 04/29/2025
I hope you are having a great day. Thank you for your feedback. I understand how important it is to have peace of mind after making a purchase, and I apologize for any discomfort this has caused. I checked your order, and it looks it is on its way to you. The estimated delivery timeframe usually takes 5-7 business days, or up to 10 business days. I've also gone ahead and processed a full refund for your order, and you should see the amount credited back to your account within 3-5 business days after it was processed, depending on your banks processing times. Your feedback is valuable to us, and we are committed to improving our service based on the insights our customers provide. Customer satisfaction is a top priority for us at BuyGoods. Should you need further assistance or have any more questions, feel free to contact us at ********************************** or call us at ************. Were here to help. Team BuyGoodsReview fromHalina S
Date: 04/18/2025
1 starHalina S
Date: 04/18/2025
Just placed an order, along with two add-ons with them yesterday. This morning I saw that the payments for the two add-ons was deducted from my checking - and not the same credit card used for the first order. That was half of my Social Security which was deposited just yesterday! I immdeiately called customer service early this morning who said she could not help me cancel this order and gave me another number to call. I became even more upset because she said the order was shipped - WRONG! - ***** only got a tracking number at 4:59AM. Why can't they just not send the order! Now, I have to wait for it to arrive, and if I'm lucky, I might be able to refuse it. But otherwise, I'm pretty sure I will have to pay return shipping. Customer Serive should change their name to Customer Disservice!!!BuyGoods, Inc.
Date: 04/29/2025
I hope you are having a great day. Thank you for your feedback. I understand how important it is to have peace of mind after making a purchase, and I apologize for any discomfort this has caused. I tried to call you earlier, but I wasn't able to get in touch with you. I checked your order, and it looks like we processed a full refund for your order on April 18, 2025, and you should see the amount credited back to your account within 3-5 business days after it was processed, depending on your banks processing times. Your feedback is valuable to us, and we are committed to improving our service based on the insights our customers provide. Customer satisfaction is a top priority for us at BuyGoods. Should you need further assistance or have any more questions, feel free to contact us at ********************************** or call us at ************. Were here to help. Team BuyGoodsReview fromDaniel H
Date: 03/31/2025
5 starsDaniel H
Date: 03/31/2025
The experience with the company has been very good so far ***** who was the representative that handled my questions about my order being processed was a great help and was prompt professional and friendly everything went well so far I will post another review as soon as I get my product and have a chance to review it thank you for your help today and my best wishes to ************************** ....***BuyGoods, Inc.
Date: 04/08/2025
Hey ******! I'm sorry that you're giving us a negative review. I spoke to you over the phone, and it looks like you're concern was already taken care of, but if there's anything else we can do for you, please don't hesitate to reach out to us. You can reach us via email or phone: mailto:************************************************************ or ************ . We are always here for you! Have a wonderful day. Team BuyGoodsReview fromAnn M
Date: 03/17/2025
5 starsAnn M
Date: 03/17/2025
The customer service agent was efficient and friendly in handling a return.BuyGoods, Inc.
Date: 03/25/2025
I hope you are having a great day. Thank you so much for taking the time to share your feedback and your experience. It is our mission to create happiness and to deliver products that cater to our customer's needs, so your review certainly helps us in our journey to become better and better every day. Please let us know if there is anything else we can do for you. You can reach us via email or phone: ********************************** or ************ . We are always here for you! Have a wonderful day. Team BuyGoodsReview fromRon P
Date: 03/15/2025
5 starsRon P
Date: 03/15/2025
Pleasure to do business with Buy Goods. Managed to obtain refund for purchase without any inconvience or disruption.BuyGoods, Inc.
Date: 03/25/2025
***, thank you for the great review! I hope you are having a great day. Were so happy you loved your experience. It is our mission to create happiness and to deliver products that cater to our customer's needs, so your review certainly helps us in our journey to become better and better every day. Until then, were here if you need anything. You can reach us via email or phone: mailto:************************************************************ or ************ . We are always here for you! Have a wonderful day. Team BuyGoodsReview fromMaxine T
Date: 02/17/2025
5 starsMaxine T
Date: 02/17/2025
Thank you for helping me to get the correct shipping address with **** on my parcel.I contacted them personally as the receiver, they told me the shipping address could only be corrected by the sender. I am very happy your Agent was able to do ******* was a pleasure talking to her, she was so helpful and very kind.BuyGoods, Inc.
Date: 02/26/2025
******, thank you for the great review! I hope you are having a great day. Were so happy you loved your experience. It is our mission to create happiness and to deliver products that cater to our customer's needs, so your review certainly helps us in our journey to become better and better every day. Until then, were here if you need anything. You can reach us via email or phone: mailto:************************************************************ or ************ . We are always here for you! Have a wonderful day. Team BuyGoodsReview fromCharles M
Date: 01/30/2025
1 starCharles M
Date: 01/30/2025
Just placed an order with them last night and decided to cancel this order early this morning because my wife has another product . Called customer service who could not help me cancel this order and gave me another number to call . Called them and they could not cancel the order ! So, yes , I will get a full refund hopefully when I return this product! Why cannot they just not send the order ! Look elsewhere! Unless youre looking for Customer Disservice!!! ******* *.BuyGoods, Inc.
Date: 02/06/2025
I hope you are having a great day. Thank you for your feedback. I understand how important it is to have peace of mind after making a purchase, and I apologize for any discomfort this has caused. We processed a full refund for your order today, and you should see the amount credited back to your account within 3-5 business days after it was processed, depending on your banks processing times. Your feedback is valuable to us, and we are committed to improving our service based on the insights our customers provide. Customer satisfaction is a top priority for us at BuyGoods. Should you need further assistance or have any more questions, feel free to contact us at ********************************** or call us at ************. Were here to help. Team BuyGoodsReview fromLinda M
Date: 01/13/2025
5 starsLinda M
Date: 01/13/2025
I was very satisfied with my results, when I called to return some of the product. The staff was very courteous and efficent. I would have no problem recommending this company to anyone.BuyGoods, Inc.
Date: 01/16/2025
Hi there! Thank you so much for sharing your positive experience! Were glad to hear that our team provided courteous and efficient assistance with your return. Your recommendation means a lot to us, and were grateful for your trust. If theres anything else we can help with, please email us at ********************************** or call us at ************ so we can further assist you.
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