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          Peterson Chevrolet Buick Cadillac has 1 locations, listed below.

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            Business ProfilePeterson Chevrolet Buick Cadillac

            New Car Dealers

            Contact Information

            12300 W Fairview Ave

            Boise, ID 83713-0026

            Visit Website
            (208) 323-5000

            Customer Reviews

            3.77/5

            Average of 13 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 96

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company provides sales of new and used Chevrolet, Cadillac and Buick cars, trucks and SUVs.


            Business Details

            Location of This Business
            12300 W Fairview Ave, Boise, ID 83713-0026
            BBB File Opened:
            7/30/2008
            Years in Business:
            96
            Business Started:
            1/1/1928
            Business Incorporated:
            8/22/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Peterson Chevrolet of Boise
            • Peterson Detroit LLC
            Business Management
            • Mr. Mark Peterson, President
            • Mr. Chris Poluhoff
            Contact Information

            Principal

            • Mr. Mark Peterson, President

            Customer Contact

            • Mr. Chris Poluhoff
            Additional Contact Information

            Fax Numbers

            • (208) 378-9090
              Primary Fax
            • (208) 323-5010
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/21/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I purchased an extended warranty for my work truck back in 4/29/24 for the amount of $4,681 to cover 5YR/60,000 according to the email confirmation from ***************************, who is supposed to be the manager of accounting who deals with warranties in that store, after emailing him my trucks VIN number and mileage he confirmed to me that my truck qualified for the mentioned warranty. I took my truck in for repairs as its having electrical issues which was scheduled to start getting worked on 6/19/24 and to my surprise, the warranty Peterson sold me is denying to cover the repair costs because my truck has a rebuilt title that somehow when they sold me the warranty it was missed. I have tried very patiently to figure out a way to work it out with them but I keep getting the workarounds, that theyre system has been down for a few days, that they dont know when itll be back and that I should hear something from them in regards next week, in the meantime I have no work truck and no warranty to pay for the service and no money to pay for the fix either.
            Read More
            Read 5 More Complaints

            Customer Reviews

            13 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Vincent K

            12/18/2023

            Peterson Chevrolet has consistently exceeded our expectations across various services, and our recent experience buying a new vehicle was exceptionally smooth. The welcoming atmosphere throughout the entire process made us feel valued. The service department stands out as the best, and despite having the flexibility to choose any shop for my work vehicle, I trust Peterson exclusively. ****, the service manager, consistently impresses with his expertise and ensures that every interaction feels important, regardless of the service scale. Even though my work car is a **** (yes, I mentioned it), if you prioritize quality service done right the first time, don't hesitate to choose a reputable dealership like Peterson.
            Read 12 More Customer Reviews

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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