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Find a Location

The Idaho Statesman has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Idaho Statesman

      827 E Park Blvd Ste 260 Boise, ID 83712-7784

    • The Idaho Statesman

      31572 Industrial Rd Ste 400 Livonia, MI 48150-1838

    Business ProfileforThe Idaho Statesman

    Newspaper
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.12/5stars

    Average of 34 Customer Reviews

    Customer Complaints

    183 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    The Idaho Statesman offers daily print and online newspaper publishing and distribution and marketing and advertising services for large and small businesses.

    Products & Services

    newspaper, online publications

    Business Details

    This is a multi-location business.

    Find a Location

    The Idaho Statesman has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Idaho Statesman

        827 E Park Blvd Ste 260 Boise, ID 83712-7784

      • The Idaho Statesman

        31572 Industrial Rd Ste 400 Livonia, MI 48150-1838

      Location of This Business
      827 E Park Blvd Ste 260, Boise, ID 83712-7784
      BBB File Opened:
      4/1/1962
      Years in Business:
      160
      Business Started:
      7/26/1864
      Business Started Locally:
      7/26/1864
      Business Incorporated:
      7/26/1864
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Idaho Statesman, The
      • Idaho Statesman
      Business Management
      • Ms. Maria Ravera, Sr Director Subscription Strategy
      Contact Information

      Principal

      • Ms. Maria Ravera, Sr Director Subscription Strategy

      Customer Complaints

      183 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/28/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      Around May of this year I canceled my card and got a new one. All of my subscriptions ended except the one with Idaho Statesman. They have been charging my account when there isn't a card connected to the account. They have refused to cancel my subscription and have continued to charge my account even after I have repeatedly told them to cancel my subscription. At first it was around $30 that was charged. In the last few days that number has gone to $90. In my various calls with them, they have tried everything to prevent me from unsubscribing. The fact that they didn't cancel my subscription after the first 10 times I have told them to cancel proves that. When I told them that if the transaction for a subscription doesn't go through, the subscription ends, they said I don't know how subscriptions work. I want the charges dropped, my account to them deleted, and then I want them to never contact me again. This is predatory, scam behavior.
      Read More

      Customer Reviews

      34 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rick M

      1 star

      04/12/2024

      Wish I could give negative stars. Just read all of the one star reviews. Ditto for me. They raised the subscription rate from 2023 by 80% without any kind of notification. When I asked to cancel and receive a refund, was told no refunds are allowed. Plus, there is no way to opted out of the automatic payment from your account on the website. I've been a subscriber since 2009, but no more!

      The Idaho Statesman Response

      04/13/2024

      Thank you for your message to The Idaho Statesman. We do apologize for the customer experience you had with your subscription. We are sorry to hear you did not receive a notification of the rate increase. There was an email sent out prior to the renewal payment. Prices are subject to change. At this time, our records show your account was updated to a promotional rate and a request for a partial refund was honored. Your card information has also been removed as requested on 4/12/24. Please look for an email to confirm the refund.

      Please feel free to contact us at ************ or ****************************************** if you have any questions or concerns.

      Thank you

      Local BBB

      BBB Great West + Pacific

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