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Find a Location

ALDI, Inc. has 303 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ALDI, Inc.

      1200 N Kirk Rd Batavia, IL 60510-1443

      BBB Accredited Business
    • Aldi

      3133 Market Pl Onalaska, WI 54650-6724

    • Aldi

      1995 S Koeller St Oshkosh, WI 54902-6100

    • Aldi

      2310 S Kensington Dr Appleton, WI 54915-4154

    • Aldi

      614 W Pine St Baraboo, WI 53913-1039

    Business ProfileforALDI, Inc.

    Grocery Store
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.18/5stars

    Average of 34 Customer Reviews

    Customer Complaints

    179 complaints closed in last 3 years

    96 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/1979

    Years in Business: 48

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    ALDI, Inc. is a grocery store. They feature  Dairy & Eggs, Fresh Produce, Fresh Meat & Seafood, Deli, Frozen Foods, Bakery & Bread, Snacks, Pantry Essentials, Breakfast & Cereals, Beverages, Alcohol, Red Wine, White Wine, Sparkling Wine, Rosé Wine, Specialty Wine, Beer, Hard Beverages, Baby Items, Pet Supplies, Household Essentials, Personal Care and seasonal products. 


    Business Details

    This is a multi-location business.

    Find a Location

    ALDI, Inc. has 303 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • ALDI, Inc.

        1200 N Kirk Rd Batavia, IL 60510-1443

        BBB Accredited Business
      • Aldi

        3133 Market Pl Onalaska, WI 54650-6724

      • Aldi

        1995 S Koeller St Oshkosh, WI 54902-6100

      • Aldi

        2310 S Kensington Dr Appleton, WI 54915-4154

      • Aldi

        614 W Pine St Baraboo, WI 53913-1039

      Headquarters
      1200 N Kirk Rd, Batavia, IL 60510-1443
      BBB File Opened:
      7/1/1978
      Years in Business:
      48
      Business Started:
      12/19/1975
      Business Incorporated:
      12/19/1975
      Accredited Since:
      5/1/1979
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      8:00 AM - 4:30 PM
      T:
      8:00 AM - 4:30 PM
      W:
      8:00 AM - 4:30 PM
      Th:
      8:00 AM - 4:30 PM
      F:
      8:00 AM - 4:30 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Corporate Customer Service Department
      • Ms. Joana Marin, Customer Service Manager
      • Mr. Jason Hart, CEO
      Contact Information

      Customer Contact

      • Ms. Joana Marin, Customer Service Manager

      Customer Complaints

      181 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/14/2024

      Complaint Type:
      Facilities Issues
      Status:
      Resolved
      Most of the time when I visit our Aldi store on ***************** in ********** the carts won't separate after I put the quarter in the slot then I can't get my quarter back either. I've tried pushing on the quarter and pulling on the latch at the same time. I'm 73 and have to lift our 40 lb. granddaughter into the cart then lift her back out if the cart won't unlock. At times I had to do this 3 times before one would come loose. A good while back I wrote to Aldi about the problem but as far as I know didn't get a reply. It's very annoying to try to get these cars to unlatch. Today it was even more annoying when I told a clerk that I had lost a quarter in one of the carts. He said that he couldn't just give me another quarter. It's best to reach me by email.
      Read More

      Customer Reviews

      34 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dakota P

      1 star

      07/12/2024

      This is just my experience with Aldi pickup.DO NOT utilize the pickup option unless you are prepared for the overall charge to come out of your account TWICE- and stay that way for days. They don't tell you beforehand that the "holding amount" can take up to a week to not show on your account. I have never had this issue using ******* pickup. Their holding charge has never come out at the same time as the end amount. So, clearly, it is possible to not charge people this way. Aldi's pickup system is a horrible way to do business, and their customer service is no help. It's ironic that part of their marketing scheme is saying how they have the lowest prices. So, they're "saving" you money. But when it comes to payment issues- well, those overdraft fees are just my problem. Have the day you deserve, Aldi.

      Local BBB

      BBB of Chicago & Northern Illinois

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