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Business Profile

Collection Attorneys

Richard T. Avis Attorney & Associates, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collection Attorneys.

Complaints

Customer Complaints Summary

  • 40 total complaints in the last 3 years.
  • 18 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/20/2023

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They are attempting to collect a debt for T-Force Freight that we have never shipped through, don't have an account with, for a shipment never received. According to the paperwork received from the freight company, this shipment was also paid upon receipt by a Money Order when it was released to the customer in **************. Which is 1 1/2 hours away from our town!

    Business Response

    Date: 11/21/2023

    The customer does not need an account to be obligated to pay T-Force through a bill of lading, it appears custom furniture was shipped, and the balance is due for the shipment. The file was ultimately closed our office however that does not necessarily mean the debt is not owed.   

    Customer Answer

    Date: 11/22/2023

     
    Complaint: 19961229

    I am rejecting this response because: I never shipped through T-Force Freight. I never received items from T-Force Freight. This is NOT my debt! I reside in *******, ** which is 1-1/2 hours from where this item was received in ********** **. Whomever picked this ** in ************** is responsible  for this debt. AND!!! According to the paperwork you provided me WAS in fact paid Via. a Money Order upon receipt!!! Why I have to do this detective work for this company is BEYOND ME!!!

    Sincerely,

    *********************

    Business Response

    Date: 11/27/2023

    Again the file has been closed in our office, and we would direct the customer back to TForce at this time. 

  • Initial Complaint

    Date:03/17/2023

    Type:Billing Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    RTA attempted to contact through my domestic partner claiming I owe money to ***************** even though i dont and i told that company not to contact me again purusant to the fair collections act yet they ignore the law and continue to harass me on a debt they claim from 2021 that i do not owe and is also barred under the statute of limitations.

    Business Response

    Date: 11/21/2023

    While we are unable to locate the file in our system with the information provided (if there is a corporation involved that would help us to locate the file) We can advise that the debt was and still is not time barred under the statue of limitations. Based on the address provided to the BBB the customer resides in **********, the Statute of Limitations for contract debt in ********** is 4 years. 2021 - 2023 is less than 4 years. We are happy to investigate the claim further but we would need more information to locate the file in question in our system. 

    Customer Answer

    Date: 11/22/2023

     
    Complaint: 19616529

    I am rejecting this response because the business has harassing me collection letters on a disputed matter 

    when they were asked to cease and desist all contact 

    Sincerely,

    *************************

    Business Response

    Date: 11/27/2023

    Again we have been unable to locate this file in our system based on the information provided. If we are provided with a way to identify the file we will immediately mark the file as a cease and desist via phone, email and letters however at the moment there is not enough for the file and customer to be identified. We again ask for any other identifying information, corporate name or file number form the letters sent would be extremely helpful

    Customer Answer

    Date: 11/28/2023

     
    Complaint: 19616529

    I am rejecting this response because company fails to find the file and delete it 

    Sincerely,

    *************************

  • Initial Complaint

    Date:12/28/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This Low firm called claiming to be Is lawyer on 12/28 2022 Harassing me and asking me for money . And when I told him you are defending a bad company he didn't want to listen to me . Then he try to get The whole balance which is a $1000 and when he feels he don't not going to get the money he Reduce it to 600 I told his I only can pay $500 he did even Wanted to talk to me like iam not a human ' And the truth is his company canceled my insurance on my tow truck causing me a hardship for me and my family I've been harassed and I've been crying all night don't know what to do

    Business Response

    Date: 11/21/2023

    When we contacted the customer, he gave us numerous reasons as to his default. At this time, we attempted to negotiate a reduction for him to resolve the balance, however as he indicated the reduction from ******* to $600 was not enough, he demanded a reduction to $500.00 we advised that is not an amount that would be acceptable. Upon our next contact the customer became vulgar and abusive to our staff because we would not accept the offer he made. We advised the balance was due and ended the call. Our client ultimately closed the file with our office however that does not necessarily mean the debt is not owed. 

  • Initial Complaint

    Date:12/20/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    It has come to my attention that this ************ is Using My Name to Steal Thousands of Dollars from Naive victims. I have no involvement or participation whatsoever and wish nothing but penalties and maximum Jail Sentences. Identity Theft is a crime.

    Business Response

    Date: 11/21/2023

    We are unaware of who this complaint may have originated with. We believe this to be a fraudulent complaint. We also have no way to investigate as all of the contact information provided comes back to our own company. 

  • Initial Complaint

    Date:11/16/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *******************************, Administrator, Richard T ***** ******************************************** LLC is very disrespectful and unprofessional, and of fraudulent claims. Before harassing me, this company didn't verify the debt they are trying to collect. They did not have nor could send a debt verification letter after we told them several times that we don't owe anything, but they keep sending harassment collection emails to my business. Then ***** sent threats that they will instruct Grainger to freeze (stop) all business for a said unpaid $57.52 invoice of May 2021 after we replied that first off, we need a source document with our signature of the purchase. *****************, Junior emailed that they have no proof, no source document, and we must pay. We emailed our dispute of said debt and demanded proof particularly when ******** has our business **************** card on file and its odd that we owe being that during calendar year 2021 and as of this year-to-date November 2022 that we never received a phone call, email nor a letter from ******** over said debt.We emailed a dispute along with complaint to ******** and demanded that they have their "Collections" Associates issue to us an apology at which they have not. *******************************, Administrator, Richard T ***** ******************************************** LLC shoot from the hip with harassment threats etc. like most ******************** using threat tactics email to intimidate companies and/or people into paying. Their A*******

    Business Response

    Date: 12/18/2023

    The dispute the customer had was over a signed delivery notice, our client stopped requiring a signature during the height of the Covid Pandemic for obvious reasons. The customer appears to have agreed that they did owe this as we received a payment for the balance on 11-16-22 which is the same date the complaint was filed with the BBB. 

  • Initial Complaint

    Date:11/07/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Richard T **** &Associates On 10/14/2022 at 12:20pm, ******************* called me from this group to collect money for Cat5/Kustom, a company I hired to repair my house following tree damage that happened August 2020. See my Cat5 plaints filed with BBB. This ******************* was a thug trying to threaten and intimidate me into paying Cat5 an additional $106,570.92 ! On top of the $56,000 I had already paid them. He asked when I was going to pay what I owe. I said I'm not. He asked why and I started to tell him how Cat5 delayed construction for over a year, then took the roof off the house, didn't tarp correctly and flooded my house to the point it was gutted. He stopped me and asked what I did with the money. I told him it's been over two years since Cat5 started this, they've been fired, and that I've been unable to live in my home. I told him as I had told Cat5's **** ****** that I was paying someone else to reconstruct it and that once I had a home to live in I would do an aduit of the money I had paid Cat5 and the work they are claiming they did. I would then address their concerns. He starting screaming WHAT DID YOU DO WITH THE MONEY WHAT DID YOU DO WITH THE MONEY WHAT DID YOU DO WITH THE MONEY THAT'S INSURANCE FRAUD WHAT DID YOU DO WITH THE MONEY THAT'S INSURANCE FRAUD....over and over again. I think I swore and hung up on him. A couple of days later. I filled out the demand letter they had sent and stated I was disputing the debt and the reasons why. I took a picture of my response and sent it to them in a text. Several hours later I received another call from *************, still yelling and demanding payment. Asking if I have pictures and documents to back up my claims. I said of course i do, hundreds of them. The last thing he said was I'll see you in court. I said I look forward to it. Both Cat5 and this Richard T **** group like to act like thugs trying to intimidate people into submission by screaming threats at them. What they both do is illegal and immoral.

    Business Response

    Date: 11/21/2023

    The insurance company paid the customer directly when we contacted her to discuss the lack of payment to our client. She did advise state that the house wasnt finished, and the house was uninhabitable we asked what happened to the insurance payout, the customer then hung on us. Upon the next contact the customer became vulgar and threatening with our staff. Our staff advised management of customers demeanor at that time.  Our client ultimately closed the file with our office however that does not necessarily mean the debt is not owed. 

  • Initial Complaint

    Date:09/01/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is harassing me, calling without identifying the self, and treating me. I have been received calls before 8am even that I told them to stop calling since long time ago. This company havent verified the debt they are trying to collect, havent sent a debt verification letter and I have told them several times that I dont own anything but they keep calling to my number without my permission.

    Business Response

    Date: 11/21/2023

    On the day of this complaint 09/1/2022 we contacted ***** he claimed he never had this account; we requested an email address to send the documentation and validation that the customer claims we refused to provide. ***** refused to provide any email address then requested we cease calling; at that time, we marked all phone numbers associated with the customer as DO NOT CALL and closed the file in our system. 

    Customer Answer

    Date: 11/21/2023

     
    Complaint: 17810737

    I am rejecting this response because: due to the harassment background of this company I am not going to provide an email address to get harassed by email as well. They should have an email on file if they claim that the account is valid but I am sure is not valid thats why they were trying to obtain contact info for me. 

    Sincerely,

    *******************************

    Business Response

    Date: 11/27/2023

    Again the file is closed in our office, however we believe the initial complaint to be invalid as the customer refused to provide a mechanism to send the requested documents, and gave us a phone cease making it impossible to have a conversation with him or to provide the information he requested. 

    Customer Answer

    Date: 11/27/2023

     
    Complaint: 17810737

    I am rejecting this response because: I keep my initial allegations. 

    Sincerely,

    *******************************

  • Initial Complaint

    Date:08/28/2022

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Received a collection notice from this attorneys office. Coastal Construction Remodeling via ADT claims we owe $3392.06. We have never heard of this company or hired them to do any work on our behalf. All fraudulent claims.

    Business Response

    Date: 11/21/2023

    Our client is ADT LLC one of the largest security firms. We made numerous attempts to contact the customer to discuss the obligation via phone, email, and ** Post.. however, the customer never responded to us directly to inquire about the debt or discuss any disputes.  This file has been closed with our office by our client however that does not necessarily mean the debt is not owed.  

  • Initial Complaint

    Date:08/27/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a call from a very aggressive lawyer who was harassing me and telling me that he was going to *** me unless i pay $1236, from a $4000 debt. I asked why I was being charged that money and he say you have your contracts. he was very disrespectful and unprofessional.

    Business Response

    Date: 11/21/2023

    We spoke with the customer on 8-27-2022 our notes indicate that the customer advised she would return our clients merchandise when she can as she was sick on bed rest. We indicated that the fees will continue to accrue the customer indicated that she had no funds available to resolve. Our Staff always acts in a professional manner if there was an issue any customer can contact *************** to address directly with us at that time. This file has been closed with our office by our client however that does not necessarily mean the debt is not owed. 

    Customer Answer

    Date: 11/21/2023

     
    Complaint: 17784970

    I am rejecting this response because: As I explained in my complain, I had business with FP Mailing solutions. I tried to contact them for over 6 months because I was not able to connect the meter, they were charging me over all those months. I spoke with *****, the representative of FP, he told me to send the meter back, I was emailing him afterwards and never got a reply from him, even though I was sending him the proof of delivery, and I was getting the letters from the lawyer who was very rude and disrespectfully, raising his voice and threatening me that I have to pay or else. I have not receive phone calls from them, but I still has not receive a letter from the company close my case and acknowledging that they received the equipment. 

    Im attaching the emails with ***** , the sales rep from FP
    Sincerely,

    *********************

    Business Response

    Date: 11/27/2023

    As we no longer represent this claim, the customer would need to contact FP Mailing directly for any further action. 

    Customer Answer

    Date: 11/27/2023

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *********************

Richard T. Avis Attorney & Associates, LLC is NOT a BBB Accredited Business.

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