Complaints
Customer Complaints Summary
- 640 total complaints in the last 3 years.
- 413 complaints closed in the last 12 months.
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Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:04/11/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with "CHARTER COMMUNICATIONS" they did not provide me with the original contract as requested.
Business Response
Date: 04/25/2025
April 25, 2025
***** ********
************************** **
*****, *******; 33612
H&H File Number: 044668889
Dear ***** ********:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.Initial Complaint
Date:04/11/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I honestly dont get why *************************************************** is reporting this debt under my name because I dont owe them anything. I never signed anything with them, and when I asked for a copy of the original application, they didnt even bother to provide it. Its frustrating because this is hurting my credit for no reason, and its just not fair. How can they just put something on my report without any proof?Account No: 4271 Amount Disputed: $189 I honestly dont get why *************************************************** is reporting this debt under my name because I dont owe them anything. I never signed anything with them, and when I asked for a copy of the original application, they didnt even bother to provide it. Its frustrating because this is hurting my credit for no reason, and its just not fair. How can they just put something on my report without any proof?Account No: 4167 Amount Disputed: $1471Business Response
Date: 04/25/2025
April 24, 2025
***** ******
************
**********, *******; 23701
H&H File Number: ********* and 042713572
Dear ***** ******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris, ***** a professional debt collection agency.Initial Complaint
Date:04/10/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with Harris and Harris. I do not have a contract with Harris and Harris. They did not provide me with the original contract as I requested.Business Response
Date: 04/24/2025
April 24, 2025
****** *******
MI 48307
H&H File Number: Not enough information given to locate an account.
Dear ****** *******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.Initial Complaint
Date:04/10/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I honestly dont get why *************************************************** is reporting this debt under my name because I dont owe them anything. I never signed anything with them, and when I asked for a copy of the original application, they didnt even bother to provide it. Its frustrating because this is hurting my credit for no reason, and its just not fair. How can they just put something on my report without any proof?Account No: 4300 Amount Disputed: $75Business Response
Date: 04/24/2025
April 24, 2025
****** *****
***************
*******, *******; 77060
H&H File Number: 043009965
Dear ****** *****:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris, ***** a professional debt collection agency.Initial Complaint
Date:04/10/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I requested for a personal credit in my name last few weeks ago and I got denied. When I received a copy of my credit report, I saw things on there that were inaccurate. Inquiries that are not mine were on my report as well as accounts that I never opened and addresses I never resided. I also found this account that I believe not mine:Acct name: ********************** (Original Creditor: 11 *** COMMUNICATIONS)acct no. 4196****date opened 08/22/2024 balance $352.00 I am not liable for this debt and I do not have a contract with:Company: *********************************************** Address: P.O. ************************* Tel No: ************** Police Report and FTC Affidavit are attached with this complaint together with dispute letter sent to the bureaus and the authorization for release of information. I also filed complaints thru CFPB. Please delete this account from my credit report at once. Any questions or concerns I can be reached at ********************************************************************************* and email at [email protected] need a response from the company.Business Response
Date: 04/23/2025
April 23, 2025
****** *********
*****************
**********, *******; 30022
H&H File Number: 041961027
Dear ****** *********:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.Initial Complaint
Date:04/10/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with ******* CABLE ,I do not have a contract with *************************************************** ,They did not provide me with the original contract as i requestedBusiness Response
Date: 04/23/2025
April 23, 2025
**** *******
*************************** ***. A
***********, *******; 28625
H&H File Number: 044451652
Dear **** *******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris, ***** a professional debt collection agency.Initial Complaint
Date:04/09/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I honestly dont get why *********************************************** is reporting this debt under my name because I dont owe them anything. I never signed anything with them, and when I asked for a copy of the original application, they didnt even bother to provide it. Its frustrating because this is hurting my credit for no reason, and its just not fair. How can they just put something on my report without any proof?Account No: ******** Amount Disputed: $504Business Response
Date: 04/23/2025
April 23, 2025
****** ******
********************
**************, *******; 35010
H&H File Number: 041629360
Dear ****** ******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris, ***** a professional debt collection agency.Initial Complaint
Date:04/09/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I honestly dont get why *************************************************** is reporting this debt under my name because I dont owe them anything. I never signed anything with them, and when I asked for a copy of the original application, they didnt even bother to provide it. Its frustrating because this is hurting my credit for no reason, and its just not fair. How can they just put something on my report without any proof?Account No: 4130 Amount Disputed: $461Business Response
Date: 04/23/2025
April 23, 2025
Trajaca *******
*************************
********************, *******; 70706
H&H File Number: 041309097
Dear Trajaca *******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris, ***** a professional debt collection agency.Initial Complaint
Date:04/09/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I honestly dont get why *************************************************** is reporting this debt under my name because I dont owe them anything. I never signed anything with them, and when I asked for a copy of the original application, they didnt even bother to provide it. Its frustrating because this is hurting my credit for no reason, and its just not fair. How can they just put something on my report without any proof?Account No: 4076 Amount Disputed: $382Business Response
Date: 04/23/2025
April 23, 2025
Jala Solite
******************
Plaquemine, LA 70764
H&H File Number: 040760072
Dear **** ******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris, ***** a professional debt collection agency.Initial Complaint
Date:04/08/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I honestly dont get why *************************************************** is reporting this debt under my name because I dont owe them anything. I never signed anything with them, and when I asked for a copy of the original application, they didnt even bother to provide it. Its frustrating because this is hurting my credit for no reason, and its just not fair. How can they just put something on my report without any proof?Account No: 4376 Amount Disputed: $255Business Response
Date: 04/23/2025
April 23, 2025
****** *******
*******************************************
*********, *******; 89012
H&H File Number: 043767857
Dear ****** *******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris, ***** a professional debt collection agency.
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