Complaints
Customer Complaints Summary
- 642 total complaints in the last 3 years.
- 415 complaints closed in the last 12 months.
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Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:04/08/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On March 31, 2025, this company, ************************************************ reported a collection account to my credit report to all three credit bureaus: Experian, Equifax, and **********. When I contacted the number provided on my credit report for this agency, at ************, I inquired about the negligent reporting and ensured I had no previous debt with the alleged original creditor. When I asked for documentation or information on the account holder, my name and date of birth were given, but the last four of the social security number they provided did not belong to me, which indicated this account was reported to my credit report erroneously and this company failed to confirm this information and accuracy before making such a negative reporting to my credit reputation, and is a definite result of violating my rights pursuant to the **** 15 USC 1681b. Attached to this complaint will be a copy of social security card and ID to ensure I have no debts to this *********************************************** creditor and demand IMMEDIATE removal of this reporting from all three credit bureaus no later than 24 hours from receiving this complaint, or I will be forced to pursue legal litigation and will demand monetary remedies for the hardship this reporting has caused me.
Business Response
Date: 04/23/2025
April 23, 2025
******** ******
********************
AZ 85048
H&H File Number: 044805359
Dear ******** ******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.Customer Answer
Date: 04/24/2025
Complaint: 23177148
I am rejecting this response because the information provided does not validate this account as belonging to me. There was no original contracts with my consumer information other than a name and address provided. I have not had any services with Harris and Harris and do not *** any debts to this collection agency as I have never entered a contract with Harris and Harris pursuant to the **** laws, USC 1681b. Cease and desist communication as well as collection attempts or I will be forced to enter litigation against this company.
Sincerely,
******** ******Business Response
Date: 05/01/2025
May 1, 2025
******** ******
********************
AZ 85048
H&H File Number: 044805359
Dear ******** ******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.Initial Complaint
Date:04/08/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with ******* Cable. I do not have a contract with the collection agency **************************************************** they did not provide me with the original contract as requested.Business Response
Date: 04/21/2025
April 21, 2025
******* ****
*******************************************************
*******, *******; 77067
H&H File Number: 044621697
Dear ******* ****:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris, ***** a professional debt collection agency.Initial Complaint
Date:04/07/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with **********. I do not have a contract with **************************************************** They did not provide me with the original contract as I requested.Business Response
Date: 04/18/2025
April 18, 2025
******* ******
**************************************
*************, *******; 30046
H&H File Number: 043350862
Dear ******* ******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris, ***** a professional debt collection agency.Initial Complaint
Date:04/07/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with Harris& Harris . ***. i do not have a contract with this collection agency trying to collect and reporting to credit bureau agencies ! I did not sign any paperwork with **************************************************** they did not provide me with an original contract as requested .Business Response
Date: 04/21/2025
April 21, 2025
***** ******
************************
***********, *******; 32303
H&H File Number: 044339451
Dear ***** ******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.Initial Complaint
Date:04/07/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable and should not be held liable in any form for this debt with ******************** n.a, I do not have a contract with **************************************************** They did not provide me with the original contract as i have requested from them.Business Response
Date: 04/18/2025
April 18, 2025
******** Grant
FL 33020
H&H File Number: 043589888
Dear ***************************************** is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.Initial Complaint
Date:04/07/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I recently discovered a collection account on my credit report from Harris & Harris, Ltd. However, I havent received any mail correspondence from **************************************************** regarding this issue. Ive been contacted at work multiple times and have instructed them to remove my work number from their records. Despite this, **************************************************** is claiming that I owe $525.64, which I have no knowledge of.I have no accounts with **************************************************** and do not owe them any debts. Therefore, I request that they delete the information from all three major credit reports and consumer reports. Additionally, I want **************************************************** to cease all collection efforts, close the associated accounts, and notify all three credit reporting agencies and consumer reports to remove this account from my credit and consumer reports. Furthermore, I want to ensure that **************************************************** never reinserts this account onto any of my credit or consumer reports in the future. Lastly, I want to prevent the account from being sold or transferred to another company or agency for further collection attempts.Business Response
Date: 04/21/2025
******* *****
*****************
******, *******; 30265
H&H File Number: 045640355
Dear ******* *****:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.Customer Answer
Date: 04/27/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* *****Initial Complaint
Date:04/07/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with ************************************************ I do not have a contract with ************************************************ they did not provide me with the original contract as requested.Business Response
Date: 04/21/2025
April 21, 2025
Tonyae Shell
*****************
*********, *******; 53224
H&H File Number: 042967870
Dear *************************************** is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris, ***** a professional debt collection agency.Initial Complaint
Date:04/07/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Subject: Dispute of Inaccurate Credit Reporting by *************************************************** Account ******** Complaint:I am filing this complaint regarding an entry reported by *************************************************** on behalf of *** Communications, listed under account number ******** on my Experian credit report. This account was opened on November 7, 2024, and is reported as a collection account with a balance of $106 that is past due as of March 2025.I, ****** ********, am requesting full verification of this debt. I have not received a formal notice or proper validation of the account under the Fair Debt Collection Practices Act (FDCPA). I was not provided with adequate proof that this debt is valid, that it is owed by me, or that *************************************************** had the authority to report it to the credit bureaus.This account is negatively impacting my credit and may have been reported prematurely or without due process.Desired Resolution:I respectfully request that *************************************************** verify this debt by providing proper documentation from *** Communications showing the origin of the balance, account ownership, and contractual agreement. If this cannot be provided, I request that the account be removed from my credit reports with Experian, Equifax, and ***********Please send written confirmation of the results of the investigation and any actions taken to resolve the matter. I appreciate the BBBs assistance in facilitating this dispute and ensuring proper credit reporting practices.Sincerely,****** ******** ************* ***************************Business Response
Date: 04/18/2025
April 18, 2025
****** ********
***************************
*************, *******; 73135
H&H File Number: 043137206
Dear ****** ********:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris, ***** a professional debt collection agency.Customer Answer
Date: 04/21/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Thank you for your response regarding the above-referenced account (H&H File Number: 043137206).
I am willing to pay the full balance owed in exchange for a written agreement that upon receipt of payment, Harris & Harris, **** will permanently delete all information related to this account from all credit reporting agencies (Experian, Equifax, and **********) and ensure it will never be reported again in the future.
Please confirm in writing that you agree to these terms prior to any payment being made. Once I receive written confirmation, I will promptly submit payment as agreed.
Thank you for your time and cooperation.
Sincerely,
****** ********
******************************************************************
**************
****************************
Sincerely,
****** ********Initial Complaint
Date:04/06/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I honestly dont get why *************************************************** is reporting this debt under my name because I dont owe them anything. I never signed anything with them, and when I asked for a copy of the original application, they didnt even bother to provide it. Its frustrating because this is hurting my credit for no reason, and its just not fair. How can they just put something on my report without any proof?Account No: 4405 Amount Disputed: $686Business Response
Date: 04/18/2025
April 18, 2025
****** *******
58430 ******* St.
Plaquemine, *******; 70764
H&H File Number: 044059968
Dear ****** *******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.Initial Complaint
Date:04/05/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I'm not liable for this debt with ******* Cable. I do not have a contract with **************************************************** they did not provide me with the original contract as requested.Business Response
Date: 04/17/2025
April 17, 2025
******** ******
****************************************************; 17552
H&H File Number: 043823001
Dear ******** ******:
Our office is in receipt of your Better Business Bureau complaint regarding the above-referenced account. We have attached a detailed response, directed to you, to protect your privacy.
Sincerely,
Harris & Harris******, a professional debt collection agency.
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