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Business Profile

Credit Reporting Agencies

TransUnion LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Reporting Agencies.

Important information

  • Customer Complaint:
    Effective March 1st, 2009, the BBB of Chicago and Northern Illinois will be handling and processing complaints for TransUnion, LLC. Any claims prior to that date that have been handled by the BBB of Metro Washington D.C. and Eastern Pennsylvania will be processed at that BBB. All future complaints will be transferred to the BBB of Chicago for processing.


Complaints

This profile includes complaints for TransUnion LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

TransUnion LLC has 18 locations, listed below.

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    Customer Complaints Summary

    • 18,684 total complaints in the last 3 years.
    • 5,519 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/28/2025

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      i do not recognize the inquiries on my Transunion credit report please remove Republic Banknetcredit ************* ******************** 05/09/2024 ***** ********************************************* Independent BK-Indirect TD ************************ VIA Dealer 02/02/2024, 07/10/2023 ********************** ***** Auto Finance Santander Consumer *** *********** Auto Finance 12/10/2023 Consumer Portfolio Servi Transunion Consumer INTE Transunion Interactive/Credit Sesame Transunion Consumer INTE *********** 09/10/2024 Factortrust Incdirect FI ****************************** Consumerinfo via Consumer ******** SYNCBPAYPAL ************* Tabsunbit 02/21/2025, 04/17/2024 ******* ******* via Transunion Interactive 02/15/2025 Discoverplcyr Tab Banknetcredit 01/17/2025 Eloanwarehouse FTELOANWAREHOUSE Republic Banknetcredit P113020163E353384274 viaConsumerinfo 01/09/2025, 11/23/2024 Flex 08/20/2024, 06/20/2024, 04/24/2024, 02/20/2024, 11/27/2023,08/28/2023 ****** via Syncbpaypal 08/16/2024 ******* ******* via Karma Transunion Interact 06/16/2024 ******* ******* via Transunion Interactive IN 06/16/2024 *********** 05/09/2024 *********** 05/09/2024 P113020163E306101479 via Consumerinfo 03/14/2024,03/11,2024, 03/08/2024, 02/10/2024 National General INS 03/09/2024, 02/05/2024, 12/14/2023, 09/18/2023, 08/02/2023 National General INS 02/05/2024, 12/14/2023, 08/02/2023 Advanced Recovery System Ally Financial *********** Auto Finance 12/10/2023 Liberty Mutual 11/23/2023, 11/23/2023, 11/23/2023 **************************************** ********** **************** DBA Uown Leasing Pay Tomorrow Flex 07/05/2023 ******* ******* via **********

      Customer Answer

      Date: 04/30/2025

      Yes, I authorize this complaint about the inquiries on my Transunion credit report that i did not authorized i have upload some documentations and in the complaint detail section as well

      Business Response

      Date: 05/02/2025

      Attached

      Customer Answer

      Date: 05/03/2025

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ******* *******

    • Initial Complaint

      Date:04/28/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ******************************************* 04/21/2025 TransUnion Attn: Fraud **** P.O. Box 2000 ******** ** ***** FCRA 605B Demand for Deletion of Fraudulent Accounts ************************ dispute these fraudulent accounts and inquiries: ******************* (5 accounts), Servicing Solutions, ***********, and inquiries from SYNCB, COAF, ***********, ************ TD AUTO FIN, CPS, WELLBY FIN, JPMCB CARD, BK OF AMER, US BANK, COVIUS MORTG. Details in attached PDF. Under FCRA 605B, block them within 4 days and notify furnishers.Under FCRA 611, if verifying, I demand:1. Detailed verificationnot just verified.2. Wet-ink contract proving I opened these.3. Independent verificationno conflicted sources (e.g., TLOxp, LexisNexis).Per FCRA 1681i(a)(1)(A), suppress immediately until verified. Precedents: ******* v. MBNA (2004), ******* v. TransUnion (1997). Attached: ID, bank statement, FTC Identity Theft Affidavit.Under 1681q, false reporting is a crime. If you fail to comply, within 4 days Ill:1. File with ***, *********2. Sue under **** 616 for $7,000 damages, fees.3. Seek injunctive relief.Send results and updated report within 4 days, or Ill *** in small claims court.Sincerely,**** ********

      Customer Answer

      Date: 04/29/2025

      **** ********

      *****************

      *****************

      *************************

      04/21/2025


      Transunion

      Attn: **************** P.O. Box 2000

      *******, ** 19016


      **** 605B, 611, and 1681i Demand for Deletion, Verification Proof, and Immediate Suppression of Disputed Accounts and Inquiries


      Transunion,

      This is a formal dispute and demand for the immediate blocking and removal of fraudulent accounts and inquiries appearing on my credit report. Pursuant to **** 605B, TransUnion is legally required to block these accounts and inquiries within four business days, and any verification attempt must comply with strict legal standards.


      Disputed Accounts and Inquiries:


      - Creditor Name: *******************

      - Account Number: ************

      - Date Opened: December 1, 2023

      - Amount: $53,286


      - Creditor Name: Servicing Solutions

      - Account Number: *******

      - Date Opened: July 25, 2022

      - Amount: $16,003


      - Creditor Name: ******** Chase ***************** class="p1" style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 11px; line-height: normal; font-family: "Helvetica Neue"; color: rgb(0, 0, 0);">- Account Number: ************

      - Date Opened: September 12, 2019

      - Amount: $18,413


      - Creditor Name: ******** Chase ***************** class="p1" style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 11px; line-height: normal; font-family: "Helvetica Neue"; color: rgb(0, 0, 0);">- Account Number: ************

      - Date Opened: May 8, 2019

      - Amount: $10,812


      - Creditor Name: ******** Chase ***************** class="p1" style="margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; font-size-adjust: none; font-kerning: auto; font-optical-sizing: auto; font-feature-settings: normal; font-variation-settings: normal; font-variant-position: normal; font-variant-emoji: normal; font-stretch: normal; font-size: 11px; line-height: normal; font-family: "Helvetica Neue"; color: rgb(0, 0, 0);">- Account Number: ************

      - Date Opened: December 21, 2023

      - Amount: $10,809


      - Creditor Name: Capital One

      - Account Number: ************

      - Date Opened: August 15, 2015

      - Amount: $5,144


      - Creditor Name: ******** Chase **** (JPMCB Card)

      - Account Number: ************

      - Date Opened: September 12, 2019

      - Amount: $23,728


      - Inquirer Name: SYNCB

      - Date: February 6, 2025


      - Inquirer Name: COAF

      - Date: January 16, 2025


      - Inquirer Name: TEXAN DODGE

      - Date: January 16, 2025


      - Inquirer Name: CAPITAL ONE

      - Date: October 9, 2024


      - Inquirer Name: TD AUTO FIN

      - Date: October 8, 2024


      - Inquirer Name: CPS

      - Date: October 8, 2024


      - Inquirer Name: COAF

      - Date: October 8, 2024


      - Inquirer Name: WELLBY FIN

      - Date: October 8, 2024


      - Inquirer Name: TEXAN DODGE

      - Date: October 3, 2024


      - Inquirer Name: JPMCB CARD

      - Date: July 23, 2024


      - Inquirer Name: BK OF AMER

      - Date: July 19, 2024


      - Inquirer Name: US BANK

      - Date: April 23, 2024


      - Inquirer Name: COVIUS MORTG

      - Date: October 22, 2023


      **** 605B - Mandatory Fraudulent Accounts and Inquiries Block

      Under 15 U.S.C. 1681c-2 (**** 605B), once I have provided notification that these accounts and inquiries are fraudulent, TransUnion is legally required to block them within four business days and inform the furnisher that the accounts and inquiries have been flagged as fraudulent.


      Failure to comply makes TransUnion liable for damages under **** 616 & 617.


      Legal Precedents Holding TransUnion Accountable

      - ******* v. MBNA America ****, NA, 357 F.3d 426 (4th Cir. 2004) - Credit bureaus must conduct reasonable investigations of disputed accounts and inquiries.

      - ******* v. TransUnion, 115 F.3d 220 (3rd Cir. 1997) - Credit bureaus CANNOT rely solely on the furnishers word and must independently verify the data.

      - ****** v. ******************** 29 F.3d 280 (7th Cir. 1994) - Failing to properly investigate disputed accounts and inquiries creates legal liability.


      Additionally, under the Fair and Accurate Credit Transactions Act (FACTA), 15 U.S.C. 1681s-2(a)(6) and 1681c-2(a), TransUnion is required to take immediate action when a consumer identifies fraudulent activity. Failure to conduct a proper investigation will be deemed a reckless disregard for my consumer rights, and I reserve the right to escalate this matter to federal authorities.


      I have provided sufficient documentation proving that I did not authorize or open these accounts and inquiries, including:

      1. A copy of my government-issued ID (drivers license).

      2. A bank statement confirming my identity and address.

      3. A FTC Identity Theft Affidavit.


      Since these accounts and inquiries are fraudulent, they must be removed immediately under the law.


      **** 611: Demand for Method of Verification & Prohibition of Conflict-of-************* Sources

      If TransUnion attempts to verify these accounts and inquiries instead of blocking them, I am invoking my rights under **** 611 (15 U.S.C. 1681i) and demand the following non-negotiable documentation:

      1. A detailed, written explanation of TransUnions verification procedure - "verified" is not an acceptable response.

      2. The name, contact details, and title of the person(s) responsible for verifying these accounts and inquiries.

      3. A certified copy of the original WET-INK SIGNED CONTRACT proving I opened these accounts and inquiries. A digital or electronic signature is insufficient unless TransUnion provides IP address, geolocation, and device fingerprint data.

      4. Copies of all internal notes, system records, and communications related to these accounts and inquiries, including any exchanges between TransUnion and the furnisher.

      5. A sworn affidavit signed by a representative of TransUnion, stating that the accounts and inquiries are accurate and that the verification process meets the ***** legal standard.

      6. Proof that an independent third-party source verified these accounts and inquiriesNOT any subsidiary or affiliated data furnisher owned by TransUnion.

      7. If the furnisher of this information claims they have a signed fraud affidavit or any other supporting documentation confirming I opened these accounts and inquiries, I demand a copy of such documentation. Failure to provide this will be treated as an admission that no such document exists, making further reporting of these accounts and inquiries a willful violation of **** 1681s-2.


      Prohibition of *************** Furnishers

      I hereby demand that TransUnion DOES NOT use any of the following credit bureau-owned or affiliated data furnishers to verify these accounts and inquiries:

      - Equifax: The Work Number, Equifax Luminate, Equifax DataX

      - Experian: ***************** Experian RentBureau, Experian Decision Analytics

      - TransUnion: TLOxp, FactorTrust, TransUnion Rental Screening Solutions

      - LexisNexis Risk Solutions (a third-party data aggregator with a documented history of inaccurate consumer reporting)


      Additional prohibited entities: Innovis, CoreLogic, *********************, MIB, National Consumer Telecom & Utilities Exchange (NCTUE), Advanced Resolution Services, SageStream, Early Warning Services, G2 Risk Solutions, LCI.


      Any attempt to verify these accounts and inquiries using these sources constitutes a clear conflict of interest and a willful violation of **** 616 & 617, as well as **** 611, which mandates an independent reinvestigation.


      **** 1681i(a)(1)(A) & **** 1681s-2(a)(3) - Immediate Temporary Suppression of Disputed Accounts and Inquiries

      Under **** 1681i(a)(1)(A) and **** 1681s-2(a)(3), I am demanding that these disputed accounts and inquiries be suppressed from my credit file until the reinvestigation is completed.

      1. Immediate Removal During Reinvestigation - All reporting of these disputed accounts and inquiries must be immediately removed from my credit file until the investigation is complete.

      2. Elimination of Negative Remarks - Any balance amounts, charge-offs, delinquencies, or other derogatory remarks associated with these accounts and inquiries must be removed immediately during the dispute process.

      3. Exclusion from Credit Scoring Models - These accounts and inquiries must not be factored into any credit scoring models or lending decisions until full verification is completed.


      Criminal Liability for Willful Noncompliance

      Under 15 U.S.C. 1681q, willfully furnishing false information on a consumer report is a federal crime punishable by fines and imprisonment.


      Legal Consequences for Noncompliance

      If TransUnion fails to:

      - Block these fraudulent accounts and inquiries within four business days ( 605B)

      - Provide the required verification details in writing ( 611)

      - Ensure compliance with maximum accuracy requirements ( 607(b))

      - Use only independent, third-party sources for verification

      - Temporarily remove these accounts and inquiries from my credit file until verification is completed ( 1681i & 1681s-2)

      ...I will take immediate action, including but not limited to:

      1. Filing a formal complaint with the *** and my state Attorney General to document TransUnions failure to comply with federal law.

      2. Pursuing legal action under **** 616 & 617, seeking statutory damages ($1,000 per violation), punitive damages, and full attorney fees.

      3. Initiating a lawsuit for injunctive relief requiring the immediate removal of these accounts and inquiries from my credit file.

      4. I demand written confirmation that TransUnion has submitted a ************** Form (***) update to remove these accounts and inquiries from my file. This confirmation must include a copy of the *** reflecting the deletion or suppression of these accounts and inquiries.


      Additionally, if this matter is not resolved promptly, I will exercise my private right of action under the **** and FACTA by filing a lawsuit in small claims court.


      Sincerely,

      **** ********

      Business Response

      Date: 05/02/2025

      Attached

      Customer Answer

      Date: 05/02/2025

       
      Complaint: 23259351

      I am rejecting this response because: This is a formal dispute and demand for the immediate blocking and removal of fraudulent accounts and inquiries appearing on my credit report. Pursuant to FCRA 605B, TransUnion is legally required to block these accounts and inquiries within four business days, and any verification attempt must comply with strict legal standards.

      Sincerely,

      **** ********

    • Initial Complaint

      Date:04/28/2025

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Please delete and remove unauthorized inquires US Bank, Citi Cards Cbna, and ******************** They are not my inquiries

      Business Response

      Date: 04/30/2025

      See doc attached

      Customer Answer

      Date: 04/30/2025

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      Nytoyta *****

    • Initial Complaint

      Date:04/28/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am writing to formally dispute an inaccurate account appearing on my credit report. The account, listed under "Genesis ****** *********** in the amount of $10,154, was last verified on 4/17/2025. I have no knowledge of this account and believe it is being reported in error.Under my rights pursuant to the Fair ****** Reporting Act (FCRA) 611 and 609(a), I respectfully request that you conduct a reasonable investigation into this disputed account. I am requesting all documentation used to verify this information, including any signed contract or agreement with ************************* bearing my ************ addition, the Fair Debt Collection Practices Act (FDCPA) requires debt collectors to verify alleged debts upon request. If Genesis ****** ********** cannot fully validate and verify this debt, they are required to request its removal from your records.Furthermore, under the Truth in Lending Act (TILA) and the Fair ****** Billing Act (FCBA), I have the right to accurate and transparent billing information. Without verified documentation and clear disclosure, this account cannot be considered legally collectible or reportable.Given the serious inaccuracies and lack of my knowledge regarding this account, I request that you immediately delete it from my credit report if it cannot be verified with appropriate documentation within the time period allowed by law.Please provide the results of your investigation in writing to the address listed above.Thank you for your prompt attention to this matter.Sincerely,******** ********** 04/22/1985 9094

      Business Response

      Date: 05/01/2025

      Please see attached

      Customer Answer

      Date: 05/02/2025

       
      Complaint: 23258910

      I am rejecting this response because:

      I am requesting the fraudulent negative information is removed from my report immediately. The inaccurate reporting information is negatively impacting my life and financial well being. I will only accept a removal of fraudulent information on my credit report. 

      Sincerely,

      ******** **********

    • Initial Complaint

      Date:04/28/2025

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I located 3 fraudulent/unauthorized credit hard inquiries on my TransUnion credit report. Please make sure these are permanently deleted... DCH **** 3/12/25, VW CREDIT 3/12/25, and JPMCB CARD 1/28/25.

      Business Response

      Date: 04/30/2025

      Please see attached.

      Customer Answer

      Date: 04/30/2025

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ****** *********

    • Initial Complaint

      Date:04/28/2025

      Type:Customer Service Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      please remove these hard inquires i do not Recognize these on my credit report

      Customer Answer

      Date: 04/29/2025

      Yes I authorized this complaint 

      Business Response

      Date: 05/01/2025

      Please see attached

      Customer Answer

      Date: 05/03/2025

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ***** *********

    • Initial Complaint

      Date:04/28/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In accordance with the Fair Credit Reporting act. The account below has violated my federally protected consumer rights to privacy and confidentiality under 15 *** ********* of America according to 15 *** 1681 5 they are suppose to do this (5) Treatment of inaccurate or unverifiable information (A)In generallf, after any reinvestigation under paragraph (1) of any information disputed by a consumer, an item of the information is found to be inaccurate or incomplete or cannot be verified, the consumer reporting agency shall(i)promptly delete that item of information from the file of the consumer, or modify that item of information, as appropriate, based on the results of the reinvestigation; and (ii)promptly notify the furnisher of that information that the information has been modified or deleted from the file of the consumer.and according to 15 USC 1681s-2 they are suppose to not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. 15 U.S.C. 1681B(A)(1) A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. Transunion has illegally reinserted this account that was already removed and is removed from Experian and Equifax which makes this reporting inaccurate

      Business Response

      Date: 04/30/2025

      Attached

      Customer Answer

      Date: 04/30/2025

       
      Complaint: 23257429

      I am rejecting this response because:

      Sincerely,

      ******* *****

    • Initial Complaint

      Date:04/27/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My identity was stolen and Fraudulent auto loan was opened in my name with navy federal and credit cards and personal loans. I have tried to dispute fraudulent information with the credit bureau but they refuse to remove accounts from my report. I checked my credit report and I see that my reports are in violation of ****

      Business Response

      Date: 04/29/2025

      Please see attached.

      Customer Answer

      Date: 04/30/2025

       
      Complaint: 23257061

      I am rejecting this response because: this fraudulent account needs to be removed immediately.

      Sincerely,

      ****** *****

    • Initial Complaint

      Date:04/27/2025

      Type:Billing Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      TransUnion LLC has reported a unfair credit account. This fraudulent account has resulted in denial for fair credit, housing, and employment.TransUnion has ignored my request for removal of this fraudulent account. *********** Collections)

      Business Response

      Date: 04/30/2025

      Please See Attached

      Customer Answer

      Date: 04/30/2025

       
      Complaint: 23256841

      I am rejecting this response because: this account is from a third party collection agency who has not reported truthful of accurate account information, nor have they (third party colle tion) fairrly reported this account; This third party collection associated this account to me for immediate unfair balance collection. 

      Sincerely,

      ***** ******

    • Initial Complaint

      Date:04/27/2025

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On April 18th, 2025 I mailed a dispute to Transunion that outlines unauthorized and fraudulent activity on my credit reports via certified mail. The dispute contents and the tracking number is attached to this complaint. Transunion received the dispute on April 22nd, 2025, but I fear it will not be processed properly. **** 605b states that any fraudulent information must be blocked within 5 business days. I hope you can assist me in getting these disputes properly investigated.

      Business Response

      Date: 04/30/2025

      PLEASE SEE ATTACHED

      Customer Answer

      Date: 05/02/2025

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      Chylvia *******

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