Business ProfileforHarley-Davidson Financial Services, Inc.

Well, what can I say? My experience dealing with this bank after having purchased a Harley-Davidson Iron 883 in May, 2022, I have had occasion to contact them and either let them know a payment is going to be late or ask to skip a payment due to job loss. It took a while, but the customer service finally got permission to issue the forbearance, reminding me that they don't normally do this and they would only do it once. Fine. Problem is, I can give them the heads up that my bank couldn't process the payment on a day that would keep it from being made late due to holidays or the due date falling on a weekend. The day after the due date, I start getting calls, two or three a day from their collections department wanting to know when I am going to make the payment. I find the collections operations to be very, very harassing. The latest incidence was just last week. I called them to let them know they would receive their payment between 6/18 and 6/21 as I had just settled a Workers' Comp case and the check was on hold for several days. When the hold was removed, I went online and setup the payment. I talked to a collection agent at HD Finance/Eaglemark Savings Bank the following day and explained they should be receiving the payment in a day or two. I received two collection calls the very next day after talking to them. I refuse to be harassed in this way. I would advise others wishing to own a Harley-Davidson Motorcycle to seek their own financing somewhere else. HD Finance/Eaglemark Savings Bank are nothing but a bunch of bullies akin to mafia enforcers. I gave them 1 star. If I could have given them a negative ten stars, I would have.