Business ProfileforHostway.com

I am writing to file a complaint against Hostway, a web hosting company, for deceptive billing practices and harassment tactics.*Background:For decades, I have been a loyal customer of **********************, utilizing their web hosting services. However, in recent years, I have experienced a concerning decline in their service quality while they simultaneously increased their annual fees.The provided email service was outdated and lacked proper security measures, leaving my inbox vulnerable to a constant influx of spam emails, including a significant amount of pornographic content. The sheer volume of spam messages severely hampered my ability to receive legitimate emails due to the limited mailbox size offered by Hostway.*Deceptive Fee Increase:There was an option on the Hostway website to increase the mailbox size, but it only offered a minimal increase and made no mention of any associated fees. Despite the lack of transparency, Hostway charged my credit card $25 the following month without my authorization.Dispute and Harassment:*Upon contacting Hostway to resolve this unauthorized charge, they refused to issue a refund. Consequently, I closed my account and disputed the charge with my credit card company. Fortunately, the dispute was ruled in my favor.However, Hostway has since resorted to harassing me through multiple emails, falsely claiming that I owe them $25 and threatening to report me to collections. These tactics are not only misleading but also constitute harassment.I have attached a copy of the most recent email from Hostway for your reference.Thank you for your time and attention to this matter.