Complaints

This profile includes complaints for CareerBuilder's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  CareerBuilder

  200 N La Salle St Chicago, IL 60601-1084

• 

  CareerBuilder

  2505 2nd Ave Ste 415 Seattle, WA 98121-1492

• 

  CareerBuilder

  10790 Parkridge Blvd Ste 200 Reston, VA 20191-4372

• 

  CareerBuilder

  689 Craig Rd Ste 32 Creve Coeur, MO 63141-7112

• 

  Career Builder LLC

  10990 Wilshire Blvd # 1125 Los Angeles, CA 90024-3929

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:10/02/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  They have added me to their contact list and I am unable to remove myself from future emails due to the fact that I have not created an account with them. I tried applying for a job they have listed only. It was my mistake because it immediately opened up into constant emails from fake accounts offering fake jobs used as housing emails. In addition, I started receiving fake calls for job offers from fake companies or people that did they were from companies that they were not. I want all of my information removed from their system and want no further contact.

  Business Response

  Date: 10/04/2022

  Hi *******,
  
  I am in receipt of your BBB complaint.
  
  I can confirm that there is no longer an account active on CareerBuilder under the email address *************** you provided. There was an account originally set up and active on 9/29/2022 via which applications were made, as you confirmed in your feedback as well. However, if you have signed up for anonymous job alerts or to a Talent Network you may still receive emails. From your complaint I understand that you still receive emails from several ***************.
  
  To unsubscribe from emails you would have to click on the unsubscribe button at the bottom of the email if you still receive emails from CareerBuilder after clicking on unsubscribe, could you please send these as an attachment to me via [email protected]? This will help me investigate why you may still receive these if you have unsubscribed.

  I would also ask that you forward any communication that you have received which you identified as fake jobs for our team to review to [email protected], however I want to assure you that we do in fact review and approve all employers using our system. We also share information to help our job seekers keep themselves safe during the job search process. Feel free to visit https://www.careerbuilder.com/security-and-fraud for additional information on how to ensure a safe job search online and details on how to report a scam.
  
  Unfortunately, if you applied off of the Careerbuilder.com site or through an external application your information is accessible to those employers, or your profile was set to public upon registering (this means your Resume was public in the Resume Database)employers may also have viewed your information. We are unable to delete those records on the employer's systems. If you wish to stop receiving communication from them, you will need to notify the employer directly of this so they can address the removal of your details within their systems.

  Kindest Regards,

  The CareerBuilder Team

• Initial Complaint

  Date:09/12/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  *** asked them to remove any information on me in their database but I continue to receive emails from strangers that they saw my resume on careerbuilder. Careerbuilder has denied that there is anything in their site but I keep getting emails from random people stating they got my resume on this site. I have never posted my resume for anyone to look at. I had an account at one time and set it to private so that I could apply to jobs privately. They are posting my personal information without my consent. I deleted my account months ago and after continually receiving emails from strangers that claim they got my resume on careerbuilder. I contacted them asking them to remove it because I dont have the account anymore but it must be somewhere i I cant find. They claim they cant find anything on me in their database. If that were true, how are others finding it and emailing me? They specifically told me it was Careerbuilder that they got it from. Can you make them search and get rid of whatever is showing up on their site. I just want my information gone.

  Business Response

  Date: 09/26/2022

  Good morning *******,
  
  I am truly sorry to hear about your experience,but I want to assure you we do verify each company who utilizes our products and there has been no information stolen or sold without your consent.
  
  I have had a look in our system and I can confirm that there is no longer any account active on CareerBuilder under the email address you have provided: ********************************** was an account active previously, created on 07/22/2022 and a job application was made, but this account has since been deleted.
  
  Unfortunately, if you have applied on another platform linked from CareerBuilder or your information has been retrieved by an employer and saved locally while your profile was active, we are not able to delete that information from their systems. You would want to contact them directly with your request to remove your phone number and details from their systems and to stop contacting you.
  
  I wish you a lovely day!
  
  Kindest regards,
  The CareerBuilder Team

• Initial Complaint

  Date:09/09/2022

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am receiving incessant emails and texts regarding jobs which I believe are scams which claim to originate from Career Builder. At one time I placed my resume on their site but tried to remove it with no success. I am unable to reach their customer service to eliminate my account as they are unresponsive and their line is unintelligible. They apparently do not care about what hackers are doing with their data. I intend to report them to the ************************ but don't expect they will do anything.

  Business Response

  Date: 09/26/2022

  Good morning Mark,
  
  I am truly sorry to hear about your experience,but I want to assure you we do verify each company who utilizes our products and there has been no information stolen or sold without your consent.
  
  I have had a look in our system and I can confirm that there is no account active on CareerBuilder under the email address you have provided: ********************.

  You mention in your feedback that you were unable to contact customer service, are you able to advise which email you tried reaching out to? I am unable to find a query in our jobseeker support system, and would appreciate if you can let me know if you received any errors submitting your query.
  
  Unfortunately, if you have applied on another platform linked from CareerBuilder or your information has been retrieved by an employer and saved locally while your profile was active, we are not able to delete that information from their systems. You would want to contact them directly with your request to be removed from their systems and to stop contacting you.
  
  At times it also happens that a company may represent themselves as a customer of ********************** while they are in no way affiliated. They do this because we have millions of users and attempt to use the brand to legitimize their contacts. We make every effort to shut them down with our privacy and security vendors. We also share information to help our job seekers keep themselves safe during the job search process. Feel free to visit https://www.careerbuilder.com/security-and-fraud for additional information on how to ensure a safe job search online and advise on what to do when you encounter scams or fraudulent content.
  
  I wish you a lovely day!
  
  Kindest regards,
  The CareerBuilder Team

• Initial Complaint

  Date:09/09/2022

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Career builder will not stop sending me emails after multiple attempts to have them quit. I have followed the procedure and they still send me unsolicited emails that have nothing to do with what I want.They will not stop harassing me.

  Business Response

  Date: 09/26/2022

  Hi *****,

  Thank you for your feedback via the Better Bureau.

  I understand that you are trying to unsubscribe from emails sent by CareerBuilder. I have had a look in our system and I can confirm that there is no account active on CareerBuilder under the email address you have provided. However, if you have signed up for anonymous job alerts or to a Talent Network you may receive emails from CareerBuilder as this does not require you to have an account.

  To unsubscribe from CareerBuilder emails you would have to click on the unsubscribe button at the bottom of the email if you still receive emails from a Talent Network or client after clicking on unsubscribe, could you please send these as an attachment to me via [email protected]? This will help me investigate why you may still receive these if you have unsubscribed!
  
  Unfortunately, if you applied off of the Careerbuilder.com site or through an external application your information is accessible to those employers, if your profile was set to public upon registering (this means your Resume was public in the Resume Database)employers may also have viewed your information. We are unable to delete those records on the employer's systems. If you wish to stop receiving communication from them, you will need to notify the employer directly of this so they can address the removal of your details within their systems.

  If you could please let me know if the unsubscribe button on the emails allows you to unsubscribe (kindly allow 72 hours) and if you experience any further issues, please send an example of the emails that are still being received after having unsubscribed to [email protected].

  Kindest Regards,

  The CareerBuilder Team

  Customer Answer

  Date: 09/28/2022

   
  Complaint: 18003566
  
  I am rejecting this response because:
  
  Sincerely,
  
  *********************

   

  I have followed all the requests to go to the site and click unsubscribe and have still received 11 more unsolicited emails since ******* ***** is when I started to save these contacts as there were more).  I have followed the directions now  so STOP sending me these emails!

  Another point of frustration is your lack of interest when I reply and request no more contact.
  

  Business Response

  Date: 09/30/2022

  Hi *****,

  Thank you for your email. When you submit feedback via the Better Business Bureau the company addressed is required to provide a response to the feedback, which is why you will receive a reply via the business.

  I've requested our engineering team to ensure you are unsubscribed from all emails.

  Unfortunately, if you applied off of the Careerbuilder.com site or through an external application your information is accessible to those employers, if your profile was set to public upon registering (this means your Resume was public in the Resume Database)employers may also have viewed your information. We are unable to delete those records on the employer's systems. If you wish to stop receiving communication from them, you will need to notify the employer directly of this so they can address the removal of your details within their systems as we are not able to unsubscribe you from their emails.

  Kindest Regards,

  The CareerBuilder Team

  Customer Answer

  Date: 10/04/2022

   
  Complaint: 18003566
  
  I am rejecting this response because:
  
  Sincerely,
  
  *********************

   

  The emails that I am referring to, and the reason why I have gone to the BBB are from your company, not a third party vendor which you seem to make excuses for and the reason I have gone to the BBB is because I cannot get any satisfaction from you. 

  Now that I am using the BBB you are answering my emails, before I just got the run around and that is what really bothers me.
  

  Business Response

  Date: 10/19/2022

  Hi *****,

  I'm sorry to hear you feel your questions were not answered previously. As mentioned, I requested from our engineering team to ensure you are unsubscribed from all emails. They confirmed back that you have been fully unsubscribed and no emails should be sent to you moving forward.

  If you do receive any communication from CareerBuilder directly from CareerBuilder,could you please attach this to your reply?

  Kindest Regards,

  The CareerBuilder Team

• Initial Complaint

  Date:08/30/2022

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been subjected to predatory collection threats by CareerBuilder on invoices sent to me after I made multiple attempts to reach my dedicated Customer Success Manager to close my account at the scheduled end date of the contract on Feb 16th 2022 Attached:CareerBuilder - ********* Contract (Signed both parties)Email confirmation of contract end date from Career Builder Customer Manager on 07/01/2021 I contacted a new CareerBuilder designated representative on 03/16/2022 via email when I noticed a new invoice after contract expiration but received no response. Prior to this, I attempted to call him on multiple occasions after he introduced himself to me via email on 11/05/2021 to process cancellation at contract expiration.I then received a past due email and found the contact of *************************. I was then informed I am required to write a formal cancellation letter, which I sent 07/07/2022. I then received yet another invoice for 08/2022, and I asked ******** why I was still receiving invoices.The next email I received, advised the debt is being transferred to a collections agency for a sum of $309.00 + 15%. I had been a customer of ********************** of 2 years by the end of the contract 02/16/2022. The customer service and lack of response on the remaining year of the contract was non-existent. I am requesting the help of Better Business Bureau to:- finalize cancellation of the contract as stipulated in the signed agreement as of 02/16/2022 - cancel the invoices sent to me after contract expiry ($309)- and remove my information from any 3rd party collections agencies.

  Business Response

  Date: 09/19/2022

  Hi Nurul,

  
  Thank you for your feedback via the better business bureau.

  Having spoken to the account manager and our legal department, based on your account history, there was no request received for cancellation prior to your renewal date on 02/17/2022. Your request on cancellation was received on April 17, 2022 through Customer Support. Unfortunately the support team is not able to deal with these retest and the team provided the instructions to provide the cancellation letter to the correct department. This cancellation was received on August 16, 2022.
  

  A request to cancel the contract is unfortunately to be received 90 days prior t renewal, as per the fine print of the contract. This is the reason your contract renewed and you will not be able to cancel.
  
  Your account manager has tried calling to explain the situation and check for other options, but was not able to get through. If you can speak to her, there may be other options that can be provided for you to make the most out of your contract.

  Thank you.

   

  Kindest regards,

  The CareerBuilder Team

• Initial Complaint

  Date:08/29/2022

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  During my job search, I was once redirected to CareerBuilder. I have never created an account there. However, CareerBuilder has created an account for me. I tried to delete it, but it kept saying that my password is incorrect. In the span of 24 hours, CareerBuilder extracted my email and phone number and sold that information to third parties. I keep receiving texts, calls, and emails, and have submitted request fo CB to erase ALL my data. I have received a note that my information was marked as private, but it hasnt been deleted. CareerBuilder doesnt have my consent to use, distribute, or sell any of my data, private or public. I have never given my consent for creating an account there either. I request CareerBuilder to erase any records related to me effective immediately. This is a scam and this situation needs to be resolved.

  Business Response

  Date: 09/07/2022

  Hi *****,

  Thank you for your feedback via the Better Business Bureau.

  I understand that you never created an amount on CareerBuilder and have attempted to delete your account, but this is still set to active.

  You advised in your feedback that your account was initially set to private and not deleted,are you able to provide me with the ticket ID to support where you advised your account was set to private? I seem unable to find any communication sent via to support via ***********************************.

  I want to assure you that there has been no information stolen or sold without your consent.Registration on CareerBuilder is completely voluntary and the terms of use (located here: https://www.careerbuilder.com/terms)outline the way in which your information is used upon registration, and I can confirm that CareerBuilder never creates accounts on behalf of jobseekers.
  

  I have had a look in our system and while we indeed previously had an account active under ************************ I can confirm that this account has been deleted and you should no longer receive any communication via CareerBuilder!

  Unfortunately,if you have applied on another platform linked from CareerBuilder while your account was active or your information has been retrieved by an employer and saved locally while your profile was active, we will not be able to delete that information from within their systems. You will want to contact these employers directly with your request to be removed from their systems and to stop contacting you, as we are not able to assist in removing your details from their database(s).

  Kindest Regards,

  The CareerBuilder Team

• Initial Complaint

  Date:08/22/2022

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have been approached by 5 companies through CareerBuilder regarding positions and they have all turned out to be scams. These are for Remote work-at-home positions and they are sending fraudulent checks saying that it is to purchase the necessary software needed to do the job. I have 4 checks in my possession. I have notified CareerBuilder of this and the companies these people say they work for. I have also notified the *** of two said occasions. I have since closed my Careerbuilder account and posted what is happening on my social media sites but CareerBuilder needs to stop.

  Business Response

  Date: 09/06/2022

  Hi ******,

  Thank you so much for providing this feedback on being contacted by a fraudulent company. We have provided the information to our Trust and Site Security team who will make every effort to shut them down with our privacy and security vendors. We also share information to help our job seekers keep themselves safe during the job search process. Please ensure to visit https://www.careerbuilder.com/security-and-fraud for additional information on how to ensure a safe job search online and to report job scams via the Internet ********************** which I understand you submitted your complaint via as well.

  I see you mentioned you closed your CareerBuilder account, however I can see you still very much have an active account under the email *********************** on our website. I have taken the liberty of closing the account down for you and I can confirm no more data is available on our system under ***********************.

  Unfortunately, if you have applied on another platform linked from CareerBuilder or your information has been retrieved by an employer and saved locally while your profile was active, we will not be able to delete that information from within their systems. You will want to contact these employers directly with your request to be removed from their systems and to stop contacting you.

  Kindest Regards,

  The CareerBuilder Team

  Customer Answer

  Date: 09/08/2022

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  *************************

• Initial Complaint

  Date:08/15/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I created a job seeker profile with the company. the day after, I was bombarded with phone calls, emails, and text messages from scammers saying they were employers. I tried to take down my account but it's been a week already and I'm still getting messages. I want it to stop and I want my profile deleted. When I contacted the company, they said it was deleted but I'm still getting harassing calls & text messages.

  Business Response

  Date: 08/17/2022

  Good morning,*******,

  
  I am sorry to hear about your experience being spammed with emails and calls from recruiters. You mention that you've been trying to remove your profile but are still receiving communication.

  
  When I just checked our system I could see you are still active as a user under the email **************************** I understand you would like to have your profile removed, and I can confirm this has now been deleted and there is no longer any data tied to your email address.

  
  If you could please provide me with the case ID or response from our rep, I can dig deeper into why you were advise this was deleted!

  
  Unfortunately,if you have applied on another platform linked from CareerBuilder or your information has been retrieved by an employer and saved locally while your profile was active, we will not be able to delete that information from within their systems. You will want to contact these employers directly with your request to be removed from their systems and to stop contacting you.

   

  Kindest regards,

  The CareerBuilder Team

  Customer Answer

  Date: 08/20/2022

   
  Complaint: 17719507
  
  I am rejecting this response because: I have another email address and I need that deleted as well: *******************. 

  Also, I want my telephone number deleted: ************.
  
  Sincerely,
  
  *********************************

  Business Response

  Date: 08/23/2022

  Hi *******,

   

  Thank you for your response!

   

  I have had a look in our system and can see no data tied to *******************. We do not have any account tied to to his email address. Unless there are any other email addresses you would like me to verify, I can confirm you have no data on our system.

   

  As mentioned in my previous response; if you have applied on another platform linked from CareerBuilder or your information has been retrieved by an employer and saved locally while your profile was active, we will not be able to delete that information from within their systems. You will want to contact these employers directly with your request to be removed from their systems and to stop contacting you.

   

  Please let me know if this resolves your complaint.

   

  Kindest Regards,

  The CareerBuilder Team

  Customer Answer

  Date: 09/02/2022

   
  Complaint: 17719507
  
  I am rejecting this response because:

   

  I'm still receiving phone calls, text messages and emails from 

  individuals who claim they got my information from your website.

   

  I want all information attach to me scrubbed from your site.

  I want you to stop  farming my contact information. 

  my emails: *************************** & *******************

  my phone number: ************

   

  It's disgusting how you take advantage of innocent people looking for work. 

  
  
  Sincerely,
  
  *********************************

• Initial Complaint

  Date:08/07/2022

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  July 28th I was contacted by *********************** of FBA supply LLC about a job from careerbuilder. This company should not let these scammers on their site, they should have a better "weeding out" process. Instead I was contacted by this company because of a resume i had on careerbuilder and they are a scam. They have my personal information, id, banking, email. Careerbuilder may be part of the scam so please investigate.

  Business Response

  Date: 08/16/2022

  Good morning *******,

  Thank you for your feedback via BBB. I understand from your message that you were contacted by FBA Supply LLC about a job they were advertising on www.careerbuilder.com for an Administrative Assistant and you are afraid that this company has been a scam.
  

  At times it happens that a company may represent themselves as a customer of ********************** while they are in no way affiliated. In this case I cannot find any company registered under FBA Supply LLC name utilizing our services.
  
  Companies may represent themselves as customers because we have millions of users and attempt to use the brand to legitimize their contacts. We make every effort to shut them down with our privacy and security vendors. We also share information to help our job seekers keep themselves safe during the job search process. Please ensure to visit https://www.careerbuilder.com/security-and-fraud for additional information on how to ensure a safe job search online and to report job scams via the Internet Crime Complaint Center.

  I also thank you for attaching the email communication received from *********************** from FBA Supply LLC. Do you have any further communication or more details where you felt this company is scamming you or jobseekers to [email protected]? This would be helpful for our teams to be able to research your complaint.
  

  I did also notice while researching your query that you still have an active account on careerbuilder.com under ********************* with your resume set to visible. This means employers will be able to find your resume on the resume database or send communication via the platform. Would you like me to remove you profile for you?

   

  Kindest Regards,

  The CareerBuilder Team

  Customer Answer

  Date: 08/16/2022

   
  Better Business Bureau:

  Attached is my initial email from them and as you can see, your company name is in bold. This is not the only scam company that's contacted me through your company. So YES, take my information off your site immediately. 
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ***************************

• Initial Complaint

  Date:08/02/2022

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I signed up for this company in need of a job I quickly within 24 hours closed my acount due to all the scam texts and calls and emails I am receiving for a job website they do not vet/screen their job seekers and can end up scamming anyone not careful out of their information for identity theft I have been getting harassed by various numbers as eRly as 7am for ppl wanting me to dl an app and get a code etc for jobs that offer pay @36 an hour over and over from differwnt numbers etc . It is so bad I almost have to turn my phone off. Someone should have them screen the people who can see resumes etc . Some people are actually looking for work but with all the scammers that they let have access to information it makes you not want to answer any call that comes in. I worry about my identity now.

  Business Response

  Date: 08/03/2022

  Good morning *******,

  
  I am really sorry to hear about your experience being spammed with calls from recruiters and receiving emails with job that were irrelevant.

  
  I do want to assure you we verify each company who utilizes our products and there has been no information stolen or sold without your consent. For a safe job search online, we also share security information to help keep you safe. Feel free to visit https://www.careerbuilder.com/security-and-fraud for additional information on how to ensure a safe job search online.

  
  I noticed there were no attachments with your complaints,could you send any examples of communication you felt was spam/scam or these companies' names to [email protected]? This would be helpful for our teams to research the complaint.

  
  I did verify in our system your account has indeed been fully deleted and we no longer retain any data in our systems tied to the email address ******************* This means no employers will be able to contact you via CareerBuilder. Unfortunately,if you have applied on another platform linked from CareerBuilder or your information has been retrieved by an employer and saved locally while your profile was active, we will not be able to delete that information from within their systems. You will want to contact these employers directly with your request to be removed from their systems and to stop contacting you via email/text.

  
  Kindest regards,
  The CareerBuilder team