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          ParkWhiz has 1 locations, listed below.

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            • ParkWhiz

              208 S Jefferson St Ste 403 Chicago, IL 60661-5755

              BBB Accredited Business

            Business ProfileParkWhiz

            Parking Facilities
            BBB accredited business

            Contact Information

            208 S Jefferson St Ste 403

            Chicago, IL 60661-5755

            Visit Website
            (888) 472-7594

            Business hours

            6:00 AM - 11:00 PM
            Business Hours
            6:00 AM - 11:00 PM
            6:00 AM - 11:00 PM
            6:00 AM - 11:00 PM
            6:00 AM - 11:00 PM
            6:00 AM - 11:00 PM
            6:00 AM - 11:00 PM
            6:00 AM - 11:00 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.09/5

            Average of 96 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            171 complaints closed in last 3 years

            136 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessB+

            Accredited Since: 4/26/2024

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            ParkWhiz helps drivers find and pay for parking in  cities across North America. With ParkWhiz, drivers can search for garages and lots as well as compare details such as prices and facility features before parking.  Drivers can book parking in advance via the ParkWhiz mobile app, website, and Amazon Alexa skill. For added flexibility, the mobile app also gives the option to find and pay for parking at select facilities without booking in advance. ParkWhiz provides parking options near office buildings, sports and entertainment venues, airports and many more destinations.

            Business Details

            Location of This Business
            208 S Jefferson St Ste 403, Chicago, IL 60661-5755
            BBB File Opened:
            5/9/2013
            Years in Business:
            18
            Business Started:
            10/31/2005
            Accredited Since:
            4/26/2024
            Type of Entity:
            Sole Proprietorship
            Number of Employees:
            130
            Alternate Business Name
            • Arrive
            • BestParking
            Hours of Operation

            Primary

            M:
            6:00 AM - 11:00 PM
            T:
            6:00 AM - 11:00 PM
            W:
            6:00 AM - 11:00 PM
            Th:
            6:00 AM - 11:00 PM
            F:
            6:00 AM - 11:00 PM
            Sa:
            6:00 AM - 11:00 PM
            Su:
            6:00 AM - 11:00 PM
            Business Management
            • Yona Shtern, CEO
            Read More Business Details and See Alerts

            Customer Complaints

            171 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/25/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I purchased valet parking at ***. The location was just a few minutes (maybe a half a mile from ***) the advertised time says 5 minutes to drop off and 5 minutes from pick up. My drop off was fine and only took a few minutes. The pick up took over an hour for them to bring me my car. When I contacted the company that I should be refunded for the company not achieving the service they said because there was traffic they were unable to do so. False advertising to earn my business and then they did not carry out the service promised. The valet honestly took forever from the time of my arrival and getting my bags to pick up. If that was the case I would have paid $10 for a different parking lot that wasnt promising to pick me up in 5 minutes.
            Read More
            Read 170 More Complaints

            Customer Reviews

            96 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Chris K

            06/29/2024

            Reserved a spot in a parking lot but when I arrived there were zero spots available. I attempted to book another spot, but there were not any lots open in the vicinity. I also tried to call parkwhiz with no answer and was only able to leave a voicemail (Which I still have not received a call back 2 weeks later). It took me 30 minutes to find a spot in a non Parkwhiz lot and I was then late to my event. I called parkwhiz and tried to address this with them, but their extremely poor customer service would instead like to lose a customer. They had no answers of what I was supposed to do in this scenario, but instead that they can't do anything for me. Parkwhiz made a bad partnership with an unreliable lot and it is their responsibility to take care of their customer. They offered no compensation for the additional $70 I had to pay for a last second lot. Go to their competitors SpotHero instead because parkwhiz doesn't care about you. Look at their overall review, clearly I'm not the only one who they decided to lose as a customer.
            Read 95 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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