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Find a Location

Mr. Rooter Plumbing - Cook County has 1 locations, listed below.

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    Business ProfileforMr. Rooter Plumbing - Cook County

    Plumber

    At-a-glance

    Customer Reviews

    4.44/5stars

    Average of 36 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Mr. Rooter Plumbing of Cook County installs, repairs, and maintains plumbing and sewer equipment for residential and commercial customers. They provide service 24 hours a day, seven days a week. Services include the installation, maintenance, and repair of faucets, kitchen sinks, toilets, water softeners, sewer lines, laundry centers, bathroom sinks, bathtubs and showers, water heaters, drain pipes, garbage disposals, backflow prevention, and trenchless sewers. They also assist with clogged drains, malfunctioning toilets, septic tanks, damaged pipes, floor drains, grease traps, sewers, washer lines, and tree roots damaging pipes. They can perform a video inspection of a drain or a sewer to pinpoint problems. This company also sells ecologically friendly drain cleaner for use in homes and businesses as well as grease-eating bacteria solutions.

    Products & Services

    Faucet, Shower Faucet, Garbage Disposal, Sump Pump, Battery Backup Sump Pump, Sump Pump, Ejector Pump, Water Heater, Tankless Water Heater

    Business Details

    Location of This Business
    30 Martin Lane, Elk Grove Village, IL 60007-1308
    BBB File Opened:
    7/15/2009
    Years in Business:
    16
    Business Started:
    9/27/2007
    Business Started Locally:
    7/15/2009
    Business Incorporated:
    9/27/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    10
    Alternate Business Name
    • Mr Rooter Plumbing
    Hours of Operation

    Primary

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Business Management
    • The Dwyer Group
    Contact Information

    Principal

    • The Dwyer Group

    Customer Contact

    • The Dwyer Group
    Additional Contact Information

    Fax Numbers

    • (847) 276-3333
      Other Fax

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/28/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Oct 2 2023 CALLED Mr ********************** to come out because I was washing clothes and when I went into laundry room the floor was flooded. They came out put the camera down the pipe from the clean out in front yard said we had a broken pipe. We asked where and they said didn't know. Brought in a machine and started walking around they said it was in bathroom going into the storage room. They would have to ********************* the floor the cost would be ******** total so we agreed..we gave them ***** that was Monday. They came back Thursday and **** hammered the floor then left. Said they would be back the next day didn't show up. We called another plumber they came out Mon. Put the camera down said we were scammed no broken pipes. They didn't need to ********************* the ****.The problem was the pipe in laundry room above the floor. The Inspector said these people have got to be stopped they are doing this to alot of Seniors and they don't want them in our village. He said ours was a easy fix and what they did to us was not necessary. We had to pay this other company to fill in the floor that *** ********************** did. Cost us ******** dollars more. I have been calling Mr. ********************** to get my $5,600.00 back but won't give it back
    Read More

    Customer Reviews

    36 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ben W

    5 stars

    06/13/2024

    Great service. Transparent pricing - they showed me an amount in advance, and that's what they charged, down to the cent. 5 stars to both ***** the scheduler and ***** who did the work. Will definitely use again.

    Local BBB

    BBB of Chicago & Northern Illinois

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