Business ProfileforJerry Haggerty Chevrolet

Firstly, your dealership's website advertised the Blazer EV with an additional discount of $2000, which influenced my decision to proceed with the purchase. However, upon discussing this with you, it became apparent that this discount was listed in error. While I understand that errors can occur, it is crucial to honor advertised discounts to maintain trust with customers and adhere to consumer protection laws.The second issue arose during my test drive of the truck when I noted a malfunction with the trunk. Although you assured me it would be promptly repaired, upon returning to purchase the vehicle, the issue remained unresolved. While I appreciate your attempts to rectify the situation, the subsequent inconvenience and the condition of the temporary replacement vehicle were less than satisfactory since it was not equivalent to the vehicle that I had just purchased. Additionally, the loaner car provided had a strong deodorant scent that appeared to attempt to mask the smell of cigarettes or other substances.Thirdly, when inquiring about potential rebates or payment assistance from ** for the charger and electrical installation, I was initially informed of eligibility for up to $1000 or $1500. Subsequently, it came to light that this reimbursement only applied to the Bolt EV, not the Blazer EV. Clear and accurate communication regarding incentives and rebates is crucial to inform purchasing decisions accurately, especially considering that I paid $700 out of pocket to install the charger for the electric vehicle based on your recommendation.Lastly, before finalizing the purchase of the Blazer EV from your dealership, during our negotiations, I explicitly mentioned my intention to utilize the ** Family First discount and was in the process of obtaining a discount code from **. At that time, you and another staff member assured me that I could proceed with the purchase that day, even without the discount code. You both indicated that once I obtained the letter with the discount code, I could provide it to you, and you would submit it to **. I was assured that I would receive the discount as soon as the dealership received the reimbursement from **. Now, having provided the letter and code, you informed me that ** rejected the code because the issue date was a day after the purchase, therefore, I will not receive the $2500.