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Find a Location

Land Home Financial Services Inc has 1 locations, listed below.

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    Business ProfileforLand Home Financial Services Inc

    Home Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1 Corporate Drive Ste 360, Lake Zurich, IL 60047
    BBB File Opened:
    2/20/2020
    Business Management
    • Business Manager
    Contact Information

    Principal

    • Business Manager

    Customer Contact

    • Business Manager

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/06/2024

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    Loan # ********** I'm highly dissatisfied with the service provided by Land Homes. Due to the impact of Covid-19, I experienced a loss of income and fell behind on my mortgage payments. Despite attempting to apply for hardship assistance, I encountered significant obstacles and delays from Land Home's call representatives. By the time I received the necessary information, it was already too late to apply for assistance.As a single father working to rebuild my credit, the derogatory language on my credit report is causing immense turmoil in my life. The foreclosure notation is particularly distressing, especially considering that I successfully paid off my loan in full through a traditional sale, not a foreclosure. I urgently request that Land Homes rectify this error and remove the foreclosure notation from my account immediately.The poor handling of my situation by Land Homes has exacerbated my financial struggles, and I am eager to move forward with rebuilding my life. Given that I have fulfilled my obligations and paid off my loan entirely, I believe it is only fair that this erroneous information be corrected promptly. Land Homes' lack of accountability and efficiency in this matter reflects poorly on their business practices.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michele G

    1 star

    01/18/2024

    This is the worst loan company to deal with. We were in foreclosure due to illness and trying to sell the house quick, and when the title company sent my sign release form to get info about our loan, they accused her of forging my signature. I got on a 3-way with them and they took 20 minutes to verify my identity, but still refused to release my information as if they wanted us to get the house auctioned off instead of selling it. The operator then hung up on me rudely. When I called the next day, they told me to submit my request in writing and theyd respond in 30 business days. We were trying to close that week. They have absolutely refused to provide me with information about my own loan. Additionally I had a forgivable down payment assistance silent loan they manage, and theyve refused to give me the payoff amount of it, which was vital information to me selling the house. Their contract was so vague it did not give relevant detail about this assistance loan, such as what would be due if sold early. I have never heard a loan company of accusing a national title company of forging docs or of refusing to give loan info. Because of their underhand tactics we will likely not be able to avoid foreclosure through selling. I suspect they want the foreclosure to go through because the house is valued $180k more than the loan. Dont trust these people. It tells you something when they have a F BBB rating.

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