Business ProfileforLTD Commodities

Date: 6.18.2023 Amount; $71.06 *** Comm promised (twice) to email me a return shipping label w/letter, to this date I have not received it. I wanted to cancel order the next day I purchased the items but was told that I had to wait until I got the items and then I could call ***** to return items. 6.27.23, called my cr. card & no chg had been made. 7.4.23 I called *** spoke w/******, gave Ref# ********. Called back *** & spoke with ***** asked for a returned shipping label, said she will email it to me within 3-5 days, another Ref #********. 7.10.23 called *** spoke w/******* said letter w.shipping label was not send. He said it will take another ***** hours. Spoke w/Supervisor **** he said he will send request to the escalation **** and it will take another ***** hours. I have not heard or received the letter, shipping label or money credited back to my master card. Per ****** on 7.5.23, said she will waive the return shipping fee of $7.99. I would like my money back to my master card, letter to send to master card and shipping label to return items.