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          Find a Location

          Rural King Supply has 154 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileRural King Supply

            Farm Supplies
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            700 Broadway Ave E

            Mattoon, IL 61938-4671

            Visit Website
            (217) 235-7101

            Customer Reviews

            1.15/5

            Average of 41 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            124 complaints closed in last 3 years

            49 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 64

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Rural King Supply has 154 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              700 Broadway Ave E, Mattoon, IL 61938-4671
              BBB File Opened:
              1/1/1982
              Years in Business:
              64
              Business Started:
              1/1/1960
              Business Started Locally:
              1/1/1997
              Type of Entity:
              Corporation
              Alternate Business Name
              • RK Guns
              • Litchfield Rural King Supply
              • Jasper Rural King Supply, Inc.
              • Benton Rural King Supply, Inc.
              • Rural King
              Additional Contact Information

              Fax Numbers

              • (217) 324-3602
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              124 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/28/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              I made an online purchase for a gas push mower and a quart of oil on May 10th, 2024 to pick up at the *********, NC store. I chose same day pick and proceeded to the store that afternoon to pick up my purchase. The boy at the customer service counter couldnt find my online order ticket at first, then proceeded to tell me that he didnt believe that the push mower was in stock even though online it was. It was confirmed that the mower was out of stock and I asked for a refund since my card had already been charged. He said that he would cancel the order and my card would not be charged. The total amount was $217.67 and in fact WAS charged. I have tried MULTIPLE times to reach customer service by phone. Every single time I call, my call is disconnected. I reached out via email and got one response saying that my email was received and someone would contact me. I have had no one contact me. I am beyond aggravated at this point. Im receiving my credit card bill wanting payment for something I do not own. I want a refund of my money.
              Read More
              Read 123 More Complaints

              Customer Reviews

              41 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Matthew D

              07/05/2024

              Please do not shop at the ****************** Rural King. On Independence Day, I was falsely accused of stealing from this location when in fact I did not. The Assistant Manager named ***** called the police and falsely claimed that I stole from this location. The police plainly saw that I didn't when I spoke with them. After this experience, I will never shop at ANY Rural King locations ever again and I am in the process of speaking to an attorney about what happened. I hope the Assistant Manager ***** gets in trouble for making a false claim against me!
              Read 40 More Customer Reviews

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

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              BBB Reports On

              BBB reports on known marketplace practices.

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