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Business Profile

Farm Supplies

Rural King Supply

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Farm Supplies.

Reviews

This profile includes reviews for Rural King Supply's headquarters and its corporate-owned locations. To view all corporate locations, see

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Rural King Supply has 154 locations, listed below.

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    Customer Review Ratings

    1.24

    Average of 42 Customer Reviews

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    Review Details

    • Robert J

      Date: 04/17/2025

      I placed an order with Rural King and then received an email stating the order was cancelled. I called and they said it was cancelled because they didn't have the items in stock. I need the items so I placed the order elsewhere. After a couple of days, I still had not received my refund. I called about the refund and was told that the order was only partially cancelled. That is not what the email said. The email said it was cancelled, period. I then said to cancel the order since I had ordered it elsewhere. Now I get an email about shipping stuff. So they say things that are not true and I'll get stuck with cleaning up their mess.

    • Brian F

      Date: 12/02/2024

      This year I have purchased close to or over $30,000.00 with the purchase of an rk25 tractor that had R1 tire package and implements for it. In May I purchased a set of turf tires on rims so i wouldnt tear my yard up mowing. The rear tires are filled due to having the loader and yard being sloped. After 4 hrs of use (basically 4 separate timed mowing) I lost ability to go up hill. After looking into issue, I realized the tire was spinning on the rim. I reached out end of June to store equipment manager. He informed me to contact ***** equipment for the warranty. After weeks of trying to get resolution I went to both parties for information for what needs done. 4 months later I still have no resolution. Now no response. At this point I either want new tires delivered and a discount or included implement. Or take these back and refund my entire balance. This is absurd to still be dealing with. At no time have they reached out unless I did first. Not once have tried to make things right. I have been very patient and now it's just ridiculous. I have always recommended going there but after this fiasco it is a ??. I am happy with the tractor and implements. But the customer service is horrible. I've left HR multiple voicemail and never received a response. I've contacted equipment manager to please have store manager reach out. But nothing. And I STILL DONT HAVE MY WHEEL/TIRE FIXED!!!

    • Shelly M

      Date: 11/29/2024

      Rural king advertises price matching. I pulled up animal feed and pellets from another rural king store to get the lower price but was told they dont price match their own stores in other states. Then why are you charging so much more in ******** than in ************? 2.50 more for a bag of wood pellets. 2.00 more for a bag of western mix food? You are a corporation and prices should be the same across the board. I dont want to hear excuses about some tax difference. You either price match or you dont!

    • Mitch L

      Date: 11/13/2024

      I will never sit foot in the store again. I used to shop there quite frequently and I bought shorts and shirts even bought a battery and shoes. I bought buy one get one free belts. They were the biggest pieces of c*** I ever bought. I went to return them and the manager Either her name was ******. Or ******* and ********* Would not help me they said I bought the shredded Belt more than 30 days ago. I said look at the belt. Its literally falling apart. Its so cheap. I said cant you make an exception I shop here all the time. They said absolutely not. I will never set foot in this store again or for that matter in any Rural King store again after being treated like a piece of s*** like they treated me. I am done finished. *****.

    • Kenny P

      Date: 11/13/2024

      Kenny P

      Date: 11/13/2024

      The worst treatment &service in my entire life,I will shop elsewhere,**** **** store in *******,***** a horrible experienced management is the biggest problem with that place,employees treat customers badly &the day shift management allows it.the women working in the stihl chainsaw department was rude as possible and the management lady watched as I left never to return

      Rural King Supply

      Date: 11/14/2024

      Hello *****, Thank you for reaching out and letting us know about your experience. We will be reaching out to the local leadership team to address your concerns. If you would like to discuss further, please reach out to our customer service team at **************.

    • Jessica A

      Date: 09/22/2024

      This is a great place to find everything we need for our farm. Wonderful selection on most anything we need. Lots of nice clothes and shoes as well. Every worker I have came into contact with was always nice and willing to help. Ive never had a bad experience shipping here.

    • Beth W

      Date: 08/28/2024

      ****** in the customer service department has zero customer service. I placed an order and needed to return the product. I called and was told I would get an email with a return shipping label. I never did. Then when I questioned where the label was I was told I needed to pay the shipping and would be refunded. I returned the items and was never refunded the shipping costs. I was told it is because the product was not defective. However on my ****** account the reason from rural king states defectiveWhen I questioned again if I would be receiving my shipping as a refund since the reason is listed as defective, I was told my name wasn't on the order and they cannot discuss this matter any further. I will never purchase anything from Rural King again and I will be sure to pass this information along to others.

    • Charles E

      Date: 07/24/2024

      I had a disappointing experience at a local store recently that I feel compelled to share. While shopping at ********** in *********, **, a situation arose that left me feeling disrespected and unheard. Despite trying to address the issue calmly, I was met with rudeness and confrontational behavior from the staff. It was surprising to learn that the individuals involved were the HR and operation managers of the store. As a CEO myself, I believe in upholding high standards of customer service and professionalism. It is disheartening to encounter such behavior in a retail setting, especially from those in leadership roles. I firmly believe that respect and courtesy should be fundamental values in any business. I have taken steps to address this matter through legal channels, as I believe such conduct should not be tolerated. I urge those who value ethical and respectful treatment to consider shopping elsewhere. It is essential for companies to uphold values of respect and professionalism at all levels. As leaders, we must set an example for our employees and ensure that customer service remains a top priority. I hope that this incident can serve as a reminder of the importance of treating others with dignity and respect in all interactions.

    • Matthew D

      Date: 07/05/2024

      Please do not shop at the ****************** Rural King. On Independence Day, I was falsely accused of stealing from this location when in fact I did not. The Assistant Manager named ***** called the police and falsely claimed that I stole from this location. The police plainly saw that I didn't when I spoke with them. After this experience, I will never shop at ANY Rural King locations ever again and I am in the process of speaking to an attorney about what happened. I hope the Assistant Manager ***** gets in trouble for making a false claim against me!

    • JEANNETTE F

      Date: 05/18/2024

      Ordered .45 LC online sent the wrong guns would not take them back On line system a joke! Deceptive practice!

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