Business Profile
Health and Medical Products
AlpileanThis business is NOT BBB Accredited.
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Reviews
Customer Review Ratings
1.19/5 stars
Average of 108 Customer Reviews
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Review fromPOLLY S
Date: 03/18/2023
1 starPOLLY S
Date: 03/18/2023
FRAUD! Alpilean claims say you should wait ***** days for results and ************* back guarantee. What they fail to tell their customers is that it is only a 60 day money back guarantee FROM THE ***** DATE, when you haven't even received the product yet. They also require all empty bottles. I threw the first bottle away trusting this worthless product to work. I waited the 60 days to give it a chance for BOTH my husband and I. Not a pound was lost by either one of us, even eating a healthy and low cal diet. Besides that they shared my email with every other fraudulent weight loss company that continuously email me despite the numerous unsubscribes I have filed, DO NOT TRUST THIS COMPANY! BETTER BUSINESS BUREAU GO GET THEM!Alpilean
Date: 03/20/2023
Dear *****,Thank you for your message. I am sorry to hear you are not completely satisfied with your order.As per our refund policy we must receive the purchased product back at our warehouse before we can issue your refund. This is standard procedure for online retailers.Nevertheless, in your case I have gone and actioned a full refund for your entire order which should be back to your account in the next 3-5 days.Please don't hesitate to get in touch if you need further assistance.Kind regards,******** - Customer SupportReview fromAlan R
Date: 03/17/2023
1 starIneffective and overpriced. With diet and exercise there still were no results. Save your money.Review fromLynne N
Date: 03/14/2023
1 starLynne N
Date: 03/14/2023
Bought six bottles of Alpilean. Am not at all satisfied. The add said in bold print 'you will get a full refund!' The Alpilean package arrived with no instructions inside for refund or return. Spent hours trying to find info on how and where to get my 100% money back guarantee. Ran down every email link associated with Alpilean and every one was a dead end. Frustration supreme. Therefore, I turned to the Better Business Bureau as my last resort. I will return the product to the address for this company listed here and hope they will honor my order refund as was promised.Alpilean
Date: 03/17/2023
Dear *****,Thank you for your message. I am sorry to hear you are having trouble getting hold of us. Our email address is on the bottles themselves; the returns address and email address are both on the order information in the package and our information is also on the email correspondence.Nevertheless, in your case I have gone and actioned a full refund for your entire order which should be back to your account in the next 3-5 days.Please don't hesitate to get in touch if you need further assistance.Kind regards,******** - Customer SupportReview fromMichele B
Date: 03/06/2023
1 starMichele B
Date: 03/06/2023
They advertise that you have 60 days to try and you can return if not satisfied but the return window starts the day you place your order, yes before you even receive the product and you have to receive the product back before the end of the 60 day period as well! So if you subtract shipping you really have about 45 days to try the product not 60 days!Alpilean
Date: 03/08/2023
Dear *******,Thank you for your message.As per our refund policy we must receive the purchased product back at our warehouse before we can issue your refund. This is standard procedure for online retailers.Nevertheless, in your case I have gone and actioned a full refund for your entire order which should be back to your account in the next 3-5 days.Please don't hesitate to get in touch if you need further assistance.Kind regards,******** - Customer SupportReview fromCherry A
Date: 03/06/2023
1 starCherry A
Date: 03/06/2023
Hi- I just bought 3 bottles yesterday and I wished I read these reviews. AlpiLean, I hope you dont disappoint and is running an ethical business. People work hard for their money to buy products like yours hoping that they will be helped. My order # is 6VB8UZ2X. Please do your part to meet your commitment.Alpilean
Date: 03/08/2023
Dear ******,Thank you for your message. Alpilean can support healthy weight management goals and works best when combined with a balanced diet and exercise routine. We always recommend consulting your doctor before taking any supplement or starting any diet or exercise plan. Kind regards,******** - Customer SupportReview fromLori L
Date: 03/06/2023
1 starHow do I get my refund. Haven't lost ANY weight.Review fromKelly E
Date: 03/04/2023
1 starKelly E
Date: 03/04/2023
Sad really. Just finished the video. Reading reviews,everything they say about the big weight loss industry they are doing themselves. I was going to give a shot , but after reading the reviews I am not going to waste more money. Terrible that these companies all prey on people with already damaged self images. Disappointed ??Alpilean
Date: 03/08/2023
Dear *****,Thank you for your message. I am sorry that you feel that way.Alpilean can support healthy weight management goals and works best when combined with a balanced diet and exercise routine. We always recommend consulting your doctor before taking any supplement or starting any diet or exercise plan. Kind regards,******** - Customer SupportReview fromTeresa S
Date: 03/01/2023
1 starTeresa S
Date: 03/01/2023
I have been taking this product for approx 2 months now. I have not noticed any positive changes. I have actually gained a few pounds. I am very unhappy and frustrated. I was extremely hopeful.Alpilean
Date: 03/08/2023
Dear ******,Thank you for your message. I am sorry to hear you are not completely satisfied with your order.Alpilean can support healthy weight management goals and works best when combined with a balanced diet and exercise routine. Always consult your doctor before taking any supplement or starting any diet or exercise plan. Upon reviewing the emails, I can see that a full refund was provided to you.Please don't hesitate to get in touch if you need further assistance.Kind regards,******** - Customer SupportReview fromGale B
Date: 02/28/2023
1 starSCAM! BEWARE! I bought into this scam. I ordered 6 mo. of product and was SUPPOSED to receive 2 books as guides. No books arrived and web access via smart phone only. i don't HAVE a smart phone. Not everybody DOES! I have taken product for 4 days, it upsets my stomach and gives me 'jitters'. I want to return these bottles AND STOP FUTURE MAILINGS AND ********. Ad says free 60 day return - no questions! BIG LIE! I spent HOURS going thru one site after another & following their instructions to TRY TO cancel - nothing worked. Finally got to a site that would get it cancelled and they wanted $37.00 to arrange cancellation. ANOTHER SCAM! I am disgusted, angry for my $$ lost, and appalled that they are still in business. Should I mail this 'stuff' back to the ************************************************************** address or where? How do I get my $$ back? VERY UNHAPPY CUSTOMER! ****Review fromEric B
Date: 02/24/2023
1 starEric B
Date: 02/24/2023
I'm kind of wondering if this company will be defending itself at all, or are they really just seeing if people will buy their product? ... and if they complain, just refund their money.I bought the product before I read these comments. I am quite concerned now. But I will give it the try it deserves, with hope that it helps.First impressions, after spending $169 for 3 bottles, I would think the packaging would be a little more, well "more", and the wrinkled paperwork inside would be more professional. And the link for the "books" advertised does not work. This is why I am researching, and seeing these bad reviews.I find it also disturbing that there is another LLC that was located at this same address earlier in the year that also had bad reviews that sound the same as the ones already on this page, for some "back pain" product.I am really concerned! My rating is low, only because of packaging and documentation... I will return after a few weeks if I have any issues.Alpilean
Date: 02/27/2023
Dear ****,Thank you for your message, we take your comments regarding packaging on board.We do not have an association with any back pain products.Please don't hesitate to get in touch if you need further assistance.Kind regards,******** - Customer Support
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