ComplaintsforOffice Designs
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Complaint Details
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Initial Complaint
11/26/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Order # ******* This a follow up on my last complaint with Office Design where they purposely delay the RETURN PROCESS so I cannot return my chair within the return period. My purchase were made in (11/4/2021).As of (11/26/2021), I still have no retun label.***************Initial Complaint
11/23/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Return Order # ******* I had emailed Office Design on (11/10/2021) about returning my *************************** Chair.Seven business days had past and no response from ******************************* (CSR), no follow up on my case.Office Design claimed they were experiencing high volume of requests so I should not bother them till they get to my ticket.This is BS.*************************, Steelcase, ******* and other global, companies, millions in sales, can respond, follow up, and send me a Return Label within 2 days.Come on, Office Design is running a SCAM. Office Design scheme is to delay the return process, and when the return expired, consumers cannot return their chairs.Please look into this matter seriously. *************** Office Designs **************************************************************************************** ************Initial Complaint
11/20/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Return Order # ******* I had emailed Office Design on (11/10/2021) about returning my *************************** Chair.Seven business days had past and no response from ******************************* (CSR), no follow up on my case.Office Design claimed they were experiencing high volume of requests so I should not bother them till they get to my ticket.This is BS.*************************, Steelcase, ******* and other global, companies, millions in sales, can respond, follow up, and send me a Return Label within 2 days.Come on, Office Design is running a SCAM. Office Design scheme is to delay the return process, and when the return expired, consumers cannot return their chairs.Please look into this matter seriously. ***************
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Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.