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Find a Location

RockyTop Roofing and Construction has 1 locations, listed below.

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    Business ProfileforRockyTop Roofing and Construction

    Building Construction Consultants
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/2013

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    14929 Illinois 29, Pekin, IL 61554
    BBB File Opened:
    10/8/2013
    Years in Business:
    14
    Business Started:
    9/9/2009
    Business Started Locally:
    9/9/2009
    Business Incorporated:
    2/15/2012
    Accredited Since:
    11/1/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Related Businesses
    Hours of Operation

    Primary

    M:
    8:00 AM - 4:00 PM
    T:
    8:00 AM - 4:00 PM
    W:
    8:00 AM - 4:00 PM
    Th:
    8:00 AM - 4:00 PM
    F:
    8:00 AM - 4:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Alice Neville, President
    • Mr. Michael Neville, Vice-president
    • Ms. Brooke Liles, Marketing Director
    Contact Information

    Principal

    • Ms. Alice Neville, President

    Customer Contact

    • Ms. Brooke Liles, Marketing Director
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/13/2023

    Complaint Type:
    Order Issues
    Status:
    Answered
    I am making a complaint against RockyTop Inc, **** ******* and his subcontractor ******* ******* *** ************, ****** ******. RockyTop Inc and **** ******* was hired to re-shingle my roof on my house. They did not meet their contractual obligations and have not finished all goods and/or services. That installation, repairs and alterations or improvements have not been completed as set forth in our contract, they violated the Manufacturer’s Specifications and Building Codes, provided faulty construction and materials, and his crew and subcontractor caused damage and potential extensive damage to my house and refused to make it right, demanding payment in full Herewithin, this document and others it is my opinion that RockyTop Inc, **** ******* and his subcontractor ******* ******* *** ************, ****** ******** workmanship does not meet the industry standard of quality or meet the manufacturer’s specifications and building codes and they don’t care. I have many pictures showing my concern. After the installation I notified **** ******* about my concerns with pictures of the known manufacturer’s specifications and building codes being violated, the sub-par workmanship, warranty’s, damages, not abiding by the contract, and many unauthorized change orders (including hiring a subcontractor ******* ******* *** ************ to reshingle my roof without my permission. I didn’t find out until after the roof was reshingled). On 2 different occasions, I gave **** ******* and his subcontractor a chance to make it right. They continued to violate the manufacturer’s specifications and building codes and refused to repair all the damages and created more damages, that they refused to repair. On 1-13-2023, **** ******* & ****** ****** was given one more change to make it right. Unfortunately They were unwilling and/or unable to provide that service and are still demanding payment in full. Some files are too big and will be sent by USPS mail. Thank You! **** *******
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rachel B

    5 stars

    07/10/2024

    Awesome business! Great to work with. Roof looks great, worked with my insurance and cleaned up after the work was complete. Would defiantly recommend!!!

    Local BBB

    BBB of Central Illinois

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