Current Alerts For This Business
- Consumers allege that when they showed up for an appointment the Schaumburg location/office is empty or closed.
- Consumers allege not being able to contact the business for down payments for services that are not happening.
- Consumers allege having medical issues after the procedures.
On 12/14/2023, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of 1/8/2024 the business has not responded to the BBB request to address the pattern of complaints.
6. Address disputes forwarded by BBB quickly and in good faith.
6A. Provide a response to each complaint that:
- Is professional,
- addresses all significant issues raised by the complainant,
- includes appropriate evidence and documents supporting the business' position, and
- explains why any relief sought by the complainant cannot or should not be granted.
Additional business information
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
On 12/14/2023, BBB contacted the business regarding their advertised products on their website. The business advertised health claims in regards to the procedures offered by the business, we ask the business to substantiate all of the claims listed as required by BBB’s Code of Advertising.
The business advertised the following product on their website:
https://www.chicagoliposuction.com/body-treatments/tummy-tuck/
Tummy Tuck / Abdominoplastia
Tummy tuck operations heal within a reasonable period.
https://www.chicagoliposuction.com/body-treatments/brazilian-butt-lift/
Brazilian Butt Lift Chicago [BBL]
BBLs are generally not considered to be overly painful.
https://www.chicagoliposuction.com/body-treatments/fat-transfer-breast-augmentation/
Fat Transfer Breast Augmentation
https://www.chicagoliposuction.com/liposuction/smartlipo/
SmartLipo is one of the most affordable and sought-after cosmetic procedures to quickly and safely remove fat deposits below the skin.
- Health claims and procedures need to be substantiated.
The BBB Code of Advertising States:
34. Claimed Results
Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.
As of 1/82024, business has not responded to BBB emails or substantiated claims.
At-a-glance
Overview
Business Details
- Location of This Business
- 1321 Tower Rd Ste A, Schaumburg, IL 60173-4384
- BBB File Opened:
- 9/4/2019
- Years in Business:
- 9
- Business Started:
- 10/8/2014
- Business Started Locally:
- 10/8/2014
- Business Incorporated:
- 2/19/2019
- Type of Entity:
- Limited Liability Company (LLC)
- Related Businesses
- Hours of Operation
Primary
- M:
- 9:00 AM - 5:00 PM
- T:
- 9:00 AM - 5:00 PM
- W:
- 9:00 AM - 5:00 PM
- Th:
- 9:00 AM - 5:00 PM
- F:
- 9:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Ms. Jeanne Shockey, COO
- Contact Information
Principal
- Ms. Jeanne Shockey, COO
Customer Contact
- Ms. Jeanne Shockey, COO
- Additional Contact Information
Phone Numbers
- (847) 262-3348Other Phone
- (847) 807-4096Other Phone
- (847) 262-3348
Customer Complaints
54 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
06/05/2024
- Complaint Type:
- Customer Service Issues
- Status:
- BBB unable to locate business
Customer Reviews
15 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Dee Dee D
03/28/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.