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Find a Location

Chicago Liposuction has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforChicago Liposuction

    Laser Cosmetic Services
    Revoked BBB accredited business

    Current Alerts For This Business

    There are 3 alerts for this business. See all alerts
    Pattern of Complaint:
    BBB files indicate that this business has a pattern of complaints concerning:
     
    • Consumers allege that when they showed up for an appointment the Schaumburg location/office is empty or closed.
    • Consumers allege not being able to contact the business for down payments for services that are not happening.
    • Consumers allege having medical issues after the procedures.

    On 12/14/2023, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of 1/8/2024 the business has not responded to the BBB request to address the pattern of complaints. 

    Accreditation Revocation:
    On 11/29/2023 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6. Address disputes forwarded by BBB quickly and in good faith.

    6A. Provide a response to each complaint that:
    • Is professional,
    • addresses all significant issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.

    Additional business information

    Advertising Review:

    BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

    On 12/14/2023, BBB contacted the business regarding their advertised products on their website. The business advertised health claims in regards to the procedures offered by the business, we ask the business to substantiate all of the claims listed as required by BBB’s Code of Advertising.

    The business advertised the following product on their website:

    https://www.chicagoliposuction.com/body-treatments/tummy-tuck/

    Tummy Tuck / Abdominoplastia

    Tummy tuck operations heal within a reasonable period.

     

    https://www.chicagoliposuction.com/body-treatments/brazilian-butt-lift/

    Brazilian Butt Lift Chicago [BBL]

    BBLs are generally not considered to be overly painful.

    https://www.chicagoliposuction.com/body-treatments/fat-transfer-breast-augmentation/

    Fat Transfer Breast Augmentation

    https://www.chicagoliposuction.com/liposuction/smartlipo/

    SmartLipo is one of the most affordable and sought-after cosmetic procedures to quickly and safely remove fat deposits below the skin.

    • Health claims and procedures need to be substantiated.

    The BBB Code of Advertising States:

    34. Claimed Results

    Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.

    As of 1/82024, business has not responded to BBB emails or substantiated claims.

     
    See all additional business information

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    54 complaints closed in last 3 years

    25 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    We specialize in body contouring using liposuction, a treatment that removes excess fat from targeted areas of the body to create a more balanced, proportional appearance to the body. Liposuction is a minimally invasive cosmetic surgery procedure. Additional Services include natural breast augmentation, tummy tucks, Brazilian butt lift, Botox, laser hair removal and much more. 

    Business Details

    Location of This Business
    1321 Tower Rd Ste A, Schaumburg, IL 60173-4384
    BBB File Opened:
    9/4/2019
    Years in Business:
    9
    Business Started:
    10/8/2014
    Business Started Locally:
    10/8/2014
    Business Incorporated:
    2/19/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Related Businesses
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Jeanne Shockey, COO
    Contact Information

    Principal

    • Ms. Jeanne Shockey, COO

    Customer Contact

    • Ms. Jeanne Shockey, COO
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    54 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/05/2024

    Complaint Type:
    Customer Service Issues
    Status:
    BBB unable to locate business
    I've been trying to find someone to speak to for about a year about my results and just found out that they were closed. I had Lipo 360 and paid $6,000 and I did not get the results that I paid for. When I had the procedure done on 12/5/22 I had a follow up 3 months (March) later nothing had changed. I was told that the results will show in 6 months. Six months later (September) I went and they told me that the results will take will take a year and that I gained weight that's why my results were not good. I had not gain or lost any weight. They told me that can do another procedure for $2,500 and I said why would I pay that when I paid $6k and didn't get the results I paid for. I was told "well we have to pay the surgeon" So I told her to pay him out of her pocket since I already paid and didn't receive the results. I tried calling them again in Nov 2003 and I found out the place was closed. I want to know what can be done about getting my refund because I can't get in touch with anyone. Can we do a class action law suite against them?

    Customer Reviews

    15 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dee Dee D

    1 star

    03/28/2024

    Weirdest experience ever. March of 2023 I had abdominal liposuction and neck lipo with j plasma skin tightening. The staff was great, but the experience was awful, and my results were even worse. I just recently had to find another company to fix me. A very good, reputable one, that had to fix what this place botched on me. I would try to contact with questions, and nothing. Then at this recent appointment to fix me, I find out Chicago liposuction is closed down and moved! And this isn't the first time!! How are they still getting away with this?!

    Local BBB

    BBB of Chicago & Northern Illinois

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