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Find a Location

Schaumburg Honda Automobiles has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforSchaumburg Honda Automobiles

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    19 complaints closed in last 3 years

    11 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/18/2016

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Schaumburg Honda Automobiles specialize in the retail sales and service of new Honda products, Certified Pre-Owned Honda vehicles and quality pre-owned vehicles.

    Products & Services

    New Honda Vehicles, Honda Certified Used Cars, Pre-Owned Automobiles, Genuine Honda Replacement Parts, Automobile Financing, Automobile Service, Maintenance and Repair, Honda Vehicles, Honda Certified Pre-Owned Vehicles, Genuine Honda Replacement Parts, Genuine Honda Accessories, New & Used Vehicle Leasing & Financing, Motor Vehicle Repairs

    Business Details

    Location of This Business
    750 E Golf Rd, Schaumburg, IL 60173-5608
    BBB File Opened:
    7/1/1986
    Years in Business:
    39
    Business Started:
    5/1/1985
    Business Started Locally:
    5/1/1985
    Business Incorporated:
    5/10/1984
    Accredited Since:
    5/18/2016
    Type of Entity:
    Corporation
    Alternate Business Name
    • Robert V. Rohrman, Inc.
    Business Management
    • Ms. Tina Antonetti, CFO
    Contact Information

    Principal

    • Ms. Tina Antonetti, CFO
    Additional Contact Information

    Fax Numbers

    • (847) 884-8879
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    19 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On February 19, 2024 my husband and I purchased a 2024 Honda CRV for $41 K. It is May 15, 2024 and our temporary license plates are going to expire on May 19, 2024. We have been endlessly contacting Schaumburg Honda in order to track down the necessary paperwork we need for the Title and Registration process. We have been unable to register our car in the State of *******. We have sent emails and left voicemails with and have not received resolution yet. We have had to pay to have documents notarized and shipped next day. They did not send out our paperwork to title service until April 17, 2024. When we finally heard back form the dealership on May 13, 2024 they informed us it was the title service's fault because they are training new people. They have advised us we will likely need to attempt to get another temporary plate while they are tracking down the "issue". At this time as of May 19, 2024 we will no longer be able to drive the vehicle we purchased from Schaumburg Honda dealership due to their incompetence to deliver to us the paperwork needed for title and registration. They had 90 days. We recently purchased another vehicle after the Honda CRV from another dealership in ******** and had no issues. We received paperwork within one month and already have the plates on that vehicle. Do purchase a vehicle from this dealership as you will likely be unable to drive the vehicle due to their complete lack of competence when it comes to title and registration papework.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lee B

    1 star

    06/19/2024

    Bait and switch! Scheduled an appointment for a car next morning. Magically it sold and they tried upselling me to other vehicles. They just want you in the door and likely did not even have the car with low miles at listed price. We checked and it was still on their website a few days later. Can you say shady?sales rep said I tried calling you twice earlier that morning. Bold-faced lie. No phone call or text on my phone. I guess some dealers just **** big time. Never go to Schaumburg Honda! Zero stars in my book!

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