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Complaint Details
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Initial Complaint
09/20/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I keep getting the same text below 2-3 times a week. Its harassment . I dont have any debt.This is Unifin, a debt collector. Contact us about ref# ********** @ ************ or *********************************************************** ChargesMayApply Reply STOP to stop texts.
Business response
09/23/2024
Unifin takes *** Haganss complaint seriously and appreciates *** ****** for bringing this matter to Unifin's attention.
Unfortunately, *** ****** received a message intended for another individual. Please note that Unifin ceased communications to *** Haganss phone number upon first being notified it was calling an incorrect number for the person it was attempting to reach. Unifin has ceased all communications to *** Haganss phone number, and Unifin has forwarded a copy of the complaint to our client.
If *** ****** has any further questions or concerns, please contact our ********************* at ***********************************************************.
Sincerely,
Unifin ****Initial Complaint
09/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I have received a text message from this company Unifin. It's in reference to an account I do not recognize. To my knowledge I have never done business with AAA **************************. The reference number sent is **********.Business response
09/23/2024
Unifin has received and reviewed **** Prices complaint and appreciates the opportunity to respond.
An account was placed with our office, by our client, to make collection efforts on their behalf. Unfortunately, **** ***** received messages intended for the individual Unifin was attempting to reach. Based on the complaint received, Unifin has ceased all communications to **** Prices phone number, and Unifin has forwarded a copy of the complaint to our client.
If **** ***** has any further questions or concerns, please contact our ********************* at ***********************************************************.
Sincerely,
Unifin ****Customer response
09/26/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
**** *****Initial Complaint
09/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This company has repeated called and harrassed me about a "supposed debt" and gave a ref #. I have recieved many calls to the point of harrassment. I know I do not owe or have debts.Business response
09/23/2024
Unifin has received and reviewed ***** Guelzos complaint and appreciates the opportunity to respond.
An account under ***** Guelzos name and personal information was placed with our office, by our client, to make collection efforts on their behalf. Based on ***** Guelzos complaint, Unifin has ceased collection efforts on the subject debt. The account has been returned to our client along with a copy of ***** Guelzos complaint and dispute.
If ***** ****** has any further questions or concerns, please contact our ********************* at ***********************************************************.
Sincerely,
Unifin ****Initial Complaint
09/18/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
These people texted me twice and their link requires a social security number in order to let them know this is not my debt. Makes them scammers if one they require social security number or an account. They sent text today about some account I have never had nor heard of drivetime. I want these scammers to stop contacting me. Also them to take this scam account out of my name. I don't have vehicles in my name.Business response
09/27/2024
Unifin has received and reviewed ***** Kurtzs complaint and appreciates the opportunity to respond.
An account was placed with our office, by our client, to make collection efforts on their behalf. Unfortunately, ***** ***** received messages intended for the individual Unifin was attempting to reach. Unifin has ceased all communications to ***** Kurtzs phone number, and Unifin has forwarded a copy of the complaint to our client.
If ***** ***** has any further questions or concerns, please contact our ********************* at ***********************************************************.
Sincerely,
Unifin ****Customer response
09/29/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** *****Initial Complaint
09/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Today 9/12/24 I received a text by a number that claims to be this company. It said "This is Unifin, a debt collector. We have an important message regarding your ******************** balance $443.23. If this is a mistake, report: ****************************************** Reference #: ********** Call us at ************ or ************* ****************************************** Reply STOP to opt-out"I have never heard of this before and have never borrowed money from the company they said I did. I am concerned thus is either a scam or that someone stole my identity. I have not clicked on any links. I tried to contact the **************** directly through their website regarding this, but conveniently the chat disconnected after I gave some of my basic personal info with the company.Business response
09/16/2024
Unifin has received and reviewed ******* Kimbels complaint and appreciates the opportunity to respond.
An account was placed with our office, by our client, to make collection efforts on their behalf. Unfortunately, ******* ****** received messages intended for the individual Unifin was attempting to reach. Based on the complaint received, Unifin has ceased all communications to ******* Kimbels phone number, and Unifin has forwarded a copy of the complaint to our client.
If ******* ****** has any further questions or concerns, please contact our ********************* at ***********************************************************.
Sincerely,
Unifin ****Initial Complaint
09/10/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I received a text on 8/30 and then again today 9/10 from this company that they are trying to collect a *************** debt of over a thousand dollars. I do not have any debt with this "*************** N.A." to my knowledge and would like to stop receiving these spam/error messages. They have been causing me stress that someone has taken out credit that I am unaware of using my information. I need this company to confirm there is no outstanding debt under my name/personal information, and to stop texting me moving forward.Business response
09/12/2024
Unifin has received and reviewed *********************** complaint and appreciates the opportunity to respond.
An account was placed with our office, by our client, to make collection efforts on their behalf. Unfortunately, ***************************** received messages intended for the individual Unifin was attempting to reach. Based on the complaint received, Unifin has ceased all communications to *********************** phone number, and Unifin has forwarded a copy of the complaint to our client.
If ***************************** has any further questions or concerns, please contact our ********************* at ***********************************.
Sincerely,
Unifin ****Customer response
09/15/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*****************************Initial Complaint
09/06/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I have repeatedly been contacted by Unifin, both via email and by **** mail, stating that they are attempting to collect a debt. Three times I have responded, both by paper mail and via email requesting they send me proof of the validity of this debt and the original creditor. Unifin has never acknowledged my requests which they are legally required to do, they are by law required to cease attempting to collect and to provide me with this information. I believe the reason they refuse to do so is because this debt is invalid and I am requesting to for this collection account to be deleted. Thank you for your help in this matter.Business response
09/20/2024
Unifin has received and reviewed ****** Melillos complaint and appreciates the opportunity to respond.
An account under ****** Melillos personal information was placed with our office, by our client, to make collection efforts on their behalf. Upon ****** Melillos initial request for validation of debt, validation of debt documentation was sent to ****** ******* in February 2024. Unifin ceased collection efforts upon being notified that ****** **** was disputing the subject debt and requesting validation. Based on ****** ***** complaint and dispute of the debt, the account has been returned to our client along with a copy of the dispute and complaint.
Please contact us with any additional questions or concerns.
Sincerely,
Unifin, Inc.Initial Complaint
09/06/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
I recieved a text message from this company I never heard from until today, and they said I owe ****** this is mistake and I dont know anything about it.Business response
09/12/2024
Unifin has received and reviewed ********************************* complaint and appreciates the opportunity to respond.
An account was placed with our office, by our client, to make collection efforts on their behalf. Unfortunately, ******************************* received a message intended for the individual Unifin was attempting to reach. Based on the complaint received, Unifin has ceased all communications to ********************************* phone number related to the subject debt, and Unifin has forwarded a copy of the complaint to our client.
If ******************************* has any further questions or concerns, please contact our ********************* at ***********************************.
Sincerely,
Unifin ****Customer response
09/13/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*******************************Initial Complaint
09/03/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Phishing or fraudulent attempt to get personal details.I am receiving text messages from unifin about a debt.I get only links in the message and also they come from different number and links are all different. Finally text message came in with saying collecting ******* wireless balance of $2000.88 I do not have a ******* wireless account. I am not liable to any one with regards to this including unifin and any other companies.Clearly some sort of fraudulent attempt or phishing activityBusiness response
09/05/2024
Unifin has received and reviewed *************************** complaint and appreciates the opportunity to respond.
An account was placed with our office, by our client, to make collection efforts on their behalf. Unfortunately, ************************* received messages intended for the individual Unifin was attempting to reach. Based on the complaint received, Unifin has ceased all communications to *************************** phone number, and Unifin has forwarded a copy of the complaint to our client.
If ************************* has any further questions or concerns, please contact our ********************* at ***********************************.
Sincerely,
Unifin ****Customer response
09/10/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************Initial Complaint
08/30/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I just received this text. I do not use Sprint. I use ******* only. This is not my debt. I know nothing about this. The following is the text I received:This is Unifin, a debt collector. We have an important message regarding your SPRINT balance $494.56. If this is a mistake, report: ****************************************** Reference #: ********** Call us at ************ or ************* ****************************************** Reply STOP to opt-outBusiness response
09/06/2024
Unifin has received and reviewed ********************************* complaint and appreciates the opportunity to respond.
An account was placed with our office, by our client, to make collection efforts on their behalf. Unfortunately, ******************************* received a message intended for the individual Unifin was attempting to reach. Based on the complaint received, Unifin has ceased all communications to ********************************* phone number, and Unifin has forwarded a copy of the complaint to our client.
If ******************************* has any further questions or concerns, please contact our ********************* at ***********************************.
Sincerely,
Unifin ****
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Get a QuoteCustomer Complaints Summary
354 total complaints in the last 3 years.
166 complaints closed in the last 12 months.